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2025-04-10The Parliamentary Ombudsman of Malta addresses the impact of the Venice Principles at High-Level Council of Europe Conference
The second day of the High-Level Conference for Ombudsperson Institutions and National Human Rights Institutions (NHRIs), organised under the auspices of the Luxembourg Presidency of the Committee of Ministers of the Council of Europe, focused on the critical role of Ombudspersons and NHRIs in upholding the rule of law.
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2025-04-11
NIPSO launches complaint handling guidance for staff in public bodies
On 8 April 2025, the Northern Ireland Public Services Ombudsman launched a set of videos to help staff in public bodies deal with complaints from members of the public. The videos explain why complaints should be taken seriously and give step-by-step guidance to staff on how to investigate complaints well.
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2025-04-11
Roundtable Conference on Workplace Harassment: Successes, Challenges, and the Way Forward
A roundtable conference on "Protection Against Harassment: Legal Remedies and Practical Experiences" was held in collaboration with Shirkat Gah at Avari Hotel. The event brought together key stakeholders, including ombudspersons from various provinces, legal experts, and parliamentarians, to discuss workplace harassment laws, challenges, and best practices.
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2025-04-17
"Increase in CPI Leads to Rise in GDP Per Capita" - Integrity Education for Future Generations to be Strengthened
Last year, Korea achieved its highest-ever ranking (30th) on the Corruption Perceptions Index (CPI). The Anti-Corruption and Civil Rights Commission (ACRC) aims to maintain the upward trend through strengthened integrity education for future generations. ACRC to expand the inclusion of integrity content in elementary, middle, and high school textbooks, work with military academies, the Korea National Police University, and teachers’ colleges to make integrity lectures mandatory, and sign MOUs with major universities.
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2025-04-17
Ombudsman probes Highways Department’s work on repair and maintenance of public roads
The Ombudsman, Mr Jack Chan, on 11 April 2025 announced the launch of a direct investigation operation to examine the work of the Highways Department (“HyD”) on the repair and maintenance of public roads, in particular the prevention of serious road subsidence incidents.
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2025-04-17
45th Anniversary of Civic Defense in Lazio
The 45th Anniversary of Civic Defense was celebrated on Tuesday, April 8, 2025, at the Lazio Regional Council with the support of the IOI. The event provided an opportunity to reflect on the history, role, and future prospects of this institutional figure, a reference point for the protection of citizens' rights and a guarantor of administrative transparency.
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2025-04-24
International Ombudsman Institute mourns loss of former Secretary General Peter Kostelka
It is with great sadness that the International Ombudsman Institute (IOI) bids farewell to its former Secretary General and Honorary Life Member Dr. Peter Kostelka, who passed away unexpectedly on 17 April 2025 at the age of 78.
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2025-04-24
DPU launches gender equality and women's protection initiatives during CSDPU session
The initiatives include the creation of a reporting channel, harassment response manuals and adherence to an international seal; the event concludes the "DPU Por Elas" (DPU for Women) project, launched during the Women's month.
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2025-04-25
Ombudsman announces results of direct investigation operation into Government’s regulation of occupational safety and health in construction industry
On 16 April 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s regulation of occupational safety and health in the construction industry, with 40 major recommendations for improvement made to the Labour Department, the Buildings Department and the Development Bureau.
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2025-04-25
Inspector’s report on Southern Queensland Correctional Centre released
Under the Inspector of Detention Services Act 2022 (IDS Act) the Queensland Ombudsman, Mr Anthony Reilly, is also the Inspector of Detention Services (Inspector). Under the IDS Act, the Inspector must inspect each prison in Queensland every five years and release a report about the inspection. The report makes 37 recommendations for areas of improvement for the women’s prison.
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2025-04-25
The Ombudsman today - Challenges and Opportunities for Citizens' Rights - Speech by the Parliamentary Ombudsman
Kindly click here to read the speech given by the Parliamentary Ombudsman of Malta during the conference commemorating the 45th Anniversary since the establishment of the Civic Defender of the Lazio Region.
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2025-05-02
CY Urges VAC to Rectify Waste and Pesticide Violations at Its Affiliated Farms and to Uphold Environmental Responsibilities
The Fushoushan Veterans Farm, affiliated to the Veteran Affairs Council, was found to have committed violations in the handling of business waste. In addition, both Fushoushan and Wuling Veterans Farms were found to have engaged in improper pesticide use. On March 20, 2025, the Control Yuan Committee on Foreign and National Defense Affairs approved the investigation report submitted by CY members Fan Sun-Lu, Lin Wen-Cheng, and Upay Radio Kanasaw.
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2025-05-02
David Baele appointed as new President of Ombudsman.be
The Board of Directors of Ombudsman.be has appointed Federal Ombudsman David Baele as the new President of the Belgian Network of Ombudsmen. He succeeds Marc Bertrand. The network will continue to strengthen cooperation and make ombudsman services even more accessible to citizens and businesses, helping them more easily to find the right ombudsman when facing issues with public services or companies.
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2025-05-02
Outgoing Ombudsman Calls for Legislative Reform
Rosemary Agnew, one of Scotland’s leading public figures, has called for legislative reforms as she prepares to step down after eight years as the Scottish Public Services Ombudsman (SPSO). Throughout her time leading the organisation, she has repeatedly highlighted the need to modernise SPSO legislation to enable the Ombudsman to better serve the public and improve accountability in public services. Significantly, she has called for changes in how complaints are made to the SPSO and the ability to investigate complaints under her own initiative.
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2025-05-02The Swedish Parliamentary Ombdusman - Annual report 2024 - EN.pdf
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2025-05-02
The Swedish Parliamentary Ombdusman - Annual report 2024 - EN.pdf
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2025-05-02
Swedish Parliamentary Ombudsmen submit Annual report to Parliament
Every year, the Ombudsman submits a report to the Riksdag. It is a report on the authority's activities in the previous year, together with a selection of the ombudsmen's decisions. In accordance with the instructions of the Riksdag's ombudsmen, the Ombudsman must submit a report to the Riksdag by 15 March each year for the period 1 January - 31 December of the previous year. The summary of the report is now available in English.
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2015-05-05
Africa
For more information about the IOI's African Region click here.
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2015-05-22
Structure
The International Ombudsman Institute is organised in regional chapters in Africa, Asia, Australasia & Pacific, Europe, the Caribbean and Latin America, and North America.
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2025-05-09
At Itamaraty, DPU Coordinates Action for COP30
Representatives of the Federal Public Defenders' Office (DPU) met on Friday, 4 April 2025, with Ambassador André Corrêa do Lago, President of COP30, at the Ministry of Foreign Affairs (Itamaraty) to discuss the institution’s participation in the conference scheduled for November. The objective is to ensure that the demands of Indigenous Peoples, Quilombola communities and Riverside Populations are prioritized in global climate negotiations, ensuring that their voices are effectively represented in international decision-making processes.
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