PAKISTAN | Ombudsman Sindh launches collaborative outreach initiative with UN agencies and civil society

Mr. Muhammad Sohail Rajput, Provincial Ombudsman Sindh, chaired a high-level meeting attended by representatives of prominent UN agencies, foreign and local NGOs, community based organizations, local support organizations, and civil society organizations to formally launch the “Awareness and Outreach Program - A Collaborative Initiative.” This initiative is aimed at strengthening public awareness of citizens’ rights, promoting transparency and accountability, and enhancing the visibility and accessibility of grievance redress mechanisms across Sindh.

The meeting brought together a wide array of humanitarian & development partners, including UNRC, UNOCHA, United Nations Provincial Program Team-Sindh, Pakistan Red Crescent Society-Sindh, Legal Aid Society, Legal Rights Forum, HANDS Foundation, Sindh Rural Support Organization, Thardeep Rural Development Programme, Fast Rural Development Program, Muslim Hands, Helping Hand for Relief and Development, and the Pakistan Humanitarian Forum.

Addressing the participants, the Ombudsman emphasized the critical role of sustained and inclusive partnerships in extending the reach of his office to underserved and vulnerable communities. He particularly noted the significance of coordinated outreach in fostering public trust and ensuring timely redress of complaints. During the meeting, the Pakistan Red Crescent Society offered institutional support, including access to its Training Institute for the organization of awareness and capacity-building workshops targeting both the public and development sector actors. An orientation session under this initiative is planned for July 2025.

All participating organizations assured their full support for the awareness and outreach efforts of the Ombudsman Office and reaffirmed their commitment to collaborate in the development and dissemination of informational material, organizing community-level activities, and promoting the Ombudsman’s role through their respective platforms.

In his concluding remarks, the Ombudsman underscored the shared responsibility of all stakeholders in ensuring access to justice and good governance for every citizen. He expressed confidence that with collective efforts, public service delivery and grievance redress mechanisms can be significantly improved, particularly in reaching the most marginalized populations across Sindh.

Source: Office of the Provincial Ombudsman Sindh

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