PAKISTAN | International Engagement on Administrative Justice and Grievance Redressal

Ms. Ayesha Hamid, Ombudsman Punjab and First Vice President of the International Ombudsman Institute (IOI), attended the Ombudsman Stakeholder Conference and Technical Workshop hosted virtually by the Office of the Ombudsman, Liberia as a key speaker on 18th February 2026.

In her address, Ms. Ayesha Hamid talked about Administrative Justice and Grievance Redressal in Punjab. She highlighted the shared mandates, challenges, and public expectations of ombudsman institutions across continents, shaped by similar colonial histories in South Asia and Africa. She emphasized the principle of free and fair justice for every citizen and outlined the Office’s commitment to expanding access to grievance redressal through grassroots initiatives. The address also underscored the importance of strengthening international relations among ombudsman institutions and enhancing administrative mechanisms to ensure efficient, transparent, and citizen-focused complaint resolution.

The participation in this international forum reinforces Ms. Ayesha Hamid’s active contribution to the global ombudsman community.

Source: The Office of the Provincial Ombudsman Punjab, Pakistan