The International Ombudsman Institute (IOI) elected Ms Nadine Mailloux, Ombudsman of the City of Montréal, as its First Vice President. Kindly click here to read Ms Mailloux's thoughts on the IOI and her election.

La Defensoría de la Infancia y Adolescencia de Andalucía (DIAA) ha analizado la salud mental infantil y juvenil como una prioridad en las políticas públicas en la última publicación de la revista que editan defensores de España e Iberoamérica integrados en la Red de Niñez y Adolescencia de la Federación Iberoamericana del Ombudsperson (FIO). En esta publicación participan junto a la Defensoría andaluza la Defensoría del Pueblo de Bolivia, el Síndic de Greuges de Cataluña, el Ararteko vasco, la Defensoría del Pueblo de Perú, la Comisión estatal de Derechos Humanos del Estado de Nuevo León (México) y la Comisión de Derechos Humanos de la Ciudad de México.

This quarterly newsletter of the Office of the Ombudsman Punjab highlights significant initiatives and milestones achieved between January and March 2025. It includes a heartfelt tribute to the late Honourable Former Ombudsman, the formal presentation of the Annual Report 2024 to the Honourable Governor of Punjab, and key recommendations and reforms issued to various government departments. Kindly click here to access the quarterly newsletter.

In a significant step towards strengthening governance, accountability, and citizens’ access to justice, the Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, chaired a meeting on 25th August, 2025 with the delegation of Transparency International Pakistan (TI Pakistan), led by its Executive Director, Mr. Kashif Ali.

The NSW Ombudsman tabled the 3rd biannual investigations and complaints summary report titled: Casebook July 2025: Investigations and complaint-handling case studies in Parliament on 31 July 2025. The report provides a glimpse into the thousands of complaints the Ombudsman receives each year, and some of the positive outcomes achieved. 

En el marco del Proyecto Institucional del IOI “Abordaje de Conflictos con la Administración Pública”, los Dres. Nora Cattaneo y Gustavo Murano, de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires, participaron en carácter de formadores de la jornada de capacitación presencial desarrollada en la Defensoría del Pueblo de la Provincia del Chaco.

From July 30 to August 1, the ACRC hosted the 41st APEC Anti-Corruption and Transparency Experts’ Working Group Meeting and the APEC High-Level Dialogue on Anti-Corruption Cooperation over three days.

On 7 August 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department (“HD”)’s handling of air-conditioner dripping in public housing estates, with 15 major recommendations for improvement made to HD.