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2022-10-25NSW Ombudsman Annual Report and summary of investigations report tabled in Parliament
The NSW Ombudsman’s Office Annual Report: 2021-22 has been tabled in Parliament. The report provides insight to the 24,874 contacts received by the office in the financial year to 30 June 2022. These included 12,363 actionable complaints, which highlight the diversity of issues raised by NSW citizens accessing services from NSW Government agencies, local councils and certain community-service providers.
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2022-10-24
October update about the activities of the Georgian Public Defender
The Office of the Public Defender (Ombudsman) of Georgia shares an update about its main activities in the month of October.
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2022-10-28
President Field provides virtual address at Conference within the framework of the First Parliamentary Summit of Crimea Platform
Chris Field, President of the International Ombudsman Institute (IOI) and Western Australian Ombudsman, provided a virtual address at the Conference for Ombudspersons and National Human Rights Institutions (NHRIs) within the framework of the First Parliamentary Summit of Crimea Platform.
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2022-10-28
Western Australian Ombudsman tables report on own motion investigation into family and domestic violence and suicide
On Thursday 20 October 2022, the Western Australian Ombudsman and President of the International Ombudsman Institute tabled in Parliament the report of his major own motion investigation titled Investigation into family and domestic violence and suicide.
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2022-10-28
Annual Report from the Scottish Public Services Ombudsman
The Scottish Public Services Ombudsman (SPSO) is pleased to present its 2021-22 Annual Report, which is now available as PDF document and web version. The SPSO started 2021-22 in the knowledge it had high workloads and faced capacity and resourcing challenges.
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2022-10-27
Poldershop: Ombudsman standards future-proof?
Ombudsman institutes take action against maladministration affecting the citizens of their respective country. But what are the standards against which Ombudsman measure the performance of government and why are these standards used? Are these standards future-proof considering the challenges our societies face now and in the near future and the role of the Ombudsman therein? Or are there possibilities for improvement? This was discussed in a Poldershop organized by the National Ombudsman of the Netherlands on 25 October 2022.
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2022-10-31
NSW Child Death Review Team Annual Report 2021-22 tabled
The NSW Ombudsman and Convenor of the NSW Child Death Review Team (CDRT) Paul Miller tabled the NSW Child Death Review Team Annual Report 2021-22 in Parliament on 25th October 2022.
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2022-10-31
Western Australian Ombudsman reports on the Public Advocate’s progress to give effect to his recommendations
On 18 October 2022, the Western Australian Ombudsman and President of the International Ombudsman Institute released his report on giving effect to the recommendations arising from An investigation into the Office of the Public Advocate’s role in notifying the families of Mrs Joyce Savage, Mr Robert Ayling and Mr Kenneth Hartley of the deaths of Mrs Savage, Mr Ayling and Mr Hartley.
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2022-10-31Office-of-the-Public-Advocate-Report-October - FOTO.png
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2022-10-31
Office-of-the-Public-Advocate-Report-October-2022.pdf
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2022-10-31
Hon’ble Federal Ombudsman Pakistan visits the office of Ombudsman Punjab.jpg
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2022-11-02
Hon’ble Ombudsman Punjab and Head of UNICEF'S child protection program discussing matters relating to the protection of children's rights..
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2022-10-31
AORC_IOI Webinar_Dealing with Challenging Beheviour (15 Nov. 2022)_Save the Date (EN). 2022)_Save the Date (EN)
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2022-10-31
Webinar on “Dealing with Challenging Behaviour”
You are cordially invited to a webinar under the theme “Dealing with Challenging Behaviour”, which will be organized by the African Ombudsman Research Centre (AORC) in collaboration with the IOI on 15 November 2022. Save the date and register in advance to receive the official invitation, order of proceedings and speaker details soon.
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2022-11-04
Fairness-in-the-Income-Assistance-Program.pdf
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2022-10-31
Hon'ble Federal Ombudsman Pakistan visits the Office of Ombudsman Punjab
Federal Ombudsman Pakistan Mr. Ejaz Ahmad Qureshi visited the office of Ombudsman Punjab. Views on procedural and administrative matters/issues of both esteemed organizations were exchanged.
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2022-10-31
October 2022 update from the IGTO
The first quarter of FY23 has been very busy for the office of the Inspector-General of Taxation and Taxation Ombudsman (IGTO) with a number of corporate compliance requirements needing to be finalised and discharged alongside the IGTO’s core business activities.
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2022-11-04
Northwest Territories Ombud releases report on own motion investigation into complaints handling and service fairness in the income assistance program
The report, entitled An Ounce of Prevention: Fairness in the Income Assistance Program, considered service fairness in the Northwest Territories government’s administration of its income assistance program, which provides financial help to people who would otherwise have difficulty meeting basic needs.
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2022-11-08
Ombudsman launched new website
The Office of the Ombudsman of Hong Kong has launched a new website, which boasts a neat and modern design, is mobile-friendly with an intuitive interface, and offers users a streamlined experience in browsing and searching for information about the Office.
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