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2019-10-30El Yuan de Control investiga la protección de la privacidad en los casos de niños delincuentes
El Yuan de Control investiga la protección de la privacidad en los casos de niños delincuentes y propone medidas correctivas a la Agencia Nacional de Policía para que cumpla con la Convención sobre los Derechos del Niño
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2019-10-31
Ombudsmen of the Kingdom meet with the King of the Netherlands
His Majesty King Willem-Alexander of the Netherlands spoke with the ombudsmen of the Kingdom of the Netherlands on Wednesday afternoon, 30 October. It was the first time that the ombudsmen had a joint conversation with the King. The interview was part of King Willem-Alexander's visit to the National Ombudsman.
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2019-10-31
The Inspector-General of Taxation and Taxation Ombudsman announces two new reviews
The Inspector-General of Taxation and Taxation Ombudsman of Australia (IGTO), Ms Karen Payne, today announced the launch of two new investigations into aspects of the Australian Taxation Office’s (ATO) systems and procedures.
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2019-11-04
Ombudsman took part in the 11th International Conference of the Ombudsman for the Armed Forces
The representatives of the Azerbaijani Ombudsman participated at the 11th International Conference of the Ombudsman Institutions on Armed Forces held on 28-29 October 2019 in Sarajevo, Bosnia and Herzegovina.
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2019-11-04
Update from the Inspector-General of Taxation
It has been six months since Mrs. Karen Payne assumed the position as Inspector-General and Taxation Ombudsman of Australia (IGTO). She now used the opportunity to give an update and show what has happened in those last months.
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2019-11-04
SPSO presents Annual Report 2018-2019
The Scottish Public Services Ombudsman (SPSO) has just published its Annual Report for the period 2018-2019. The report highlights the office’s achievements in what according to Ombudsman Rosemary Agnew was “both a challenging and an exciting year.” She said that despite increasing caseloads (both complaints and Scottish Welfare Fund review applications) the SPSO continues to perform to an excellent standard, maintaining a consistently high level and quality of output.
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2019-11-07
Policy fully accepted Ombudsman´s recommendations on arrestees´ rights
The draft decision of the Armenian Government on making changes in the internal regulation of places for keeping arrestees in the RA Police system was submitted for the opinion of the Human Rights Defender of the Republic of Armenia. The study of the project indicates that it fully reflects the recommendations made by the Ombudsman.
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2019-11-07
El Síndic celebra la aprobación de la resolución sobre los ombudsman de la Asamblea Parlamentaria del Consejo de Europa
Con motivo del Día Mundial del Ombudsman, el Síndic ha compartido el contenido de la resolución del CoE con defensorías europeas, locales y universitarias. La resolución aprobada recomienda a los estados miembros que adopten las medidas oportunas para preservar las instituciones de ombudsman
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2019-11-08
Defensoría del Pueblo se incorpora como miembro de la conferencia internacional de comisionados de la información
Después de un proceso de selección que evaluó el trabajo que realiza la institución por garantizar el acceso a la información, su nivel de autonomía, así como el alcance nacional de sus decisiones, la Defensoría del Pueblo del Perú ha sido incorporada como miembro de la Conferencia Internacional de Comisionados de la Información (ICIC, por sus siglas en inglés).
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2019-11-04
The government is becoming invisible to citizens, but remains responsible
National Ombudsman Reinier van Zutphen closes a year of exploration on 31 October with the conference "Who will participate? Citizens and government in 2030?" Prime Minister Mark Rutte was one of his discussion partners during the congress. Irish Ombudsman and IOI President Peter Tyndall led two workshops on cooperation between ombudsman organisations. With 450 participants, the conference was a success.
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2019-11-11
Ombudsman participates at conference on “Religion and Human Rights”
The Ombudsman Institution of Azerbaijan and the State Committee on Affairs with Religious Associations, Law and Human Rights Institute of the Azerbaijan National Academy of Sciences jointly organized a conference on “Religion and Human Rights” in Baku.
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2019-11-12Hong Kong OM_Award_1.jpg
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2019-11-12
Ombudsman Hong Kong introduces new incentive for promoting good public administration
At the Presentation Ceremony of The Ombudsman’s Awards on 8 November 2019, the Ombudsman of Hong Kong, China, Ms Winnie Chiu, emphasised that the promotion of good public administration is the primary focus of the Office of The Ombudsman’s work. Following its complaint handling and direct investigations, the Office makes recommendations for improvement and proactively monitors the progress of implementation. In addition to holding the annual Awards, the Office has introduced a new incentive of issuing appreciation letters to public officers in recognition of their efforts to resolve complaints.
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2019-11-12
Hong Kong OM_Award_2.jpg
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2019-11-12
Hong Kong OM_Award_2.jpg
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2019-11-12
Online survey for new publication on ODR and Ombudsmanship
A new edition of the book “Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution” is in preparation. The chapter on ODR and Ombudsmanship will be updated and will investigate the uptake (or not) of technology assisted Ombudsman work. You are kindly asked to contribute to the survey.
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2019-11-13
Informe sobre el avance de los derechos económicos, sociales y culturales en la provincia de Santa Fe
El defensor del Pueblo de la provincia de Santa Fe (Argentina), Raúl Lamberto, y el rector de la Universidad Nacional de Rosario, Franco Bartolacci, encabezarán el 14 de noviembre a partir de las 9.30 en el Aula Magna de la Facultad de Derecho de la UNR la jornada de presentación del libro Progresos y Desafíos de los Derechos en la provincia de Santa Fe, un trabajo de investigación sobre el avance en los derechos económicos, sociales y culturales desde el enfoque de derechos humanos.
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2019-11-13
Exhumations and payments on the side - cemetery worker’s disregard for due process added to burden of grieving families
A former Council employee at the Mildura Cemetery Trust in Victoria, Australia, misused his position for personal benefit and made careless mistakes that distressed grieving families, Victorian Ombudsman Deborah Glass has found. Her investigation looked into allegations about the employee, who worked at Mildura’s Nichols Point and Murray Pines cemeteries from 1993 to August 2018.
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2019-11-15
Ombudsman institutions to be strengthened by Council of Europe recommendation
Irish Ombudsman and IOI President Peter Tyndall has warmly welcomed a Council of Europe recommendation which will further strengthen ombudsman institutions across Europe. The 47-member Council of Europe has called on member States to put in place independent ombudsman institutions with a firm legal basis and protect them when needed.
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2019-11-14
Joint annual report of the Netherlands' Ombudsman Institutions
The National Ombudsman of the Netherlands, the Ombudsman for Children and the Ombudsman for Veterans have just published a joint Annual Report 2018. The report includes a number of case studies which illustrate their work.
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