The Hong Kong International Ombudsman Academy under the Office of the Ombudsman held its first international webinar on 24 June 2026 under the theme "From Grievance to Governance: Ombudsmanship as Pillars of the Global Community". The webinar opened with a speech by the Ombudsman of Hong Kong, China, Mr Jack Chan, and featured the Chief Ombudsman of Thailand, Mr Songsak Saicheua, and the Provincial Ombudsman for the Province of Sindh, Pakistan, Mr Muhammad Sohail Rajput, as keynote speakers.

The Office’s 2025-2026 Annual Report, released on 25 June 2026, highlights the results it achieved in handling 35,023 complaints and inquiries across all areas of its jurisdiction.

Le Rapport annuel 2025-2026 du Bureau, publié le 25 juin 2026, met en lumière les résultats obtenus dans le traitement de 35 023 plaintes et demandes de renseignements dans tous les secteurs relevant de sa compétence.

The Austrian National Preventive Mechanism (NPM) published the English version of its Annual Report 2025. In the year under review, the NPM carried out 423 visits, which provides an insight into the human rights situation in Austria. In addition to positive observations, numerous deficits were identified again in 2025.

Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar "Evidence-Based Capacity Building: Strengthening African Ombudsman Practice Through Data, Learning and Institutional Innovation". This webinar, organized in collaboration with the Office of the Ombudsman Punjab, Pakistan, will take place on Tuesday, 30 June 2026 at 10 am (GMT+2). 

Ms. Ayesha Hamid, Ombudsman Punjab/First Vice President of the International Ombudsman Institute (IOI) and Asian Regional Director and her team attended the 2026 SEAOF Full Members Meeting in Manila, Philippines from June 16-18, 2026. 

European Ombudswoman Teresa Anjinho has concluded that the European Commission’s response to her findings related to the preparation of urgent legislative proposals is overall constructive, but remains too general to allow her to determine whether future urgent law-making will be sufficiently transparent, evidence-based, and inclusive. The Ombudswoman will therefore continue to monitor the situation through future complaints.

Toronto Ombudsman Kwame Addo found that the Toronto Transit Commission (TTC) did not follow a clear, fair and transparent approach when it decided not to offer refunds or exchanges for discontinued tickets and tokens. His investigation also found no evidence that the TTC gathered data, conducted consultations or an equity analysis to understand the effect on riders who had large quantities of fares saved. Additionally, the TTC did not consistently communicate this decision to the public.