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2025-04-25Inspector’s report on Southern Queensland Correctional Centre released
Under the Inspector of Detention Services Act 2022 (IDS Act) the Queensland Ombudsman, Mr Anthony Reilly, is also the Inspector of Detention Services (Inspector). Under the IDS Act, the Inspector must inspect each prison in Queensland every five years and release a report about the inspection. The report makes 37 recommendations for areas of improvement for the women’s prison.
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2025-08-01AORC_Webinar Presentation_Caroline Sokoni_Internal Enforcement Mechanisms of a Governmental Ombudsman - EN
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2021-12-23
Defensoría del Pueblo solicita reforzar acciones para garantizar vacunación a población indígena de Loreto
Tras una serie de dificultades advertidas en el proceso de vacunación contra el COVID-19 que se viene desarrollando a la población indígena de Loreto, la oficina de la Defensoría del Pueblo en esta región demandó a la Dirección Regional de Salud ejecutar, de manera eficiente y transparente, el presupuesto de S/ 1 276 575 que fue transferido por el Ministerio de Economía y Finanzas para garantizar el desplazamiento de las brigadas de vacunación hacia las comunidades nativas que se encuentran en zonas más alejadas y de difícil acceso geográfico
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2026-04-02
Seminario web sobre los principios de las instituciones del Ombudsman
La Oficina del Ombudsman de Curazao tiene el agrado de invitarle a un seminario web dedicado a los Principios sobre la Protección y Promoción de la Institución del Ombudsman (los Principios de Venecia), que se llevará a cabo el 16 de abril de 2026 (4.00 PM GMT).
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2026-04-02
Webinaire sur les principes relatifs à l’institution de l’ombudsman
L’Ombudsman de Curaçao vous invite à un webinaire consacré aux Principes sur la protection et la promotion de l'institution de l’ombudsman (Principes de Venise), qui aura lieu le 16 avril 2026 (16 h 00 GMT).
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2026-04-02
Webinar on Ombudsman institution principles
The Office of the Ombudsman of Curaçao invites you to a webinar dedicated to the Principles on the Protection and Promotion of the Ombudsman Institution (Venice Principles), which will take place on 16 April 2026 (4.00 PM GMT).
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2021-06-08
Fernández Marugán viaja a Ceuta y Melilla para entrevistarse con autoridades y ONG
El Defensor del Pueblo (e.f.), Francisco Fernández Marugán, ha realizado una visita oficial a las ciudades autónomas de Ceuta y Melilla del 1 al 4 de junio para entrevistarse con autoridades y representantes de ONG. Fernández Marugán ha querido conocer de primera mano la situación en ambas ciudades tras la entrada a nado en Ceuta de numerosas personas extranjeras la semana del 17 de mayo. Al Defensor le preocupa especialmente la acogida de los menores extranjeros no acompañados.
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2026-03-27
L’Ombudsman de l’Ontario publie un rapport de fin de mandat sur une décennie historique de promotion de l’équité et des droits
Le 24 mars 2026, l’Ombudsman de l’Ontario, Paul Dubé, a publié un rapport spécial résumant ses dix années au poste, une période de croissance historique en matière de surveillance du secteur public. L’Ombudsman sortant, dont le mandat prend fin le 31 mars, met en lumière les améliorations apportées aux services publics, tout en attirant l’attention sur des problèmes persistants, comme la « crise » continue et urgente dans les établissements correctionnels surpeuplés de la province.
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2026-03-27
Ontario Ombudsman issues end-of-term report on historic decade of promoting fairness and rights
On 24 March 2026, Ontario Ombudsman Paul Dubé published a special report summarizing his 10 years in office, a period of historic growth in public sector oversight. The departing Ombudsman, whose term ends March 31, highlights improvements in public services, but also calls attention to persistent issues, like the urgent ongoing “crisis” in the province’s overcrowded jails.
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2026-03-27
Turks and Caicos Islands Office of the Complaints Commission Strengthens Regional Ties Through Sint Maarten Attachment
The Turks and Caicos Islands Office of the Complaints Commission is pleased to announce the successful completion of a one-week professional attachment, held from March 9th -13th 2026, by Investigative Officer, Ms. Raynae Myers, at the Bureau Ombudsman Office in Sint Maarten.
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2019-07-03
New IOI Secretary General appointed
On 1 July 2019 Werner Amon took office as new Austrian Ombudsman and was appointed Secretary General of the International Ombudsman Institute (IOI).
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2026-03-20
Visit of the Grand-Duke to the office of the Ombudsman
On 10 March 2026, Their Royal Highnesses the Grand Duke Guillaume and the Grand Duchess Stéphanie of Luxembourg visited the Ombudsman, Claudine Konsbruck. During the visit, the Ombudsman and her team presented the missions of the institution to the Grand-Ducal Couple, as well as the main challenges encountered in their daily work.
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2026-03-20
La síndica pide un acuerdo de país para transformar la Administración: 'Hay que recuperar la misión de servicio público'
La institución del Síndic de Greuges de Cataluña ha presentado el 18 de marzo de 2026 el informe anual correspondiente a 2025, el documento que recoge toda la actividad de supervisión de las administraciones públicas y el estado de los derechos de la ciudadanía. El informe publica cifras que evidencian que la Administración está tensionada, es lenta, no da respuesta a las necesidades de los ciudadanos y ha perdido la capacidad de llevar a cabo transformaciones profundas.
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2026-03-20
When it comes to small claims, councils can't outsource their obligation to treat people fairly
Tabled in Parliament on 18 March 2026, a new investigation report by the Victorian Ombudsman "Outsourcing small claims handling: How councils manage fairness and responsibility" looked into local councils' use of small claims handlers to manage claims for injury or property damage that fall below the excess in their insurance policy.
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2023-03-10
President Field participates in formal exchange with Mediator of the Kingdom of Morocco, Mr. Mohamed Benalilou.
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2020-07-02
New Ombudsman of the City of Cape Town took office
On 1 June 2020 Mr Vusumzi Magwebu took office as the new Ombudsman of the City of Cape Town. He has vast experience in investigations from both private and public sectors. He is a former prosecutor and was also a senior investigator with the office of the Public Protector, South Africa.
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2026-03-13
Ontario Ombudsman releases Indigenous Services Plan, commits to ongoing dialogue to improve public service delivery for Indigenous Peoples
On 12 March 2026, Ontario Ombudsman Paul Dubé released his Office’s Indigenous Services Plan, committing to internal improvements and external engagements to help ensure public services in Ontario respect Indigenous rights.
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2026-03-13
Public Services Ombudsman for Wales publishes follow-up report on support for unpaid carers
On 4 March 2026, the Office of the Public Services Ombudsman for Wales published ‘Are we caring for our carers? Revisited’, a follow-up to their 2024 Own Initiative investigation into how Welsh local authorities identify, assess and support unpaid carers. The original investigation examined whether 4 local authorities were meeting their statutory duties under the Social Services and Well-being (Wales) Act 2014. While examples of good practice were identified, it was found that only a small proportion of carers received assessments of their needs, and many were unaware of their rights or the support available.
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2026-03-13
International Engagement on Administrative Justice and Grievance Redressal
Ms. Ayesha Hamid, Ombudsman Punjab and First Vice President of the International Ombudsman Institute (IOI), attended the Ombudsman Stakeholder Conference and Technical Workshop hosted virtually by the Office of the Ombudsman, Liberia as a key speaker on 18th February 2026.
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2026-03-13
Ombudsman Ontario publie un Plan de services aux Autochtones et s'engage à un dialogue continu pour améliorer la prestation des services publics aux peuples autochtones
Le 12 mars 2026, l'Ombudsman de l'Ontario, Paul Dubé, a publié le Plan de services aux Autochtones de son Bureau, s'engageant à des améliorations internes et à des engagements externes pour aider à garantir que les services publics en Ontario respectent les droits des Autochtones.
