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The webinar recording is now available
On 26 May 2026, the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, held an important Africa Month 2026 webinar on Sectoral Ombudsman entitled “Showcasing Sectoral Ombudsman: Spotlighting Pensions, Insurance, and Tax Ombudsman Offices”, which was organised in partnership with the International Ombudsman Institute (IOI).
Held as part of the Africa Month 2026 commemorations following Africa Day on 25 May, this webinar explored how specialised Ombudsman institutions in pensions, insurance, and taxation contribute to fairness, accountability, public trust, and effective governance across Africa.
Whether you missed the live session, or wish to revisit its insights, you can access the recording of this webinar on YouTube through this link.
Kindly find the presentations of Mr Lebogang Mogashoa, Pension Funds Adjudicator of South Africa and Ms Denise Gabriels, Lead Ombud – Life Insurance Division, National Financial Ombud Scheme of South Africa in the download section below.
The video presentation by the third speaker, Ms Ruth Owen CBE, Tax Ombudsman of Australia, can be accessed separately via this link.
Source: African Ombudsman Research Centre (AORC)
