IOI – Connecting Public Service
Ombudsmen Globally

Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Handling Gender-Based Violence and Discrimination Complaints. This international webinar in celebration of the South African Women's Month, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 18 August 2026 at 10 am (GMT+2). Kindly click here to access the Save-the-Date note.
The Ombudsman and Information and Privacy Commissioner has supported fairness, privacy, and access to information for three decades, and the future is looking even brighter for protecting the rights of Yukoners. This anniversary was celebrated with the gift of amending the outdated Yukon Ombudsman Act, in addition to an open house on Thursday, July 23rd.
From resolving everyday service failures to identifying areas for public sector reform, the NSW Ombudsman’s Casebook July 2026: Investigations and complaint-handling case studies demonstrates how independent oversight leads to fairer outcomes for the people of New South Wales. The Casebook provides practical lessons from the institution's handling of 8,913 actionable complaints and finalising of 6 investigations between 1 January and 30 June 2026.