This report describes the functions and operations of the Ombudsman Western
Australia for the year ending 30 June 2014.

The Parliamentary and Health Service Ombudsman has embarked on the second stage of its modernisation drive to radically change the service it provides to people with complaints about the NHS in England and UK government departments and their agencies.

The European Region of the IOI held its biennial conference in Tallinn, Estonia from 17 to 19 September 2014 and the speeches and photos taken during the conference are now available online.

2014 marks 30 years of the Office of the Ombudsman in Ireland. As part of its 30^th Anniversary, the Ombudsman's Office is co-hosting a conference with the Institute of Public Administration (IPA). “Held to Account: Responsibility and Accountability in the Public Service” takes place on 7 November 2014 and speakers include the Ombudsman, Peter Tyndall and IOI President Dame Beverley A. Wakem.

The Health Department of the Government of Sindh reimbursed medical charges to the widow of a government employee on the order of the Provincial Ombudsman.

The Office of Ombudsman has told Parliament that it has made significant progress in effectively managing its work to make sure people are treated fairly in New Zealand.

The Annual Report 2013 consists of an overview of the Chancellor of Justice's activities for the prevention of ill-treatment (OPCAT) as well as information on its activities as Ombudsman for Children and for the promotion of equality and equal treatment.

The Office of The Ombudsman held a press conference on Monday, 13 October to announce the OmbudsNews Issue No. 2 of the Reporting Year 2014/15, which includes the results of two direct investigation reports.