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2025-03-28The way I see it.PNG
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2025-03-28Chief Ombudsman releases final report
The Chief Ombudsman Peter Boshier has released his final report entitled "The way I see it" to Parliament on 27 March 2025. Kindly click here to read his report. Mr Boshier leaves office today, 28 March 2025.
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2025-03-28
Peter Boshier The Way I See It - Report 2025.pdf
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2025-03-28
Public Protector of South Africa to deliver Thematic Lecture in Parliament hosted by the Office of the Ombudsman
As part of the Office of the Ombudsman’s 30th Anniversary commemorations, the office will be organising a Thematic Lecture focusing on the mandate of the Ombudsman. This event will highlight the crucial principles of transparency, fairness, and accountability within public administration. It will be held on 12th June 2025 in the Plenary Hall of the House of Representatives in Malta, under the theme “Transparency, Fairness, Accountability: Cornerstones of Good Administration - The Mandate of the Ombudsman.” The Office of the Ombudsman is honoured to welcome Adv. Kholeka Gcaleka, the Public Protector of South Africa, as keynote speaker.
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2025-04-04
Ombudsman Wales - Quarterly Newsletter - November 2024 - March 2025
Kindly click here to read the latest Quarterly Newsletter by the Ombudsman Wales. This newsletter covers the period from November 2024 to March 2025.
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2025-04-04
IOI European Region Quarterly Newsletter – January 2025 - March 2025
Kindly click here to read the IOI European Region’s Quarterly Newsletter for the period from January 2025 to March 2025.
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2025-04-04
The Role and Mandate of Children's Ombudsman Offices_HON. ANEETA GHOORAH_OMBUDSPERSON FOR CHILDREN_MAURITIUS. ANEETA GHOORAH_OMBUDSPERSON FOR CHILDREN_MAURITIUS
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2025-04-04
Re-watch the latest AORC webinar.JPG
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2025-04-04
Re-watch the webinar on “Children's Ombudsman: Safeguarding Children's Rights”
On 25 March 2025 the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar to discuss the critical role of children's Ombudsman offices in promoting and safeguarding the rights of the most vulnerable. In case you missed the live session, or wish to revisit its insights, you can access the recording of this webinar on YouTube.
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2025-04-04
First international conference for NHRIs and ombuds institutions
In 2024, the Basque Ombudsman, Manuel Lezertua, together with the President of the IOI European Region, visited Strasbourg. The purpose of their visit was to revive the practice of organizing conferences for ombuds institutions, a tradition that had previously been upheld by the Commissioner for Human Rights. The Basque Ombudsman proposal played a crucial role in bringing into being the High-Level Conference in Strasbourg in March 2025 for National Human Rights and Ombuds Institutions. Kindly click here to read more about this year’s conference.
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2025-04-04
Connecting Ombudsman Procedures and Citizens: Advancing Public Engagement and Accessibility in Hungary
The Office of the Commissioner for Fundamental Rights of Hungary has successfully implemented the IOI-supported regional subsidy project “Connecting Ombudsman Procedures and Citizens”. The two-phase initiative aimed at strengthening public awareness of the Ombudsman’s work, particularly in the field of disability rights, and at familiarizing the public with the network of newly established regional offices.
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2025-04-04
Registration for the Ombudsman Association’s (OA) 2025 Conference, ‘Providing a Modern Service’, is now open
The Ombudsman Association 2025 conference will take place in Belfast from 9-11 June 2025, at the Hilton Belfast. An exciting programme covers key issues facing the ombudsman sector. Registration is open until 13 May 2025.
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2025-04-04
Newly published book traces evolution of the European Ombudsman over its first almost three decades
Kindly click here to read more about the newly published book “The European Ombudsman Investigated: From Old Battles to New Challenges”. It is a seminal study of the European Ombudsman by leading expert commentators, focusing on current challenges and future developments.
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2025-04-11
Turn out at one of the Road Shows.jpeg
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2025-04-11
The Office of the Ombudsman and others in joint awareness campaigns
Last week, the Office of the Ombudsman together with the Malawi Human Rights Commission and the Malawi Legal Aid Bureau conducted awareness campaigns in an effort to educate people about the institutions’ different functions and mandates.
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2025-04-11
Ombudsperson Punjab Ms. Hakim Ali Khan Leads Session on Workplace Harassment at Civil Services Academy
The Ombudsperson Punjab recently conducted an engaging and informative session on workplace harassment at the prestigious Civil Services Academy, Lahore. Addressing an audience of senior officers and trainees, she delved into the critical provisions of Pakistan’s harassment laws, emphasizing the significance of fostering a respectful and secure working environment.
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2025-04-11
Control Yuan Inspects PTS and MoC to Access Public Media Operations and Cultural Policy Implementation
The Control Yuan (CY) Committee on Educational and Cultural Affairs, led by Convener Pasuya Poiconx and accompanied by 16 CY members, conducted a circuit supervision to the Taiwan Public Television Service Foundation (PTS) and the Ministry of Culture (MoC) on 17 February 2025.
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2025-04-11
Public Services Ombudsman for Wales publishes report on investigation of a complaint against Betsi Cadwaladr University Health Board
On 8 April 2025, the Public Service Ombudsman for Wales published a new Public Interest report highlighting significant shortcomings in the patient’s post-operative care, failures in the informed consent process and inadequate contract monitoring arrangements in place between Betsi Cadwalader University Health Board and Health Trusts in England.
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2025-04-11
Meeting of the IOI Regional Board in Curaçao
From March 31 to April 2, 2025, the Regional President for the Caribbean and Latin America, Mr. Keursly Concincion—who also serves as the Ombudsman of Curaçao—hosted the International Ombudsman Institute (IOI) Regional Board Meeting in Curaçao.
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2025-04-11
Best Practice Paper on Ombudsman outreach practices
The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.
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