About the IOI

In most countries around the world parliamentary control bodies are established, which monitor and implement the rule of law, the fight against corruption and good public administration. Although the specific role of the Ombudsman institution may vary, the holder of this office is legitimized by parliament – either through direct elections or through appointment by the head of state or government by or after consultation with parliament.

The role of Ombudsman institutions is to protect the people against violation of rights, abuse of powers, unfair decisions and maladministration. They play an increasingly important role in improving public administration while making the government's actions more open and its administration more accountable to the public.

The International Ombudsman Institute (IOI), established in 1978, is the only global organisation for the cooperation of more than 198 independent Ombudsman institutions from more than 100 countries worldwide. The IOI is organised in six regional chapters (Africa, Asia, Australasia & Pacific, Europe, the Caribbean & Latin America and North America). In its effort to focus on good governance and capacity building, the IOI supports its members in a threefold way: training, research and regional subsidies for projects.



The International Ombudsman Institute is organised in regional chapters in Africa, Asia, Australasia & Pacific, Europe, the Caribbean & Latin America and North America.



The 10th IOI World Conference paved the way for further strengthening the IOI as the leading organization within the international Ombudsman community. A draft document of new By-laws was put forward to the General Assembly during this conference on 13 November 2012 for vote and the General Assembly approved these new By-laws with the overwhelming majority of 96,3% in favor.

IOI Strategic Plan

The IOI strives to increase its presence, to further develop its influence, to strengthen its authority and to be the authoritative body on Ombudsman matters worldwide. It endeavours to be recognized as the voice of Ombudsman institutions within the international community.

At the Bangkok General Assembly (November 2016) the IOI presented its first long-term strategic plan to guide the IOI’s operations and to help focus its work.

While the IOI’s mission and vision remain faithful to the its core values of independence, objectivity and fairness and can be seen as the fundamentals on which this strategic plan is based, the goals identified are to be considered the IOI’s most relevant priorities in the next four years.

IOI World Conferences

Pursuant to Article 14.4 of the IOI By-laws “A regular meeting of the Voting members (the General Assembly) shall be held in conjunction with each International Ombudsman Conference, at least every four years.”

Since its establishment the IOI held eleven such IOI World Conferences which were hosted by the following countries in the following IOI Regions (see below).

The 12th IOI World Conference will be held in Dublin (Ireland) in 2020.


  • 2016 - 11th IOI World Conference - Bangkok / Thailand (Asia)
  • 2012 - 10th IOI World Conference - Wellington / New Zealand (APOR)
  • 2009 - 9th IOI World Conference - Stockholm / Sweden (Europe)
  • 2004 - 8th IOI World Conference - Québec / Canada (North America)
  • 2000 - 7th IOI World Conference - Durban / South Africa (Africa)
  • 1996 - 6th IOI World Conference - Buenos Aires / Argentina (Latin America)
  • 1992 - 5th IOI World Conference - Vienna / Austria (Europe)
  • 1988 - 4th IOI World Conference - Canberra / Australia (APOR)
  • 1984 - 3rd IOI World Conference - Stockholm / Sweden (Europe)
  • 1980 - 2nd IOI World Conference - Jerusalem / Israel (Europe)
  • 1976 - 1st IOI World Conference - Alberta / Canada (North America)