On the direction of the Federal Ombudsman, the Pakistan Institute of Medical Sciences (PIMS) has been advised to institute new measures to strengthen emergency and Out Patient (OPD) facilities in order to cater to heavy patient load.

In an unprecedented endeavor, the Federal Ombudsman Secretariat has cleared the entire pendency of one hundred thousand public complaints up to 2013.

This report represents the findings of an investigation into the strip search practices on female prisoners at Townsville Women’s Correctional Centre who received certain restricted medication between June 2013 and March 2014.

The European Union Agency for Fundamental Rights (FRA) has developed a family of five infographics to help raise awareness of the voting rights of people with disabilities. Each infographic targets a different audience and draws on research into the right to political participation of people with disabilities.

Welcome to the first edition of The Ombudsman’s Casebook. The Irish Ombudsman, Peter Tyndall, has decided to circulate summaries of recent cases his office has dealt with to public representatives and public service providers.  

The Ombudsman Network of the Organization of Islamic Cooperation (OIC) held a two-day conference in Islamabad in April 2014. The conference was organized by the Forum of Pakistan Ombudsman and focused on strengthening the Institution of Ombudsmen in OIC member states.

The Ombudsman, Soledad Becerril, has reminded the authorities of the need to implement measures to alleviate the financial burden on families in the school year that begins in September.

The Parliamentary and Health Service Ombudsman is encouraging South Asian and Muslim women to complain when they have received a poor service from the NHS.