At the 18th Ombudsman's Awards Presentation Ceremony, Ombudswoman Connie Lau commended positive attitude of Government departments and public officers in complaint management.

The Office of The Ombudsman launches the publicity campaign of "Say NO to maladministration" from 30 October 2014 to mid-December.

A complainant approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik, for transfer of Family Pension in the complainant's name. Ombudsman Sindh issued directives to the authorities concerned to initiate an enquiry into the case.

The Ethiopian Institution of the Ombudsman (EIO) is hosting the African Ombudsman and Mediators Association (AOMA) - African Union (AU) 1^st Bilateral Conference & 4^th General Assembly from 4 to 7 November 2014 in Addis Ababa, Ethiopia at the African Union (AU) hall.

At the 2014 meeting of the IOI Board of Directors, Dame Beverley A. Wakem resigned from her office as IOI President. Dame Beverley, whose term as Chief Ombudsman of New Zealand will end next year, took the occasion of the Vienna Board Meeting to bid farewell to her fellow members on the Board and hand the Presidency over to Adv. John R. Walters, Ombudsman of Namibia.

The IOI Board of Directors held its annual meeting from 27 to 29 October 2014 in Vienna, Austria. The IOI General Secretariat and the Austrian Ombudsman Board welcomed 18 of the 21 Directors of the Board in Vienna to discuss projects and priorities for the upcoming membership year.

Concerted legal and practical efforts are needed from the EU and its Member States to help combat forced marriage, finds a new paper by the EU Agency for Fundamental Rights (FRA). While it is difficult to calculate how many people are victims, this paper outlines different actions to address this particular form of gender-based violence.

The Parliamentary and Health Service Ombudsman has published 161 summaries of investigations it carried out between April and June this year. The Ombudsman Service investigates complaints about the NHS in England and UK government departments and their agencies, such as the Child Maintenance Service and the DVLA. The published summaries include 35 governmental cases and 126 are healthcare.