Toronto Ombudsman Kwame Addo found that the Toronto Transit Commission (TTC) did not follow a clear, fair and transparent approach when it decided not to offer refunds or exchanges for discontinued tickets and tokens. His investigation also found no evidence that the TTC gathered data, conducted consultations or an equity analysis to understand the effect on riders who had large quantities of fares saved. Additionally, the TTC did not consistently communicate this decision to the public.

El Defensor del Pueblo, Ángel Gabilondo, acaba de solicitar al Ayuntamiento de Madrid información sobre los protocolos de actuación seguidos para proceder a la retirada de enseres a personas sin hogar, y si previamente se avisan tanto a las personas afectadas como a los equipos de calle que trabajan con ellas.

The Ombudsman of Aruba, Ms. Jurima Bryson, LL.M., has sent a letter of concern to the Minister of Education and Sports, Gerlien Croes LL.M. regarding the manner in which examination results in secondary education are publicly announced in Aruba.

In 2025, the Ombudsman visited detention facilities and correctional institutions in Greenland. After the monitoring visits, the Ombudsman gives a number of recommendations to the Prison and Probation Service in Greenland and to Greenland Police. He also starts follow-up investigations of several matters. 

A delegation from the Polish Ombudsman’s Office travelled to Vienna for a three-day working visit and was welcomed by Ombudsman Christoph Luisser. This visit formed part of an exchange within the framework of cooperation with international ombudsman institutions.

The Office of the Ombudsman of Curaçao is pleased to announce that the International Ombud Expo 2027 (IOE 2027) will be held at the World Trade Center in Willemstad, Curaçao, from 24 – 28 May 2027.

La Oficina del Defensor del Pueblo de Curazao se complace en anunciar que la Exposición Internacional del Defensor del Pueblo 2027 (IOE 2027) se celebrará en el Centro de Comercio Mundial de Willemstad, Curazao, del 24 al 28 de mayo de 2027.

Le Bureau du Médiateur de Curaçao a le plaisir d'annoncer que l'Exposition internationale des médiateurs 2027 (IOE 2027) se tiendra au World Trade Center de Willemstad, à Curaçao, du 24 au 28 mai 2027.