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2019-10-02Control Yuan conducts investigation on homecare workers forced to donate part of their pay
In August 2017, a group of 18 homecare workers hired by the privately-run Ching-Kuan Social Welfare Charity Foundation accused the foundation of unlawfully forcing them to return part of their pay. The foundation was commissioned by Tainan City Government to provide home care services during the period from 2013 to 2015. To safeguard the rights of these workers, the Control Yuan (CY) of Taiwan launched an investigation into the case.
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2019-10-02
Baltic-Nordic Ombudsman conference in Vilnius draws attention to importance of economic and social rights
On 26 September 2019, a Baltic-Nordic ombudsman conference "Ensuring social and economic rights is a safeguard of a dignified life" took place at the National Library of Lithuania. At the opening of the conference, the Head of the Seimas Ombudsmen's Office of Lithuania greeted the ombudsmen from the Baltic and Nordic countries, the Chairman of the Committee on Human Rights of Lithuanian Parliament and welcomed the fact that conference discussions on protection and improvement of human rights and freedoms can be held in the Baltic-Nordic framework.
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2019-10-02
Queensland Ombudsman presents Annual Report 2018-19
The Office of the Queensland Ombudsman of Australia continues to contribute strongly to fair and accountable public administration in Queensland. The recently released annual report for 2018-19 highlights its role in assessing and investigating complaints. The Office finalised 7,831 complaints and completed 1,255 investigations. Of these, 192 investigations resulted in the rectification of an issue, which is where the Ombudsman recommends an agency change a decision or action as a result of a complaint.
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2019-10-02News_death OM herman_wuyts_Belgium_20191002.jpg
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2019-10-02
First Federal Ombudsman of Belgium passed away
It is with deep sadness that the IOI has learned that Mr Herman Wuyts, first Federal Ombudsman of Belgium, passed away on 27 September 2019. Mr Wuyts held the position as Regional Vice-President of the IOI’s European Region from 2000-2004. He was an esteemed colleague and our heartfelt condolences go out to his family and friends in this difficult time.
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2019-10-01
Médiateur fédéral et services de plaintes des administrations : une collaboration efficace
En 2011, le Médiateur fédéral avait expressément demandé qu’un service de plaintes soit créé au sein de chaque administration fédérale. L’administration peut parfois directement apporter une solution au problème car chacun peut se tromper ou il peut y avoir un malentendu.
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2019-10-01
New Comissioner for Fundamental Rights takes office
Commissioner for Fundamental Rights of Hungary Ákos Kozma – who took office this Thursday – would like to work particularly on solving the problems of people turning to the Ombudsman and protecting the rights of children and vulnerable groups. In his interview given to the Hungarian News Agency he also emphasized that he wishes to preserve the independent and non-political nature of the ombudsman institution.
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2019-10-04
Clôture de l’atelier de formation en faveur des collaborateurs du Médiateur de la République
Du 03 au 09 septembre 2019, une semaine durant, les collaborateurs de l’institution du Médiateur de la République, ont travaillé avec les experts du bureau de l’Ombudsman de Turquie et ceux du Ministère de la justice sur différents modules. Sept modules ont été dispensés au cours de cet atelier.
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2019-10-04
Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen invites to the next Poldershop, which will take place in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government? On what basis do they reach their decisions?
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2019-10-07
Tercer taller sobre monitoreo de la salud en contextos de encierro y prevención de la tortura
La Procuración Penitenciaria de la Nación Argentina (PPN) brindará una nueva jornada de capacitación con la finalidad de fomentar el cumplimiento del Protocolo de Estambul. El taller, declarado de Interés Provincial por la Cámara de Representantes, se realizará en la provincia de Misiones donde se mantendrán reuniones con miembros del Comité Provincial para Prevención de la Tortura.
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2019-10-07
Combating discrimination takes important place in the activities of the Ombudsman
The Azerbaijani Ombudsman organizes regular meetings and public awareness campaigns with different groups of population including minorities, local and religious communities in different regions of the country, learning their problems and taking necessary measures in resolving them, said Zaur Valimammadli, the chief of the international relations department of the Ombudsman Institution, at the High-Level Conference devoted to the 25th anniversary of the European Commission against Racism and Intolerance (ECRI) in Paris, France.
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2019-10-07
Intervention du Défenseur des droits avant la remise du rapport de la France à l’ONU sur le suivi de la CIDPH
Le Défenseur des droits de la France est intervenu à Genève, lundi 23 septembre, lors de la pré-session relative à l’examen du rapport initial de la France sur la Convention internationale des droits des personnes handicapées (CIDPH) organisée par le Comité des droits des personnes handicapées de l’ONU.
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2019-10-07
On the road to age equality
If you are old, chances are you have been discriminated against. It is so common in fact that, across the EU, over 40% of Europeans feel that discrimination towards older people is widespread in their country. Marking International Day for Older People, FRA calls on EU institutions and Member States to fully respect the rights of older people.
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2019-10-07
NPM recommends more unified regulation and implementation of rules in residential care institutions
In June, the national preventive mechanism (NPM) of Slovenia conducted unannounced content-specific visits of four institutions and several residential groups providing education programmes for children and adolescents with emotional and behavioural disorders. On several occasions during its previous visits, the NPM had found that the institutions had different rules of behaviour and conduct and procedures for taking educational measures in the event of their violation. Therefore it decided to examine the situation.
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2019-10-08
When is a complaint to a council not considered a complaint?
Many Victorian councils are understating the number of complaints they receive, raising concerns they are failing to deal with dissatisfaction from their communities, Victorian Ombudsman Deborah Glass has found.
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2019-10-08
“Fairness Week” kicks off today in British Columbia
With the proclamation of Fairness Week in the province of British Columbia, Canada, the Ombudsperson, British Columbia´s “Independent Voice for Fairness” is reminding the public of their right to fair treatment from public sector organizations.
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2019-10-08
IOI President at UK PHSO stakeholder Open Meeting
Irish Ombudsman and IOI President Peter Tyndall spoke at the UK Parliamentary and Health Service Ombudsman's Open Meeting on 2 October 2019 to highlight the importance of following-up on implementation of recommendations, the benefits of own-initiative powers, and the significant improvements in the PHSO in recent years.
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2019-10-08
Cooperation needed for the development of a best practices guide on protection services for unaccompanied minors
In order to identify best practices on protection services for unaccompanied minors in Europe, the Ombudsman for the Basque Country needs the support and cooperation of other European Ombudsman institutions. The Basque Ombudsman has prepared a questionnaire which can be answered in English, French, German, Italian or Spanish. The Basque Ombudsman kindly asks the European Ombudsman institutions to answer this questionnaire by 8 November 2019.
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2019-10-09
NIPSO Bulletin for October 2019 available
The Northern Ireland Public Services Ombudsman (NIPSO) has just released its Bulletin for October 2019 to inform about a number of recently published investigation reports in the health, local government and central government sectors.
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2019-10-10
Catalan Ombudsman becomes part of the ICIC
The Secretariat of the International Conference of Information Commissioners (ICIC) has accepted the request submitted by the Catalan Ombudsman to join this organization. Membership at the ICIC represents an opportunity to connect with other authorities around the world to identify trends, good practices and strategic priorities.
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