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2024-03-22A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta
Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.
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2024-03-21
Five unlawfully detained juvenile suspects released from police custody
Five juveniles were apprehended and arrested during the state of emergency period and detained by the Police Fox Unit at a Police Station for the alleged theft of copper wires within the vicinity of the buildings that were burnt down during civil unrest that took place on 10 January 2024. When the Ombudsman Commission learnt of the predicament it intervened on 22 January 2024 and commenced preliminary enquiry at the Police Station.
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2024-03-21
Victorian Ombudsman says it's time to fix social housing complaint system
Nearly two years ago, the Victorian Ombudsman Deborah Glass tabled an extensive report into Victoria’s social housing complaint system. On 15 March 2024, the Social housing complaint handling – progress report was tabled, a follow-up on the 17 recommendations in the 2022 report. It notes advances in some areas, but also identifies a lack of clear action from the Victorian Government on much-needed major reforms.
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2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
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2024-03-27
Mr. Muhammad Sohail Rajput takes oath as 7th Provincial Ombudsman Sindh
In a solemn ceremony held at Governor House in Karachi, Governor Sindh Mr. Muhammad Kamran Khan Tessori administered the oath of Provincial Ombudsman Sindh by Mr. Muhammad Sohail Rajput.
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2024-03-27
Annual report highlights the Office of the Yukon Ombudsman is busier than ever
The Yukon Ombudsman, Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC), Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.
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2024-03-28Civil Ombudsman of Lazio - Italy-Argentina Bilateral Meeting in the Name of Civil Defense - EN.pdf
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2024-03-28
Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2024-03-28
Italy-Argentina: Bilateral Meeting in the Name of Civil Defense
At the Regional Council of Lazio, a meeting took place between Marino Fardelli, Civil Ombudsman of Lazio and President of the Coordination of Italian Civil Ombudsmen, and Walter Domingo Martello, Vice General Civil Ombudsman of the Province of Buenos Aires. The purpose of the meeting was to exchange experiences between the two institutions, and this goal was fully achieved with a commitment to continue in the future.
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2024-03-28
A Patient Safety Strategy for Northern Ireland
Ombudsman Margaret Kelly has called for patients to be given a central role in shaping safety protocols within Northern Ireland's health service. Speaking at a conference on patient safety on 20 March 2024, Ms Kelly asked the Department of Health to take the lead in creating a comprehensive framework that empowers patients and fosters a culture of safety and accountability.
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2024-03-27
Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation
On 22 March 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die.
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2024-04-04
The new Ombudsman assumes office on 1 April 2024
The new Ombudsman, Mr Jack Chan, has started his term on 1 April 2024. The appointment for a term of five years was made by the Chief Executive of the Government of the Hong Kong Special Administrative Region under The Ombudsman Ordinance (Cap 397).
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2024-04-04
CCAC detects alleged false asset declarations made by public servants
The CCAC received a report claiming that two public servants of the Social Welfare Bureau violated the provision of exclusivity by engaging in part-time work and provided false information in the declarations of assets and interests, thus allegedly violating the Legal Regime of Declaration of Assets and Interests.
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2024-04-04
Taxpayers’ Ombudsperson launches systemic examination into delays in Canada child benefit payments for temporary residents
The Taxpayers’ Ombudsperson, Mr. François Boileau, has opened a systemic examination into issues that could prevent some temporary residents from receiving the Canada child benefit (CCB) in a timely manner.
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2024-04-05
Commissioner for Older People launches new report ‘Are you ageist?’
The Commissioner for Older People says more needs to be done to tackle age-based discrimination in Northern Ireland, as his latest report finds almost half of older people have experienced ageism.
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2024-04-05
OMBUDSMAN-ENGAGES-THE-MINISTER-OF-PLANNING-AND-ECONOMIC-DEVELOPMENT.jpg
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2024-04-05
Ombudsman Commission Hosts Leadership Training For District Development Authority Executives (DDA) & Heads of Secretariats
The Ombudsman Commission recently hosted a comprehensive training program in Goroka, Eastern Highlands Province on 8 March 2024 and at the National Capital District on 14 March 2024. The training was aimed at enhancing the understanding of the Chief Executive Officers of the District Development Authority (DDA) and the Heads of Secretariats regarding their roles and responsibilities as leaders.
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2024-04-04
Ombudsman engages the Minister Of Planning And Economic Development
The Ombudsman of the Republic of Sierra Leone, Tejan Ahmed Israel Jah Esq, paid a courtesy visit to the Minister of Planning and Economic Development, Madam Kenye Ballay, and a cross section of her Management Team at her Office at Tower Hill in Freetown.
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2024-04-05
Committee on Foreign and National Defense Affairs Conducts Circuit Supervision at International Cooperation and Development
The Head of the Committee on Foreign and National Defense Affairs Tzu-Yu Hsiao, President Chu Chen of the Control Yuan, and 13 Control Yuan members conducted a comprehensive inspection at the International Cooperation and Development Fund (ICDF) to gain a deeper understanding of the Ministry of Foreign Affairs’ promotion of development and the ICDF’s achievements in providing international assistance.
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