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2021-03-18Spain - Síndica de Greuges de Barcelona - Annual Report 2011 - CA
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2021-03-18
Spain - Síndica de Greuges de Barcelona - Annual Report 2012 - CA
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2021-03-18
Spain - Síndica de Greuges de Barcelona - Annual Report 2013 - CA
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2021-03-18
Spain - Síndica de Greuges de Barcelona - Annual Report 2015 - CA
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2021-03-18
Spain - Síndica de Greuges de Barcelona - Annual Report 2009 - CA
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2021-03-18
Spain - Síndica de Greuges de Barcelona - Annual Report 2010 - CA
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2026-02-20
Commonwealth Ombudsman - Special Report - Phone call charges at the Alexander Maconochie Centre - EN
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2026-03-27Ombudsperson Gaby Schwarz Presents Special Report: Care for Inmates with Mental Illness Is Precarious!
Ombudsperson Gaby Schwarz, together with the head of the Federal Commission, Dr. Reinhard Klaushofer, presented the alarming findings of the special report “Persons with Mental Illness: Care in the Penitentiary System Under Scrutiny.”
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2026-03-27
Ontario Ombudsman issues end-of-term report on historic decade of promoting fairness and rights
On 24 March 2026, Ontario Ombudsman Paul Dubé published a special report summarizing his 10 years in office, a period of historic growth in public sector oversight. The departing Ombudsman, whose term ends March 31, highlights improvements in public services, but also calls attention to persistent issues, like the urgent ongoing “crisis” in the province’s overcrowded jails.
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2026-03-27
Can I talk about this? National Student Ombudsman report on confidentiality clauses
The National Student Ombudsman (NSO) has released its first public investigation report, into the use of confidentiality requirements in university complaint handling. While confidentiality can help protect the integrity of a complaint process, unreasonable confidentiality requirements can silence complainants, including victim-survivors of gender-based violence.
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2026-03-27
Turks and Caicos Islands Office of the Complaints Commission Strengthens Regional Ties Through Sint Maarten Attachment
The Turks and Caicos Islands Office of the Complaints Commission is pleased to announce the successful completion of a one-week professional attachment, held from March 9th -13th 2026, by Investigative Officer, Ms. Raynae Myers, at the Bureau Ombudsman Office in Sint Maarten.
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2026-03-20
La Sindicatura de Greuges de Barcelona presenta el informe anual 2025
La Sindicatura de Greuges de Barcelona ha presentado el informe anual 2025, que recoge los principales motivos de queja de la ciudadanía barcelonesa y las actuaciones de la defensoría para garantizar los derechos humanos de proximidad y el derecho a la ciudad de todas las personas que habitan o transitan por Barcelona.
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2026-03-20
La síndica pide un acuerdo de país para transformar la Administración: 'Hay que recuperar la misión de servicio público'
La institución del Síndic de Greuges de Cataluña ha presentado el 18 de marzo de 2026 el informe anual correspondiente a 2025, el documento que recoge toda la actividad de supervisión de las administraciones públicas y el estado de los derechos de la ciudadanía. El informe publica cifras que evidencian que la Administración está tensionada, es lenta, no da respuesta a las necesidades de los ciudadanos y ha perdido la capacidad de llevar a cabo transformaciones profundas.
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2026-03-20
When it comes to small claims, councils can't outsource their obligation to treat people fairly
Tabled in Parliament on 18 March 2026, a new investigation report by the Victorian Ombudsman "Outsourcing small claims handling: How councils manage fairness and responsibility" looked into local councils' use of small claims handlers to manage claims for injury or property damage that fall below the excess in their insurance policy.
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2026-03-20
Communication with patients on healthcare waiting lists
The Northern Ireland Public Services Ombudsman’s follow-up report shows that since its report in 2023 there has been progress in how the healthcare system provides information to patients on waiting lists.
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2026-03-13
Webinar recording now available: AORC Webinar on „Integrating ADR and Investigative Techniques in Ombudsman Case Resolution”
On 3 March 2026, the African Ombudsman Research Centre (AORC) held a webinar on Integrating ADR and Investigative Techniques in Ombudsman Case Resolution. Click here to read the contributions and access the recordings.
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2026-03-13
La síndica alerta de que la Generalitat no puede impedir que los interinos que han finalizado su relación de interinidad participen en nuevas ofertas temporales dentro del mismo departamento
La síndica de greuges de Cataluña, Esther Giménez-Salinas, ha emitido una resolución en la que pide a la Generalitat de Cataluña que deje sin efecto los criterios establecidos en las ofertas publicadas en el ATRI que impiden a los funcionarios interinos que han finalizado su relación de interinidad por haber superado el plazo máximo de tres años desde su nombramiento presentarse a otro proceso de provisión temporal.
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2026-03-13
Public Services Ombudsman for Wales publishes follow-up report on support for unpaid carers
On 4 March 2026, the Office of the Public Services Ombudsman for Wales published ‘Are we caring for our carers? Revisited’, a follow-up to their 2024 Own Initiative investigation into how Welsh local authorities identify, assess and support unpaid carers. The original investigation examined whether 4 local authorities were meeting their statutory duties under the Social Services and Well-being (Wales) Act 2014. While examples of good practice were identified, it was found that only a small proportion of carers received assessments of their needs, and many were unaware of their rights or the support available.
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2026-03-24
Políticas, principios y declaraciones
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2026-03-11
Pueblos Indígenas y Privación de Libertad: Diálogo global para los Mecanismos Nacionales de Prevención y las INDH
La Asociación para la Prevención de la Tortura (APT) y la Comisión Canadiense de Derechos Humanos (CCDH) invitan a un diálogo global en línea sobre Pueblos Indígenas y Privación de Libertad, que se celebrará el miércoles 25 de marzo de 2026. Haga clic aquí para obtener más información e inscribirse al evento.