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2023-12-21The Office of the Ombudsman of Malawi supports the Anti-Corruption Bureau
In the spirit of solidarity and oneness, on 9 December 2023, the Office of the Ombudsman joined the Anti-Corruption Bureau in commemorating the International Anti-Corruption Day (IAD) and the Bureau’s 25 years Anniversary in Balaka.
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2023-12-21
Chief Ombudsman publishes extreme weather insights and observations report
On 13 December 2023, the National Ombudsman of New Zealand, Peter Boshier, published an ‘insights and observations’ report following his visits to regions and communities worst affected by the series of extreme weather events that ravaged the North Island at the start of the year.
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2023-12-21
Ombudsman announces results of direct investigation into repairs and maintenance of outdoor recreational and sports facilities
On 14 December 2023, the Ombudsman Ms Winnie Chiu announced the completion of a direct investigation into the repairs and maintenance of outdoor recreational and sports facilities under the Leisure and Cultural Services Department.
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2023-12-21
Ombudsman of the Republic of Angola Celebrates the 75th Anniversary of the Universal Declaration of Human Rights
As part of the celebrations of the 75th Anniversary of the Universal Declaration of Human Rights, the Ombudsman of the Republic of Angola addressed a message to all members of the AOMA and promoted an International Conference, under the theme: “Dignity, Freedom and Justice for all, in the countries of the CPLP”.
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2023-12-21
Season’s Greetings and Happy New Year!
The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year! Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2024 ! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!
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2024-01-10Office of the Ombudsman, Hong Kong - Direct Investigation Report Sale of Food and Beverages by Means of Vending Machine - EN.pdf
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2024-01-10
Accessibility of the services of the Public Protector South Africa to people living with various disabilities
Accessibility of the services of the Public Protector South Africa to people living with various disabilities will be of paramount importance going forward, Public Protector Adv. Kholeka Gcaleka said on Wednesday, 13 December 2023.
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2024-01-10
Provincial Ombudsman Secretariat Khyber Pakhtunkhwa Team visited Union Council Esa Khel Peshawar regarding Awareness Campaign
On 22 December 2023, two teams of the Provincial Ombudsman Secretariat Khyber Pakhtunkhwa visited the Union Council Esa Khel District Peshawar regarding an awareness campaign about the role and responsibilities of the Ombudsman Institution.
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2024-01-11
1st ever visit of Thai Chief Ombudsman to Karachi
At the invitation of the Honourable Ombudsman Sindh, Mr. Ajaz Ali Khan, the President of the IOI Asia Region and Chief Ombudsman, Honorable Mr. Somsak Suwansujarit, along with his wife, Mrs. Nipa Suwansujarit, visited Karachi (Pakistan) from 28 November to 1 December 2023.
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2024-01-11
DPU Commits to Three Pledges with the UN for Human Rights in Brazil
The Federal Public Defenders' Office has entered three pledges with the United Nations for the defence of refugees and human rights. Two of these pledges are related to the Global Refugee Forum 2023, which took place in Geneva, Switzerland, in December 2023, and the third is a commitment proposed by the Equal Rights Trust on the 75th anniversary of the Universal Declaration of Human Rights. The objectives of these commitments are to strengthen the defence of human rights in Brazil and protect against discrimination.
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2024-01-12
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2024-01-10
Commissioner for Administration and the Protection of Human Rights submits annual report to the President of the Republic of Cyprus
On 21 December 2023, the Commissioner for Administration and the Protection of Human Rights, Mrs. Maria Stylianou-Lottides, submitted to the President of the Republic of Cyprus, Mr. Nicos Christodoulides, the Annual Report of her Office for the year 2022, and the individual Annual Reports of the Equality Body and the National Preventive Mechanism.
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2024-01-12
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2024-01-10
Ombudsman completes investigation on regulations by the Food and Environment Hygiene Department
On 14 December 2023, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the regulation by the Food and Environmental Hygiene Department (“FEHD”) over the sale of food in hot/cold holding and non-prepackaged beverages by means of vending machines, and made ten recommendations for improvement to FEHD.
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2023-12-22
The State Comptroller and Ombudsman publishes a special report on public complaints filed during the first weeks of the emergency situation in Israel
The State Comptroller and Ombudsman Mr. Matanyahu Englman published a special report on the complaints of the public relating to the conduct of the government authorities towards the citizens of Israel during the first weeks of the emergency situation in the country.
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2024-01-16
AORC - SAVE THE DATE - MASTERING CUSTOMER SERVICE SKILLS - EN.docx.docx
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2024-01-16
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2024-01-17
IOI President provides virtual Welcome Address to the 2024 Manchester Memorandum
President Chris Field PSM had the pleasure of providing a Welcome Address to the 2024 Manchester Memorandum, held on 16-17 January 2024. In his address, President Field particularly acknowledged the host and instigator of the Manchester Memorandum, Parliamentary and Health Service Ombudsman UK, Rob Behrens CBE.
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2024-01-18
445 Graduates Received Teaching Certificates after Five Years
A total of 445 graduates from Balob Teachers College in Lae Morobe Province have just received their Teaching Certificates (Diploma) and Provisional Teacher Registration Certificates on 16 August 2023 through the Ombudsman Commission’s assistance.
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2024-01-18
Role of Ombudspersons in advancing the rights of older persons
The Office of the State Comptroller and Ombudsman of Israel presents the findings of an international survey conducted in 2022, in which 55 Ombudsinstitutions from around the world participated. The survey addressed a number of issues, including the difficulties encountered by older persons in using the digital services provided by Ombudsinstitutions and the barriers preventing older persons from filing complaints.
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