European Ombudswoman Teresa Anjinho has opened an inquiry into the measures governing the use of artificial intelligence (AI) by external experts in the evaluation of EU funding proposals. The inquiry will focus on whether the institutions concerned put in place sufficient safeguards regarding AI use. Following a complaint by a Polish company related to the evaluation of a proposal for funding under the Horizon Europe EIC Accelerator programme, the Ombudswoman has asked the European Commission and the European Innovation Council and SMEs Executive Agency (EISMEA) a number of questions.

Les lundi 2 et mardi 3 février, le Médiateur Nicolas Lagasse est passé devant les commissions du Parlement de Wallonie pour présenter le rapport annuel 2024.
Un exercice particulier à deux égards : il s'agissait du premier passage en commission pour Nicolas Lagasse, entré en fonction en juillet 2025, qui présentait le rapport annuel de son prédécesseur, Marc Bertrand. Un baptême du feu maîtrisé et salué par les députés.

La Inspección de Educación asesorará a la dirección del instituto para que modifique sus normas internas y garantice plenamente el derecho del alumnado a tomar decisiones colectivas sobre la asistencia a clase.

In December 2025, the Office of the Ombudsman of Israel hosted a roundtable conference, under the auspices of Matanyahu Englman, State Comptroller and Ombudsman of Israel, focused on the methodologies used in handling public complaints. Attendees included ombudspersons and public complaint managers from government ministries, statutory authorities, and state-owned companies.

The Office of the Ombudsman Punjab secured the release of Rs. 6 million in pending educational scholarships for 78 students across the province, following complaints regarding prolonged delays caused by administrative bottlenecks. The students had reported that despite being eligible on merit, their scholarships remained unpaid due to procedural delays within relevant departments and educational institutions.

El Defensor del Pueblo, Ángel Gabilondo, ha abierto una actuación de oficio ante el Ministerio de Derechos Sociales, Consumo y Agenda 2030 y ante la Comisión Nacional de los Mercados y la Competencia para que informen, en sus respectivos ámbitos, acerca de las medidas que pretenden adoptar para evitar sobrecostes en las tarifas de transportes alternativos al tren y evitar la existencia de conductas presuntamente abusivas por parte de algunas compañías.

On 5 February 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council of Hong Kong under the Department of Health, and the DH’s regulatory role. The Office of the Ombudsman made 21 improvement recommendations to the authorities.

The Office of the Ombudsman Punjab organized a two-day capacity-building workshop for all Advisors on 12 and 13 January 2026, aimed at enhancing consistency, legal accuracy, and effectiveness in complaint adjudication and implementation processes. The workshop served as a platform for shared learning, experience exchange, and alignment on best practices across diverse administrative domains.