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2023-01-02AORC/IOI Webinar - Mediation / Alternative Dispute Resolution - Invitation & Speaker Information
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2014-02-24
Occasional Paper #70
The concept and role of the ombudsman throughout the world (1999) Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2019-10-22Ombudsman complaints about special educational needs at alarming level
Children with special educational needs and disabilities are increasingly being failed by the system designed to support them, the Local Government and Social Care Ombudsman has found.
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2019-06-06
Partnership support for Ombudsman to improve Vanuatu Prisons
The Vanuatu Office of the Ombudsman has built expertise to conduct prison inspections through a learning exchange with the New Zealand Office of the Ombudsman. The workshop was funded by the Government of Australia and New Zealand Office of the Ombudsman with technical assistance provided by the United Nation’s Development Programme (UNDP).
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2019-12-06
Last call for financial support for 12th World Conference
We are all looking forward to the 12th World Conference which will take place in Dublin/Ireland from 17 to 22 May 2020. Please note, the deadline for submitting applications for funding ends today, 6 December 2019.
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2019-08-01
Investigation leads to rise in number of employed people with physical or mental disabilities
The Control Yuan carried out an investigation to ensure that the employment rights of people with physical and/or mental health conditions were being upheld. The investigation and follow-up monitoring resulted in improvements in the overall situation.
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2019-06-24
Ombudsman tabled Annual Report 2018
Victoria Pearman, Ombudsman for Bermuda, has submitted her Annual Report for 2018 to the Speaker of the House of Assembly in accordance with her statutory duty under the Ombudsman Act 2004. The Report was tabled in the House of Assembly this morning and is available to the public.
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2019-08-27
IOI Europe - Brussels Conference (Oct. 2018)
The Office of the Federal Ombudsman of Belgium hosted the IOI Europe Conference and General Assembly in Brussels from 1 - 3 October 2018. Presentations and speeches of this event are now available.
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2019-12-16
Victorian Ombudsman begins investigation into credit card use at Warrnambook City Council
Victorian Ombudsman Deborah Glass has begun investigating the use and authorisation of corporate credit cards at Warrnambool City Council. The investigation follows media reports that a former Council manager resigned earlier this year after misusing a Council credit card.
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2019-07-24
Ombudsman investigator training in Fiji
Fourteen representatives from seven Pacific countries will undertake Ombudsman investigator training in Fiji next week. The Office of the New Zealand Ombudsman is leading the training which will take a typical complaint through the whole investigation process.
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2019-11-19
Retired Judge Mwaimu appointed new Chair of CHRAGG
The Commission for Human Rights and Good Governance (CHRAGG) Tanzania is delighted to share the appointment of Chairman/Ombudsman Judge (Rtd) Mathew Pauwa Mhina Mwaimu, who took office with effect from 04 November 2019.
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2019-05-31
Western Australian Ombudsman develops an Aboriginal Action Plan
The Ombudsman serves Parliament and Western Australians by resolving complaints about the decision making of public authorities and improving the standard of public administration. The Ombudsman is an officer of the Parliament, independent of the government of the day and acts impartially of all parties in dispute.
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2022-12-21
Ombudsman Newsletter October-December 2022
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2019-08-19
Workshop on General Data Protection Regulation to be held in Riga
The Office of the Ombudsman of Latvia will host an IOI workshop on the EU’s General Data Protection Regulation from 16 – 17 October 2019 in Riga, Latvia. Registration is now open!
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2019-06-06
Ombudsman marks Children's Day
The promotion and defense of the rights of the child are fundamental tasks of the State and of the community, being assumed not only as ethical duties, but also as obligations that have already reached the juridical level, based on national and international instruments. Therefore, celebrating the day of the child implies to affirm its singularity as a holder of autonomous rights, specifically recognized to meet the special needs demanded by the different stages of development of childhood and adolescence.
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2022-12-20
Final Report - A Voice Unheard - EN
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2019-09-05
Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen will host another Poldershop in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government and on what basis they reach their decisions. Input and results from this Poldershop will inform an IOI Best Practice Paper to be published next year.
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2019-07-02
FRA publishes Fundamental Rights Report 2019
The year 2018 brought both progress and setbacks in terms of fundamental rights protection. The European Union Agency for Fundamental Rights Agency (FRA) has published its Fundamental Rights Report 2019 and FRA´s opinion on the main developments in the thematic areas covered. The report reviews major developments in the field, identifying both achievements and remaining areas of concern.
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2020-02-20
Control Yuan holds performance review meeting
The Control Yuan (CY) held its 2019 Performance Review Meeting on 17 January 2020. Control Yuan recommendations boosted state coffers by NT$1.5 billion in 2019.
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2019-07-01
CY issues corrective measures for improvement of Taipei City’s roadside parking fee collection
According to Taipei City Parking Management and Development Office (PMDO) statistics, the accumulated amount owed by the city’s top parking fee defaulter for the period from the start of September 2005 to the end of 2016 totaled just over NT$4.36 million (US$139,000).