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2025-08-29Quarterly Newsletter January – March 2025
This quarterly newsletter of the Office of the Ombudsman Punjab highlights significant initiatives and milestones achieved between January and March 2025. It includes a heartfelt tribute to the late Honourable Former Ombudsman, the formal presentation of the Annual Report 2024 to the Honourable Governor of Punjab, and key recommendations and reforms issued to various government departments. Kindly click here to access the quarterly newsletter.
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2025-08-29
Empowering Ombudsman Institutions: My Commitment as IOI First Vice President
The International Ombudsman Institute (IOI) elected Ms Nadine Mailloux, Ombudsman of the City of Montréal, as its First Vice President. Kindly click here to read Ms Mailloux's thoughts on the IOI and her election.
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2023-11-30
The Northern Ireland Public Services Ombudsman releases an investigation report
The Northern Ireland Public Services Ombudsman investigated a complaint about a fall in the standard of care given to a young woman with complex medical needs when she turned 18. Through her childhood years, the Belfast Health and Social Care Trust delivered an effective care package to the young woman, who had learning difficulties and a life limiting illness.
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2023-06-07Procuración Penitenciaria de la Nación Argentina - Informe Anual 2022 - ES
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2023-10-31
El Diputado del Común - Informe Anual - 2019 - ES
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2016-01-22
Norway - Annual Report 2014 (Summary) EN
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2014-05-28
Ombudsman of Ireland - Annual Report 2013 - EN
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2010-11-26
Annual Report 2009
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2023-11-17
Webinar on Enhancing Productivity and Safeguarding Confidentiality in Ombudsman Institutions
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Enhancing Productivity and Safeguarding Confidentiality in Ombudsman Institutions: Leveraging Grammarly and ChatGPT for Quality Investigation Reports" on Tuesday, 5 December 2023 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Kindly click here to register for the webinar.
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2023-11-17
The Greek Ombudsman investigates the Pylos shipwreck case
An independent investigation is initiated by the Greek Ombudsman on the Pylos shipwreck incident. The Ombudsman, Mr. Andreas Pottakis, addressed two letters to the Commandant of the Hellenic Coastguard requesting a thorough internal investigation on any acts or omissions by Coastguard officers in connection to the tragic incident of 14 June 2023.
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2023-11-17
New monitoring tool shows where Austria falls short in terms of human rights
On 7 November 2023, the Austrian League for Human Rights submitted the midterm report of civil society regarding the UPR of Austria to the UN. In a scientific cooperation with the Austrian Ombudsman Board and partially financed by the Future Funds of the Republic of Austria, the League brought to life an online montitoring tool. In future, this tool shall provide an up-to-date status of the implementation of the human rights recommendations in Austria at all times.
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2025-08-22
"No Borders in Preventing Corruption” - ACRC and APEC Sought Anti-Corruption Cooperation
From July 30 to August 1, the ACRC hosted the 41st APEC Anti-Corruption and Transparency Experts’ Working Group Meeting and the APEC High-Level Dialogue on Anti-Corruption Cooperation over three days.
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2025-08-22
Argentina y Colombia fortalecen la protección de derechos humanos en cárceles tras intercambio bilateral
La Procuración Penitenciaria de la Nación y la Defensoría del Pueblo de Colombia culminaron con éxito un programa de intercambio técnico que durante cinco días reunió a especialistas en derechos humanos de personas privadas de la libertad de ambos países.
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2025-08-22
Defensor del Pueblo - Anexo_Incendios forestales - ES
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2025-08-22
Fifty Years of the New South Wales Ombudsman 1975–2025
The NSW Ombudsman has published a report capturing the office’s 50 years since establishment – half a century of unwavering commitment to independence, fairness and the public interest in New South Wales. The report written by Dr Lisa Murray, public historian, serves as a testament to the evolving role, impacts and the enduring legacy of the office over time.
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2025-08-22
Szabist students honoured as brand ambassadors by Mohtasib Sindh
On 23rd July, 2025, a group of SZABIST students were honored with Brand Ambassador Certificates by Mr. Muhammad Sohail Rajput, Hon’ble Ombudsman (Mohtasib) Sindh in a special ceremony held at the Mohtasib Secretariat.
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2025-08-22
AORC - Final Invitation - Webinar - Celebrating Women_Inclusive Policies_26 August 2025 - EN
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2025-08-22
La Defensoría del Pueblo de Río Cuarto recibió capacitación de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires sobre abordaje de conflictos con la administración pública
En el marco del Proyecto Regional del Instituto Internacional del Ombudsman, la Defensoría del Pueblo de Río Cuarto (Provincia de Córdoba) fue sede de la capacitación “Abordaje de Conflictos con la Administración Pública desde las Defensorías del Pueblo. Promoción de un Diseño Institucional Propio”, dictada por el equipo técnico de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (DPCABA).
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2025-08-22
Ombudsman announces results of direct investigation operation into Housing Department’s handling of air-conditioner dripping in public housing estates
On 7 August 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department (“HD”)’s handling of air-conditioner dripping in public housing estates, with 15 major recommendations for improvement made to HD.
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2025-08-22
Reminder: AORC-IOI Webinar on “Gender-Inclusive Policies: A Guide for Ombudsman Offices”
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Gender-Inclusive Policies. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 August 2025 at 10 am (GMT+2). Kindly click here for more information on the panelists. During the webinar, simultaneous interpretation into French and Spanish is provided.