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2021-03-02Greenland - Ombudsmanden for Inatsisartut - Annual Report 2013 (Danish)
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2021-02-22
commonwealth-ombudsman-legal-foundations
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2025-06-13Re-watch the webinar on "Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens"
On 3 June 2025, the African Ombudsman Research Centre (AORC) held a webinar under the theme "Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens". Kindly click here to access the recordings.
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2023-09-07
National Ombudsman New Zealand - Report Making a Difference - EN
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2025-06-12
Thailand Marks 25th Anniversary of Ombudsman Institution with National and International Seminar
To commemorate the 25th Anniversary of its establishment, the Office of the Ombudsman of Thailand hosted a seminar from 24–25 April 2025 at the Centara Life Government Complex Hotel and Convention Centre in Bangkok. The event reaffirmed the Ombudsman’s commitment to a proactive, people-centered approach and brought together stakeholders from government, civil society, and international organizations. To commemorate this milestone, the Office of the Ombudsman of Thailand published a special 25th Anniversary commemorative volume, featuring congratulatory messages and insightful contributions on successful stories from leading Ombudsman institutions across the globe. This publication, supported by the IOI Regional Subsidy Programme 2024/2025, reflects the shared commitment to the values of good governance as well as rights and liberties protection.
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2025-06-12
BC Ombudsperson Jay Chalke Announces Departure After 10 Years of Service
After a decade as British Columbia’s Ombudsperson, Jay Chalke has announced his decision to step down from his role in early 2026. Chalke, the longest-serving Ombudsperson in the province’s history, has been a steadfast advocate for fairness and accountability in public administration.
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2026-06-05
OKAJU Luxembourg - Agenda - Children in Migration event - EN
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2026-06-05
The State Comptroller and Ombudsman presented the Ombudsman Annual Report for the year 2025 to the Speaker of Parliament
On May 18, 2026 the State Comptroller and Ombudsman of Israel Mr. Matanyahu Englman presented to the Speaker of the Knesset (Israeli parliament) Ombudsman Annual Report 52 for the year 2025. Over 30,000 complaints were received in 2025 - double the number received seven years earlier.
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2026-06-05
Rapport du Protecteur du citoyen du Québec sur les trajectoires des enfants, des jeunes et des familles des Premières Nations et Inuit en protection de la jeunesse
Le 4 juin 2026, le protecteur du citoyen, Marc André Dowd, a publié le deuxième rapport de suivi des appels à l’action de la Commission d’enquête sur les relations entre les Autochtones et certains services publics au Québec.
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2026-06-05
AORC Webinar - Presentation - Mr. Lebogang Mogashoa - EN
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2026-06-05
Registration open: EMN Luxembourg & OKAJU Third thematic meeting "Children in Migration", 25 June 2026
The Ombudsman for Children and Adolescents in Luxembourg (OKAJU) is continuing its successful cooperation with EMN Luxembourg by co-organizing their third thematic yearly meeting on the subject of “Children in Migration” on 25 June 2026. This edition will bring together ombudspersons for children and youth, as well as child welfare agencies, around the topic of the best interests of the child in the context of the implementation of the EU Pact on Migration and Asylum. To register for in person or online attendance of the event, please click here.
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2026-06-05
AORC Webinar - Presentation - Ms Denise Gabriels - EN
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2016-07-06
Annual Report 2015/16 - Public Services Ombudsman for Wales
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2025-06-06
El Defensor del Pueblo de Navarra advierte sobre “la desigualdad en el cumplimiento de plazos” entre la ciudadanía y la Administración
El Defensor del Pueblo de Navarra-Nafarroako Arartekoa, Patxi Vera, compareció el 14 de abril de 2025 ante la Comisión de Régimen Foral del Parlamento de Navarra para presentar el ‘Informe Anual 2024’ elaborado por su institución. Una intervención en la que Vera advirtió a los representantes de las distintas formaciones políticas presentes en la Cámara Foral de los peligros que puede entrañar una Administración “cada vez más asimétrica y menos equitativa”.
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2025-06-06
CY Issues Correction to Hsinchu County Government for Dereliction of Duty in Blocking Legal Residents’ Passage
A legally constructed building located on a road section in Guanxi township, Hsinchu County has been placed with various barriers and obstacles in front of its entrance by perpetrators since 2020. Despite repeated petitions from the residents, the Hsinchu County Government failed to provide an appropriate response. The Control Yuan members Lin Yu-Jung and Shih Chin-Fang conducted an investigation and concluded that the Hsinchu County Government was derelict in its duties.
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2025-06-06
Rapport spécial sur le Directeur de l’état civil
Le protecteur du citoyen, M. Marc-André Dowd, a rendu public le 4 juin 2025 un rapport d’enquête intitulé Directeur de l’état civil – Accélérer la transmission des certificats de décès, par respect pour les citoyens. Le Protecteur du citoyen recommande des actions durables pour garantir des délais acceptables dans la transmission des certificats de décès.
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2025-06-06
Provincial Ombudsman, Khyber Pakhtunkhwa Pakistan visited district Torghar, Battagram and Kolai Palas
After successfully conducting the awareness campaign under the regional subsidy 2021-22 in District Hangu and Thall, another campaign was organized in three far-flung districts i.e. Battagram,Torghar and Kolai Palas. All the three districts are located in hilly and backward areas of the province. As per instructions of Ombudsman Syed Jamalud Din Shah, the awareness sessions were organized in District Administration Halls for public elected representatives like Nazimeen, Naib Nazimeen and Village Councilors. The purpose of the awareness session was to communicate the message of the Ombudsman about this prestigious Institution regarding the role and responsibilities of the Provincial Ombudsman Institution and how they can benefit from this Institution free of cost.
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2025-06-06
Updated versions of Best Practice Papers now available
The IOI introduced a publication series of Best Practice Papers (BPPs) with a view to providing guidance material for strong and independent Ombudsman institutions. Revised versions of two papers of this publication series, namely the BPP on ‘Developing and Reforming Ombudsman Institutions’ and the BPP on ‘Dealing with challenging behaviour’ are now available on the IOI Website.
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2020-05-26
Ombudsman Moldova - Annual Report 2019 - EN
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2026-06-02
Conseil d'administration de l'IIO