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2022-11-22Queensland Ombudsman takes on new role as Inspector of Detention Services
The Inspector of Detention Services Act 2022 (IDS Act) seeks to improve detention services with a focus on promoting the humane treatment of detainees and prevention of harm. Under the IDS Act, the Ombudsman will have a new and additional role, the Inspector of Detention Services (Inspector).
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2022-11-22
ACRC shares October issue of transparency newsletter
In the October issue of the transparency Newsletter, the Anti-Corruption & Civil Rights Commission (ACRC) shares news on the most recent achievements, events and developments of the office. The transparency newsletter is now available online.
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2022-11-23
Ombudsman Sindh presents Annual Report 2021 to Governor
Hon. Ombudsman Sindh, Mr. Ajaz Ali Khan, presented the Annual Report 2021 of the institution to the newly appointed Honourable Governor Sindh, Mr. Kamran Khan Tessori, on 18 November 2022. The Report highlights the performance, achievements and progress during the year 2021. During this period a total of 7,113 complaints were received, out of which 2,129 were admitted.
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2022-11-23
Ombudsman made opening address to Integrity at Work Conference 2022
Ombudsman Ger Deering made the opening address to the Integrity at Work Conference 2022; a national event dedicated to exploring how employers across all sectors can foster a culture of integrity within Irish workplaces.
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2022-11-23
Watch video recording of last webinar on “Challenging Behaviour”
On 15 November 2022, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar on the topic “Dealing with Challenging Behaviour”. The video recording is now available online, for you to re-watch the webinar if you were not able to join the webinar itself.
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2022-11-24
World’s first official international Ombudsman review finds UK service is robust and good value
The first ever peer review undertaken under the auspices of the International Ombudsman Institute (IOI) finds that the Parliamentary and Health Service Ombudsman (PHSO) delivers an “efficient, enhanced and effective modern service” and provides significant value for stakeholders. It has become a much stronger organisation since a previous independent peer review in 2018.
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2022-11-24
Ombudsman Commission assists widow get her title back
A Lae widow had the best Christmas gift in December when she was awarded the title for her property in Lae, Morobe Province, something she lost to fraudulent activities by certain National Housing officers. The woman said she had nothing but praise for the Ombudsman Commission (OC) after the Commission’s intervention set into motion the recovery of her title.
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2022-11-24
Western Australian Ombudsman commences major new function as Western Australian Charitable Trusts Commission
The Office of the Ombudsman of Western Australia has commenced a major new function as the Western Australian Charitable Trusts Commission following the proclamation of the Charitable Trusts Act 2022. There is a particular importance to charitable trusts in Western Australia given many are established for the purpose of advancing the interests of Aboriginal Western Australian communities.
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2022-12-01
Report on the rights of women, minors and foreigners in the penitentiary system
The Human Rights Defender of the Republic of Armenia has published an ad hoc report on ensuring the rights of women, minors, and foreigners deprived of their liberty in the penitentiary system. The English summary of this report is now available.
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2022-12-01Canada_BC OM_Special Report_Misfire_the 212 Ministry of Health Employment Terminations_Nov. 2022_EN. 2022_EN
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2022-12-01
BC Ombudsperson completes monitoring of government’s implementation of recommendations
The Ombudsperson British Columbia (BC) released the final investigative update to his office’s 2017 report Misfire: The 2012 Ministry of Health Employment Terminations and Related Matters. The update concludes that all of the report’s 41 recommendations to the provincial government are now implemented.
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2022-12-01
Committee on Social Welfare and Environment Hygiene Affairs focus on occupational safety, health and vocational training for people with disabilities
Control Yuan President Chen Chu accompanied Social Welfare and Environment Hygiene Affairs Convener Su Li-Chiung and a group of Control Yuan Members to conduct a circuit supervision of the Southern Occupational Safety and Health Center (part of the Occupational Safety and Health Administration, Ministry of Labor) and the Kaohsiung City Government Labor Bureau Bo-Ai Vocational Training Center. The delegation also visited the ASE Group to promote workplace safety, vocational training for people with disabilities, and the operation of sheltered workshops for people with disabilities.
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2022-12-01
Amalgamation grants paid in full after Ombudsman Commission intervention
The Divine Word University (DWU) received its full amalgamation grants from the National Government after a mediation between the Ombudsman Commission, the DWU University Council and the Department of Higher Education Research Science and Technology. The mediation was mainly to address a planned fee increase by the University and to find ways the University can explore to avoid passing the costs to the parents. Chief Ombudsman Richard Pagen led the mediation.
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2022-12-01
Ombudsman welcomes enhanced ability to oversee children in care system
Chief Ombudsman Peter Boshier welcomes the enhanced children in care oversight role for his Office. The Act passed its Third Reading in Parliament in August and it will come into effect on 1 July 2023. The Act gives the Chief Ombudsman a greater ability to consider complaints and monitor and investigate systemic issues in this area.
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2022-12-01
Ombudsman SA reaches 50
2022 marks the 50th anniversary of the Ombudsman South Australia (SA). The Ombudsman Act 1972 was assented to on 23 November 1972 and the Office opened its doors to the public on 14 December 1972. At that time, South Australia was only the second Australian jurisdiction after Western Australia to install a parliamentary Ombudsman (although South Australia was the first to use the title ‘Ombudsman’). Now all States, Territories and the Commonwealth have an Ombudsman.
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2022-12-01
Mistreatment of people with disabilities in social services has among others systemic causes, warns Ombudsman
Based on findings of the Public Defender's visit to a home for persons with disabilities, the Ombudsman warns that the mistreatment of people with disabilities in social services has - among others - systemic causes as well. People with severe mental disabilities are very vulnerable and dependent on the care of others. It is all the more serious to find that they are exposed to mistreatment in what should be a safe home for them.
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2022-12-01
Strengthen Ombudsman’s capacities in monitoring socio-economic rights during emergency situations
The Offices of the Human Rights Defender of the Republic of Armenia and the Public Defender of Georgia have been awarded the IOI subsidy for regional projects 2020/2021. The project proposal submitted by the two offices dealt with “Strengthening the Capacities of the Armenian and Georgian Ombudspersons in Monitoring the Socio-Economic Rights during Emergency Situations”.
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2022-12-01
Western Australian Ombudsman provides address at the 32nd Annual Silent Domestic Violence Memorial March
Following being welcomed to country by Glenda Kickett, Samuel-Yombich Pilot-Kickett and the Della Mob, the President of the International Ombudsman Institute (IOI) and Western Australian Ombudsman, Chris Field, was honoured to address the 32nd Annual Silent Domestic Violence Memorial March.
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2022-12-01
Provincial Ombudsman Sindh gets widow her due right denied by agency for 4 years
A widow approached the Provincial Ombudsman Sindh Mr. Ajaz Ali Khan stating that the authorities concerned have refused to process her request for appointment in place of her deceased husband. To redress grievance of the complainant Ombudsman Sindh issued directives to the authorities concerned to initiate enquiry against the Officers / Officials responsible for delaying the matter.
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2022-12-01
Second meeting under MOU with Ombudsman of New Zealand
On the sidelines of the Southeast Asian Ombudsman Forum (SEAOF) Meeting, held 30 October – 3 November 2022, in Bangkok, Chief Ombudsman Somsak Suwansujarit held a second Ombudsman-level meeting under the MOU on bilateral cooperation between the Ombudsman of Thailand and the Ombudsman of New Zealand. The Chief Ombudsman further took the opportunity of this SEAOF event to sign a MOU with the Ombudsman for Human Rights and Justice of Timor-Leste.
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