From resolving everyday service failures to identifying areas for public sector reform, the NSW Ombudsman’s Casebook July 2026: Investigations and complaint-handling case studies demonstrates how independent oversight leads to fairer outcomes for the people of New South Wales. The Casebook provides practical lessons from our handling of 8,913 actionable complaints and finalising of 6 investigations between 1 January and 30 June 2026.

The Office of the Ombudsman Punjab has facilitated the payment of more than Rs88 million pending dues to 135 citizens from across the province after intervening in complaints regarding non-payment by government departments.

El Defensor del Pueblo, Ángel Gabilondo, acaba de registrar en las Cortes Generales el informe “El sistema de protección de menores ante los casos de violencia sexual” en el que formula once recomendaciones, a la Administración estatal y a diferentes órganos de las administraciones autonómicas con competencias en protección de la infancia y la adolescencia, para mejorar la protección de menores que se encuentran bajo la guarda y tutela de la Administración.

La reunión conjunta de los Comités de Asuntos de Transporte y Contratación Pública; Internos y Étnicos; y Educativos y Culturales del Yuan de Control aprobó el 9 de junio de 2026 el informe de investigación. La investigación abordó el Proyecto del Complejo Turístico Zhaori de la Isla Verde, así como el desarrollo turístico de la Isla Verde y la gestión de la capacidad de carga ambiental. 

Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Handling Gender-Based Violence and Discrimination Complaints. This international webinar in celebration of the South African Women's Month, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 18 August 2026 at 10 am (GMT+2). Kindly click here to access the Save-the-Date note.

Following the high-level panel on the importance of Ombudsman institutions’ compliance with the Venice Principles, the Office of the President of the UN General Assembly has now published the meeting summary. Kindly click here to read the summary of the event, which featured IOI President Nadine Mailloux as one of the panelists.

The IOI Board of Directors decided at their Board meeting held in Curaçao in May 2026 to continue the regional subsidy programme for the membership year 2026/2027. Members in good standing wishing to apply for regional subsidies can submit project proposals until 30 September 2026. Furthermore, the IOI General Secretariat will hold a webinar explaining the regional subsidy process and requirements at the end of September 2026. Persons interested are invited to pre-register.

The Ombudsman and Information and Privacy Commissioner has supported fairness, privacy, and access to information for three decades, and the future is looking even brighter for protecting the rights of Yukoners. This anniversary was celebrated with the gift of amending the outdated Yukon Ombudsman Act, in addition to an open house on Thursday, July 23rd.