AORC | Re-watch the webinar on "Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens"

On 3 June 2025, the African Ombudsman Research Centre (AORC) held a webinar under the theme "Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens". 

This insightful joint session, led by Ms. Ayeh Zarrinkhameh, Ms. Bo Beke, and Mr. Stephan Sjouke, explored international best practices for boosting citizen engagement with Ombudsman institutions. The presentation from the Netherlands delegation can be found in the download section below. 

Whether you missed the live session, or wish to revisit its insights, you can access the recording of this webinar on YouTube through this link.

Your are also cordially invited to explore a wealth of resources from past AORC webinars on the official website. You will find archives of previous webinars and video recordings there, offering valuable insights.

Source: The African Ombudsman Research Centre