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2025-10-03Group photo of all participants from the ombuds institutions of the Benelux countries
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2025-10-03The Parliamentary Ombudsman, Judge Joseph Zammit Mc Keon, speaking at the European Roundtable Discussion
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2025-10-03The new Ombudsman of Luxembourg, Ms Claudine Konsbruck
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2025-10-02Results of investigation into HA's deposit refund arrangements for assistive device loan service published
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2025-09-05Opening ceremony and seminar of the Hong Kong International Ombudsman Academy advancing good governance through an interactive exchange platform
The opening ceremony of the Hong Kong International Ombudsman Academy (“HKIOA”), along with a seminar themed “Nurturing a Positive Complaint Culture through Mediation”, was held at the Hong Kong Productivity Council on 25 August, 2025.
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2025-09-05OCC champions good governance through inter-government roundtable
Demonstrating its dedication to progress and collaboration, the Office of the Complaints Commission successfully concluded its Inter-Government Roundtable Discussion, held on Tuesday, 5th August 2025. This event marks a significant milestone in enhancing services for residents across the islands.
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2025-09-05Historic milestone for Pakistan: Honourable Provincial Ombudsman Punjab elected Second Vice-President of International Ombudsman Institute (IOI)
A moment of pride and honour for Pakistan, Ombudsman Punjab has been elected as the Second Vice-President of the International Ombudsman Institute (IOI), becoming the first-ever Pakistani Ombudsman to hold this global position.
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2025-09-05Workshop at NED University held on 2 September 2025 to select 10 ambassadors for Ombudsman Sindh
A workshop was held on 2 September 2025 at the NED University Karachi chaired by Mr. Sohail Ahmed Rajput, Honourable Provincial Ombudsman Sindh, to select ten students of NED University as Brand Ambassadors of the Provincial Ombudsman Sindh. The students will be given the task to disseminate information about the role and functions of the Ombudsman among the students and the public at large.
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2025-09-05IOI Asian Regional Meeting 2025 & International Conference on the Theme “Strengthening the Rule of Law through Ombudsman Institutions” to be held in Lahore, Pakistan from October 7–9, 2025
For the first time in history, Pakistan will proudly host the IOI Asian Regional Meeting 2025, bringing together ombudsman leaders, experts, and stakeholders from across Asia and beyond. The event, organized by the Office of the Ombudsman Punjab, marks a milestone in Pakistan’s growing role in strengthening international cooperation, accountability, and citizen rights protection.
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2025-09-05The State Comptroller and Ombudsman presented the Ombudsman's 51st Annual Report to the Speaker of the Knesset
On July 1, 2025 the State Comptroller and Ombudsman of Israel, Mr. Matanyahu Englman, presented to the Speaker of the Knesset (Israeli parliament) the Ombudsman Annual Report 51 for the year 2024. Nearly 22,000 complaints were received in 2024 representing an increase of 50% compared with 2019.
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2025-09-05Rewatch the webinar "Celebrating South African Women’s Month – Gender-Inclusive Policies"
On 26 August the African Ombudsman Research Centre (AORC) held a webinar under the theme Celebrating South African Women’s Month – Gender-Inclusive Policies: A Guide for Ombudsman Offices. Kindly click here to access the recordings.
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2025-09-05Quarterly Newsletter - September 2025 of the Tax Ombudsman
The Office of the Tax Ombudsman of Australia, Ms Ruth Owen CBE, reboots its Quarterly Newsletter and starts with its first issue for September 2025. Kindly click here to access the newsletter.
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2025-09-05The DPU has confirmed its participation in COP30 and launched a series of special reports
The initiative highlights actions taken by the Federal Public Defenders’ Office (DPU) to protect vulnerable populations and tackle the climate crisis.
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2025-09-18La Defensoría del Pueblo aprueba protocolo para prevenir violencia hacia las mujeres
La Defensoría del Pueblo de Panamá aprobó el Protocolo para prevenir, identificar, atender y sancionar la discriminación, la violencia contra las mujeres, el acoso sexual y laboral en la entidad, mediante la Resolución N° DDP-DAJ-56-2025, la cual entró en vigor inmediatamente tras su aprobación. El objetivo es establecer mecanismos efectivos para prevenir y enfrentar situaciones de violencia o discriminación dentro de la institución, en concordancia con el mandato constitucional de la Defensoría.
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2025-09-26Defensoría y Fundación de Libertad Ciudadana abordan temas de Derechos Humanos
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2025-09-25Office of the Ombudsman Sindh signs MoU with HHRD
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2025-08-29Capacitación sobre Mediación en la Defensoría del Pueblo de la Provincia del Chaco
En el marco del Proyecto Institucional del IOI “Abordaje de Conflictos con la Administración Pública”, los Dres. Nora Cattaneo y Gustavo Murano, de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires, participaron en carácter de formadores de la jornada de capacitación presencial desarrollada en la Defensoría del Pueblo de la Provincia del Chaco.
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2025-08-29NSW Ombudsman’s Casebook of investigations and complaint-handling case studies
The NSW Ombudsman tabled the 3rd biannual investigations and complaints summary report titled: Casebook July 2025: Investigations and complaint-handling case studies in Parliament on 31 July 2025. The report provides a glimpse into the thousands of complaints the Ombudsman receives each year, and some of the positive outcomes achieved.
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2025-08-29Sindh Ombudsman and Transparency International Pakistan pledge collaborative action on climate justice
In a significant step towards strengthening governance, accountability, and citizens’ access to justice, the Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, chaired a meeting on 25th August, 2025 with the delegation of Transparency International Pakistan (TI Pakistan), led by its Executive Director, Mr. Kashif Ali.
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2025-08-29Quarterly Newsletter January – March 2025
This quarterly newsletter of the Office of the Ombudsman Punjab highlights significant initiatives and milestones achieved between January and March 2025. It includes a heartfelt tribute to the late Honourable Former Ombudsman, the formal presentation of the Annual Report 2024 to the Honourable Governor of Punjab, and key recommendations and reforms issued to various government departments. Kindly click here to access the quarterly newsletter.