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2025-10-03Annual Report of the Protecteur du citoyen du Québec – Listening and transparency: a must for the government
The Ombudsperson, Marc-André Dowd, tabled the 2024-2025 Annual Report of the Protecteur du citoyen on 2 October 2025 at the National Assembly of Québec.
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2025-10-03
Ombudsman addresses European Roundtable on AI and Human Rights
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, was invited by the Malta Chamber, the Malta Business Bureau and the General Workers Union to speak at the European Roundtable Discussion held on 30 September 2025 at the Malta Chamber in Valletta. The event formed part of the EU-funded TransFormWork 2 project, which explores the impact of Artificial Intelligence (AI) in the workplace and promotes a fair and human-centred transition towards digitalisation. The project brings together European social partners to develop common guidelines on the responsible use of AI while safeguarding fundamental rights.
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2025-10-03
Office of the Parliamentary Ombudsman publishes English Summary of its 2024 Annual Report
The Office of the Parliamentary Ombudsman of Finland has published an English summary of the Annual Report 2024. Kindly click here to read the document.
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2025-10-03
Claudine Konsbruck appointed new Ombudsman for Luxembourg
After 33 years in the public service, Claudine Konsbruck was appointed as the new Ombudsman of Luxembourg in May 2025. She succeeds Claudia Monti.
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2025-10-03
Ombuds Institutions of Luxembourg, Belgium, and the Netherlands Meet in Brussels
On 22 and 23 September 2025, the ombuds institutions of the Benelux countries gathered in Brussels for their annual meeting to discuss key regional issues. During the meeting, the group welcomed two new ombudsmen: Claudine Konsbruck, the Ombudsman of Luxembourg, and Nicolas Lagasse, the new Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles.
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2025-10-03
National Ombudsman visits East London
Parliamentary and Health Service Ombudsman (PHSO) Paula Sussex CBE will be in East London for her first roadshow to hear from NHS staff, charities and advocacy groups about issues affecting the local community.
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2025-10-20State Comptroller & Ombudsman - Annual Report 2023 - Summary - EN
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2025-08-14
PHSO - Annual Report 2021/2022 - EN
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2025-10-02
Ombudswoman opens inquiry concerning the development of EU standards for artificial intelligence
European Ombudswoman Teresa Anjinho has opened an inquiry into how the European Commission ensures transparency, inclusiveness, and accountability in the adoption of harmonised standards for artificial intelligence (AI).
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2025-10-02
Ombudsman Punjab Strengthens Pakistan’s Role at the 26th Asian Ombudsman Association Meeting in Nanjing, China
The Honourable Ombudsman Punjab, Ayesha Hamid, represented Pakistan at the 26th Meeting of the Board of Directors (BOD) and the 18th General Assembly (GA) of the Asian Ombudsman Association (AOA), hosted by the National Commission of Supervision of China in Nanjing from 9 to 10 September 2025. The event convened ombudsman leaders, oversight institutions, and experts from across Asia, providing a dynamic platform to deliberate on common challenges, institutional cooperation, and strategies for citizen-centered governance.
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2025-10-02
IOI European Region Quarterly Newsletter - July 2025 – September 2025
Kindly click here to read the IOI European Region’s Quarterly Newsletter for the period between July 2025 to September 2025.
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2025-10-02
Ombudsman announces results of full investigation into Hospital Authority’s deposit refund arrangements for assistive device loan service
The Ombudsman, Mr Jack Chan, on 26 September 2025 announced the completion of a full investigation into the Hospital Authority (“HA”)’s deposit refund arrangements for the assistive device loan service, with 12 recommendations on improvement measures made.
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2025-08-14
PHSO - Annual Report 2022/2023 - EN
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2025-07-31
El Defensor del Pueblo de Navarra-Nafarroako Arartekoa sitúa la integración y la vivienda como “los retos más urgentes para la sociedad navarra en el corto plazo”
El acto de celebración del 25 aniversario de la Ley 4/2000, de 3 de julio, que dio origen al Defensor del Pueblo de Navarra-Nafarroako Arartekoa reunió este miércoles en el Parlamento de Navarra a cerca de 150 invitados. Entre todos ellos, destacó la presencia de algunos de los agentes sociales e institucionales más importantes y representativos de la Comunidad foral.
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2025-07-31
La Sindicatura de Greuges de Barcelona señala que la actuación municipal debe mejorar para garantizar un entorno climático adecuado en las guarderías
El Instituto Municipal de Educación no ha sido suficientemente diligente a la hora de reparar el sistema de aire acondicionado en un centro para niños de hasta tres años. Este hecho, en un contexto de altas temperaturas, tiene un impacto directo en su salud y su bienestar.
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2025-07-17
Contrôles d’identité discriminatoires : la France condamnée par la CEDH
Le 26 juin 2025, la Cour européenne des droits de l’homme (CEDH) a pour la première fois condamné la France pour des contrôles d’identité jugés discriminatoires, subis par un jeune homme de 21 ans. L’arrêt de la CEDH marque l’aboutissement d’une procédure débutée en 2012 devant les juridictions françaises. Le Défenseur des droits avait présenté des observations devant la cour d’appel de Paris, la Cour de cassation puis devant la CEDH en 2022 et en 2024.
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2025-07-11
Recordatorio: Seminario web del CAIO tiene lugar el 15 de julio de 2015
Únase al Centro Africano de Investigación sobre el Ombudsman (CAIO), órgano de investigación y formación de la Asociación de Ombudsman y Mediadores Africanos (AOMA), en un seminario web estratégico sobre el tema «Refuerzo de la aplicatión: Garantizar la execución efectiva de las recomendaciones del Defensor del Pueblo», en colaboración con el Instituto Internacional del Ombudsman (IIO). Este seminario web tendrá lugar el martes 15 de julio de 2025 a las 10:00 (GMT +2). Haga clic aquí para obtener la invitación definitiva y más información sobre los ponentes.
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2025-07-17
La síndica de greuges alerta de que el derecho al ocio educativo todavía no es universal en Cataluña
La síndica de greuges de Cataluña, Esther Giménez-Salinas, y la adjunta de Infancia, Aida C. Rodríguez, han debatido el 14 de julio de 2024 en el Parlamento catalán el informe La universalización del ocio educativo en Catalunya, publicado en abril.
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2025-10-31
SG Achitz met with Ombudsman Leblanc Gonzalez and his team
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2025-09-26
Retrieval of Encroached State Land Worth Rs. 499 Million
In another high-impact intervention, the Ombudsman Punjab oversaw the retrieval of 300 kanals of state land, valued at over Rs. 499 million, from illegal occupants across various districts.
