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Successful completion of the awareness campaign under the IOI's 2021-2022 Regional Subsidies Programme
After successful completion of the 3rd phase of the project, the Hon'ble Provincial Ombudsman, Khyber Pakhtunkhwa decided to expand the awareness program in remaining districts of the province. Accordingly, the 4th phase under regional subsidy (2021-22) was carried out in the following districts:
1. Awareness Campaign at Thall Hangu (militancy hit area) on 21/04/2025.
2. Awareness Campaign at Govt Degree College Hangu on 22/04/2025
3. Awareness Campaign at District Battagram on 13/05/2025
4. Awareness Campaign at District Torghar on 14/05/2025.
5. Awareness Campaign at District Kolai Palas and Kohistan Lower on 15/05/2025.
6. Awareness Campaign at District Dir (Upper) on 20/06/2025.
7. Awareness Campaign at Govt Degree College Boni, Chitral Upper on 21/06/2025.
8. Awareness Campaign at Dasu, Kohistan Upper (far-flung area) on 22/07/2025
9. Awareness Campaign at District Alpuri Shangla on 23/07/2025.
10. Awareness Campaign at District Buner on 25/07/2025.
11. Awareness campaign sessions at local union councils and institutions.
The public highly appreciated the step taken by the Ombudsman in collaboration with IOI. Especially in the Kohistan and Chitral, the far-flung areas of the province. The Ombudsman also appreciated the hard work of Focal Person along with his team by reaching such inaccessible areas and conducted awareness sessions. With limited financial resources, this Institution achieved maximum targets in this phase by visiting 10 districts including 02 far-flung districts of the province. The results achieved from the fourth phase of the IOI regional subsidy project are indicated as below:
| S.No | Description | No. of complaints (Jan – July) | Over all receiving ration (%) |
| 01 | Previous year (2024) Complaints receiving ration (during 3rd phase of the project) | 3357 | 40.87 % |
| 02 | Current year (2025) Complaints receiving ration (After completion of 4th phase of the project) | 4856 | 59.13 % |
| Total | 8,213 | 100 % |
The campaigns have resulted in significant inflow of fresh complaints. The awareness campaign results further reflect that the Ombudsman institution's complaints receiving ratio increased from 2,841 complaints per year up to 5,348 complaints. This is the high number of increase in complaints inflow achieved with the ample support of the IOI.
Source: Office of the Provincial Ombudsman, Khyber Pakhtunkhwa
