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2018-05-08IOI Board Meeting held in Toronto, Ontario
The annual IOI Board Meeting was held from 1 – 4 May 2018 in Toronto, Canada, paying tribute to the country in which the IOI was established 40 years ago. Paul Dubé, IOI Regional President for North America and Ombudsman of Ontario, and his office generously hosted the event.
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2018-05-22
The Czech Equality Body publishes the summary report 2017
The Equality Body of the Czech Republic – the Ombudswoman – published the summary report for the year 2017 informing about her main activities in the field of protection against discrimination. The Ombudswoman received 384 complaints concerning discrimination in 2017, most of them from the area of work and employment. In the year 2017, people mostly complained about discrimination on the grounds of disability. Ombudswoman established discrimination in 40 individual cases.
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2018-05-14
Ombudsman Sindh saves career of Ned University student
A student of NED University and some of his colleages approached Mr. Asad Ashraf Malik, Provincial Ombudsman Sindh, stating that although NED University of Engineering & Technology had announced a B.Tech Conversion Programme for students who had completed B.Tech (Pass) in a different field of engineering, entitling them for admission in 3rd year Bachelor of Engineering (B.E), admission was declined to them. The Ombudsman issued directives to the university to enquire and report and to the Vice Chancellor to streamline a procedure of admission in the university so that no student should suffer in the future.
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2018-05-15
Ombudsman meets UN High Commissioner for Human Rights
Polish Ombudsman Adam Bodnar met with UN High Commissioner for Human Rights Zeid Ra’ad Al-Hussein in Geneva. The conversation focused on the most important problems related to the protection of human rights in Poland, including the situation of the judiciary and threats to the rule of law.
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2018-05-15
Ombudsman for the Armed Forces signs Time to Change pledge
In a demonstration of her commitment to making the OSCO a supportive work environment, Nicola Williams, the Service Complaints Ombudsman for the Armed Forces signed the Time to Change pledge this afternoon. In doing so, the OSCO has joined the ranks of over 700 employers in England who have signed the pledge. Time to Change is a campaign that aims to change the way we talk and think about mental health in order to remove the stigma and end discrimination.
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2018-05-15
A Mission to Justice - The International Ombudsman Institute 1978-2018
In order to commemorate the 40th anniversary of its foundation in 1978, the IOI commissioned Professor Richard Carver, Senior Lecturer in Human Rights and Governance at Oxford Brooks University, with the task of writing a book to portray the history of the IOI and its development in the wider historical context of Ombudsmanship.
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2018-05-16
IGT announces investigation into use of garnishee notices
On 16 May 2018, the Inspector-General of Taxation (IGT), Mr Ali Noroozi, announced an investigation into the allegations made during the ABC Four Corners program, aired on 9 April 2018, regarding Australian Taxation Office’s (ATO) use of garnishee notices. Garnishee notices are the most common form of firmer action used by the ATO to recover tax debt. Such notices require third parties to pay the money they owe to a taxpayer to the ATO in satisfaction of the tax debt owed by that taxpayer. Accordingly, the cash flow of affected taxpayers may be disrupted with potentially severe impact on vulnerable small businesses and individuals.
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2018-05-16
Public Protector worried about the safety of whistle-blowers
Following reports of continued political killings in KwaZulu-Natal, Public Protector Adv. Busisiwe Mkhwebane has raised concerns about the safety of whistle-blowers linked to an investigation she is conducting in one of the province’s municipalities. Last October, Adv. Mkhwebane launched an investigation into allegations of maladministration, corruption and imprudent use of public funds by the Umzimkhulu Local Municipality. The investigation is in connection with the appointment and payment of service providers for the refurbishment of the dilapidated Umzimkhulu Memorial Hall.
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2018-05-18
Human Rights Defender became full member of European Network of Ombudspersons for Children
The Human Rights Defender's Institution became full member of the European Network of Ombudspersons for Children. Full membership will provide new opportunities for the exchange of experience and necessary information.
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2018-05-18
Successful workshop on good environmental governance held in the Basque Country
An international workshop on “Good Environmental Governance” was hosted by the Office of the Ombudsman of the Basque Country (Ararteko), Manuel Lezertua, and held in Vitoria-Gasteiz, Spain, this week.
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2018-05-22
Mandate of Human Rights Defender expanded significantly following constitutional amendments
Under the new Constitution of 2015 the mandate of the Human Rights Defender (HRD) has been expanded by including the power to facilitate the improvement of the regulatory legal acts related to human rights and freedoms. Following the Constitutional Amendments, a new Constitutional Law on Human Rights Defender of the Republic of Armenia was adopted in December 2016. Within this constitutional function, a new practice of drafting laws by the HRD Office is being exercised.
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2018-07-17
Ombudsman Hong Kong to investigate allocation of swimming lanes in public swimming pools
On 17 July 2018, the Ombudsman, Ms Connie Lau, announced a direct investigation into the mechanism of the Leisure and Cultural Services Department (LCSD) for allocating swimming lanes in public swimming pools to examine whether the mechanism is effective and the department has fulfilled its responsibility as the monitoring authority.
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2018-05-23
Ombudsman finds Grandmother’s painful death from cancer was avoidable
A 73-year-old grandmother’s death from bladder cancer was avoidable, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. She died following a hospital’s nine-month delay to diagnose her. An inadequate local investigation failed to recognise this, and her son subsequently brought a complaint about her care to the Ombudsman.
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2018-05-23
New guidance for the Victorian public sector on how to deal with challenging behavior
Victorian government departments, local councils and other agencies dealing with challenging behaviour from members of the public will benefit from a new guide tabled in the Victorian Parliament today. Tabling her Good Practice Guide to Dealing with Challenging Behaviour, Victorian Ombudsman Deborah Glass said the guide aimed to help create better understanding between government bodies and the public.
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2018-05-23
Commonwealth Ombudsman releases report into immigration detention notification refusal error
The Commonwealth Ombudsman, Mr Michael Manthorpe PSM, has released a report into the detention of a man who was detained for nearly four years while he still held a visa, as a result of problems with the notification of refusals from the Department of Home Affairs.
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2018-05-24
New Director for the Ombudsman’s Office
The State Comptroller and Ombudsman of Israel, Judge (Ret.) Joseph H. Shapira, has selected Dr. Esther Ben-Haim, or Esti as she is called by her peers, to be the new Director of the Ombudsman’s Office. Her nomination been approved by the State Audit Committee of the Knesset (Israeli Parliament) in November of 2017.
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2018-05-24
Ombudsman meets colleagues from Poland and other Baltic states
On 21-22 May, Ombudsman, head of Children Rights Division and lawyer of Prevention Unit meet Children Ombudsmen of Poland and Lithuania and representatives of the Chancellor of Justice Office of Estonia. Such meetings happen annually and participants discuss topical children rights issues in Poland and Baltic states.
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2018-05-24
20-year anniversary of the Ombudsman’s Office
For the occasion of the establishment of the institution, on 30 May, 2018, the Ombudsman of the Republic of Macedonia will formally mark the anniversary of the institution in the Assembly of the Republic of Macedonia. The holding of this event is under the auspices of the President of the Government of the Republic of Macedonia.
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2018-05-24
Ontario Ombudsman again nominated as one of Canada’s most influential lawyers
For the second straight year, Ontario Ombudsman Paul Dubé is among the nominees for Canadian Lawyer magazine’s Top 25 Most Influential Lawyers in Canada. The list, chosen by the magazine’s internal editorial panel, readers and past honourees, recognizes lawyers who have played a significant role in the legal profession in the past 18 months.
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2018-05-25
Ombudsman published first report on water billing and disconnection practices
In April 2018, the Office of the Ombudsman in the Kingdom of Tonga published its first report. Although the Office had been established in 2001 (formerly as the Office of the Commissioner for Public Relations), the respective Act did not allow for reports to be published. An amendment to the Act effective in December 2016 now allows for the Ombudsman to publish reports.
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