People with disabilities are being let down by public services due to poor or inaccessible communications, the Parliamentary and Health Service Ombudsman (PHSO) has warned. The Ombudsman’s investigations, detailed in a new report, Spotlight on accessible communication: your stories, your rights, found instances where disabled people did not receive information in accessible formats such as audio materials or British Sign Language (BSL) interpreters, leaving them confused, distressed, and financially worse off as a result.

Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, presented the Office's Annual Report 2025 to the public, alongside the latest edition (Vol. XXI) of the Quarterly Newsletter. The reporting year proved transformative for the Office, marked by record complaint redressal, digital innovation, and expanded international engagement.

The Ombudsman, Ms. Jurima Bryson, LL.M. is bringing the services of the Office of the Ombudsman closer to residents through the campaign ‘Ombudsman in the neighborhood’. With this campaign, the Ombudsman wants to be more visible and accessible in the neighborhoods.

Rejoignez le Centre de Recherche des Ombudsmans Africains (CROA), organe de recherche et de formation de l’Association des Ombudsmans et Médiateurs Africains (AOMA), dans un webinaire consacré au traitement des plaintes relatives à la violence basée sur le genre et à la discrimination. Cet évènement, organisé en collaboration avec l’Institut International de l'Ombudsman (IIO), aura lieu le mardi 18 août 2026 à 10h00 (GMT+2). Cliquez ici pour consulter l'invitation et vous inscrire à l'évènement.

Únase al Centro Africano de Investigación sobre el Ombudsman (CAIO), órgano de investigación y formación de la Asociación de Ombudsman y Mediadores Africanos (AOMA), en un webinario sobre la tramitación de quejas sobre violencia de género y discriminación. Este evento, organizado en colaboración con el Instituto Internacional del Ombudsman (IIO), tendrá lugar el martes 18 de agosto de 2026 a las 10:00 (GMT +2). Haga clic aquí para leer la invitación e inscribirse en el evento.

The July 2026 edition of the Forum of Pakistan Ombudsman Newsletter, published under the theme “One Forum | Shared Purpose” highlights the work of Ombudsman institutions across Pakistan and includes a number of international engagements aimed at promoting institutional learning, professional cooperation and the exchange of grievance-redress practices. Kindly click here to read the newsletter.

Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for its upcoming webinar on handling gender-based violence and discrimination complaints. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 18 August 2026 at 10am (GMT+2). Kindly click here to read the invitation and register for the event.

Following the successful completion of the first two sessions, the Office of the Ombudsman Punjab hosted batch 3 of the International Internship Programme 2026 from 27–31 July 2026, welcoming three international participants from African Ombudsman institutions. The participants included Mr. Godfrey Lewanika, Monitoring and Evaluation Officer, Office of the Public Protector, Zambia; Ms. Lwandisa Zaula, Outreach Coordinator, Public Protector South Africa; and Mr. Philani Mkize, Business Analyst, Public Protector South Africa.