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2022-01-20European Ombudsman asks Frontex to improve its accountability
The Ombudsman has asked Frontex to improve its accountability after conducting a strategic inquiry into how it complies with its fundamental rights obligations under its expanded mandate. The inquiry examined the transparency of Frontex’s joint operations with national authorities at the EU’s borders, how it identifies fundamental rights concerns, and how it monitors the return of people seeking asylum.
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2022-01-21
Mr. Ejaz Ahmad Qureshi takes oath as the 8th permanent Federal Ombudsman of Pakistan
Mr. Ejaz Ahmad Qureshi took oath as the 8th permanent Federal Ombudsman of Pakistan. The Hon’ble President of Pakistan, Dr. Arif Alvi, administered oath to Mr. Ejaz Ahmed Qureshi as Federal Ombudsman of Pakistan in Aiwan-e-Sadr on 27 December 2021.
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2022-01-21
JIACC publishes its 2020 Annual Report
The Jordanian Integrity and Anti-Corruption Commission (JIACC) published its annual report for the year 2020, which includes the Commission’s activities and achievements, presenting its performance against the strategic objectives in the fight against corruption under the leadership of His Majesty King Abdullah II and his recommendations.
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2022-01-21
Public Protector welcomes handover of Estina project to beneficiaries
On 14 January 2022, Public Protector Adv. Busisiwe Mkhwebane welcomed Free State Premier Ms. Sisi Ntombela’s handover of the Estina Integrated Dairy Farm project to members of the Vrede community who were meant to benefit from the project when it was first launched in 2013.
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2022-01-21
Office of the Parliamentary Ombudsmen publishes English summary of Annual Report 2020-21
The Office of the Parliamentary Ombudsmen of Sweden has published the English version of its Annual Report 2020-21. During the financial year, almost 10,300 complaint cases were closed, which is about 900 more than in the previous year. Around 700 of these are estimated to have been wholly or partly related to the corona pandemic.
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2022-01-24
Chancellor’s year in review 2020/2021
The Annual Report 2021 of the Chancellor of Justice of Estonia is now available in English. The report covers the period from 1 September 2020 to 31 August 2021 and it gives an overview of the activities of the Chancellor of Justice in the areas such as the rule of law, the rights of the child, the rights of persons with disabilities, and many others.
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2022-01-26
International Ombudsman community mourns passing of former Tuscany Ombudsman Lucia Franchini
It is with great sadness that the International Ombudsman Institute has learned of the passing of Lucia Franchini, former Ombudsman of Tuscany (Italy), who passed away suddenly and unexpectedly on 18 January 2022.
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2022-01-26
Problems of early childhood education management of local administrative organisations
Early childhood education management is important because it inculcates essential skills for children’s living. Researches on education management over the past 20 years have shown, that the first 5 years of life are the critical period to form a foundation of human personality. The Office of the Ombudsman investigated early childhood developement centers and found significant shortcomings.
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2022-01-26
Webinar on values and benefits of being a member
On 25 January 2022, the AORC and the IOI jointly organized a webinar to discuss the importance, value and benefits of being a member of the African Ombudsman and Mediators Association (AOMA) and the International Ombudsman Institute (IOI). The recording of the session is now available on YouTube.
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2022-01-26
Ombudsperson voice criticism over reception conditions in Kybartai Foreigners’ Registration Centre
After a visit to Kybartai Foreigners’ Registration Center, the Head of the Seimas Ombudsmen’s Office, Erika Leonaitė, published an NPM report. The Seimas Ombudsperson concludes that all the conditions applicable to foreigners in Kybartai FRC are equivalent to inhuman or degrading treatment prohibited under the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment.
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2022-01-24
Complaints handling principles approved by the Assembly
On 19 January 2022, the Northern Ireland Assembly approved the complaints handling Statement of Principles from the Northern Ireland Public Servises Ombudsman (NIPSO). The six principles set out the basic approach public bodies should take when dealing with complaints from members of the public.
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2022-01-27
Commonwealth Ombudsman’s investigation into the Department of Veterans’ Affairs
The Acting Commonwealth Ombudsman, Penny McKay, published a report, The Department of Veterans’ Affairs’ communication with veterans making claims for compensation following an investigation into the Department’s administrative framework to support its communication with veterans making claims for compensation for injuries or conditions related to their service.
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2022-01-27
Invitation to register for the IOI Training on "Presenting with Impact"
The IOI General Secretariat is pleased to invite IOI members to register for the IOI’s Online Virtual Presentation Skills Training on 31 March 2022. For more information on this training and to find out how to register, please click on this article. Registrations will be possible until 9 February 2022.
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2022-01-28
Ombudsman Amon meets Ombudswoman of the Republic of Croatia
Austrian Ombudsman and IOI Secretary General Werner Amon met Tena Šimonović Einwalter, Ombudswoman of the Republic of Croatia in Zagreb to exchange experiences, best practices and to talk about the latest achievements and developments of the International Ombudsman Institute.
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2022-01-31
Ombudsman presents Annual Report 2020-2021
The Ombudsman for the Ministry of Interior of the Kingdom of Bahrain published the English version of its Annual Report 2020-2021.
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2022-01-24
Statement to support the Ukrainian Parliament Commissioner for Human Rights
The IOI follows recent developments, which could pose a threat on the independence of the Ukrainian Parliament Commissioner for Human Rights with great concern and underlined its full support for the office in a letter to the Speaker of Parliament, which was signed by IOI President Chris Field, IOI Secretary General Werner Amon, and the Regional President of IOI Europe Andreas Pottakis.
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2022-02-01
Call for participation - Comparative study: “Digitalization of public services and the role of Ombudsman”
The University of Applied Sciences Vienna (FH Campus Wien) is conducting a study on the role of Ombudsman institutions in the context of the growing digitalization of public services worldwide. IOI member institutions are strongly encouraged to fill in a short online survey and/or to participate in a short interview with the researcher, Dr. Julia Dahlvik, to help her generate data for her research project, whose outcome will be of great benefit to Ombudsman institutions worldwide.
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2022-02-01
Third Issue of the Control Yuan Newsletter published
The third issue of the Control Yuan Newsletter was published on 1 January 2022, compiling Control Yuan news of the second half year.
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2022-02-02
Human Rights Defender releases video on protection of women’s rights
Women face many issues, such as violation of labour rights, domestic violence or inaccessibility of health care services. These issues require urgent solutions. In a video, the Human Rights Defender of Armenia, Dr. Arman Tatoyan, summarizes the activities aimed at protection of women’s rights during his term of office.
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2022-02-03
Introducing OmbudsLinked
OmbudsLinked is a LinkedIn discussion group established in October 2021. It is an independent forum, not affiliated with any Ombudsman associations, with the aim of creating space for all types of practicing Ombudsman regardless of model, sector, standards of practice, etc. to congregate, network, share information and ideas, build camaraderie, and unite the profession.
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