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2019-10-22Ombudsman complaints about special educational needs at alarming level
Children with special educational needs and disabilities are increasingly being failed by the system designed to support them, the Local Government and Social Care Ombudsman has found.
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2019-10-22
Hong Kong Ombudsman presents results of two direct investigation reports
Hong Kong Ombudsman Winnie Chiu, announced the results of two direct investigations reports: one on “Mechanism for Identifying and Reporting Suspected Child Abuse Cases” and one on “Government’s Planning and Arrangements for Ancillary Facilities for Electric Private Vehicles”.
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2019-10-22
Appointment of Acting Chief Ombudsman Richard Pagen
The Ombudsman Commission welcomes the appointment of Ombudsman Richard Pagen as the Acting Chief Ombudsman. He fills the position left vacant by former Chief Ombudsman Michael Dick whose service came to end when he reached the retirement age of 55 on 4th October 2019.
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2019-10-21
Control Yuan hosted 31st APOR Conference
The Control Yuan hosted the 31st Australasian and Pacific Ombudsman Region (APOR) Conference in Taipei City from 25 - 27 September 2019. The gathering included a work shop on “The Ombudsman’s Role in Human Rights Protection” on 26 September, during which APOR member representatives and foreign guests were invited to share their professional insights and experience as well as case studies.
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2019-10-24Participants at the Asylum & Migration Working Group meeting, hosted at the offices of the Spanish NHRI (Defensor del Pueblo).png
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2019-10-24
Annual Report highlights a pleasing year
Public sector agencies are increasingly making use of advice and resources from the Ombudsman. In the Chief Ombudsman’s latest Annual Report, contacts for advice increased by 29%, while more use was being made of guidance material, including the 23 new or updated guides that were published in the 2018/19 year.
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2019-10-24
Increase in complaints shows continuing relevance of Ombudsman office to Victorians
Complaints to the Victorian Ombudsman increased by 14% over the past year, while the number of protected disclosure (whistleblower) matters looked into has tripled since 2015.
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2019-10-24
Ombudsman presents Outreach Report on Progress of Home Repair
In 2019 the Ombudsman Gwendolien Mossel and her team embarked on an initiative with the objective of reaching out to the general public, in particular the most vulnerable in the society.
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2019-10-24
Ombudsman Nova Scotia tabled 2018-2019 Annual Report
The Ombudsman Nova Scotia, Canada, has just published its Annual Report for the period 2018-2019. The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year.
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2019-10-24
European NHRIs strengthen their work on the rights of migrants at the borders
From 9 to 11 October, ENNHRI’s Asylum and Migration Working Group met in Madrid, where representatives of 17 National Human Rights Institutions (NHRIs) reaffirmed the importance of collective work on migrants’ rights.
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2019-10-21
Danish Parliamentary Ombudsman becomes new Supreme Court Justice
In September this year, the Danish Supreme Court announced that the Parliamentary Ombudsman, Mr. Jørgen Steen Sørensen, had passed the test required to become a Supreme Court Justice. This means that Ombudsman Sørensen will take up his post as a Justice in the Danish Supreme Court on 1 November 2019.
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2019-10-28
CoE Lanzarote Convention was ratified by Azerbaijan
The Council of Europe Convention on Protection of Children against Sexual Exploitation and Sexual Abuse, also known as “the Lanzarote Convention” was ratified by the Parliament of the Republic of Azerbaijan. The Ombudsman of Azerbaijan addressed a letter to the President of the Republic of Azerbaijan thanking him for his initiative regarding the ratification.
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2019-10-28
Ombudsman’s Casebook October 2019
The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.
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2019-10-28
Portuguese Ombudsman conducts training with Ombudsman of Mozambique
The Ombudsman of Portugal carried out a training session for the Mozambican Ombudsman, who sent a team of five persons to Lisbon from 7 to 11 October.
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2019-10-28
OSCE conducts training on security sector for the Office of the Human Rights Defender
On 16-18 of October, a three-day training for trainers on the governance and oversight mechanisms in the security sector was conducted for the Human Rights Defender’s Office of Armenia.
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2019-10-29
Successfully closed IOI Europe Workshop on General Data Protection Regulation
From 16 to 17 October 2019 an IOI Europe workshop was held in Riga (Latvia).The workshop focused on the EU’s General Data Protection Regulation and the different aspects to be considered by human rights institutions in their work. The workshop consisted of three sessions: GDPR and supervision, GDPR at national level and GDPR and individual.
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2019-10-30
NSW Ombudsman tabled OCHRE Review Report
The NSW Ombudsman, Mr Michael Barnes, today tabled the OCHRE Review Report in Parliament.
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2019-10-31
Ombudsmen of the Kingdom meet with the King of the Netherlands
His Majesty King Willem-Alexander of the Netherlands spoke with the ombudsmen of the Kingdom of the Netherlands on Wednesday afternoon, 30 October. It was the first time that the ombudsmen had a joint conversation with the King. The interview was part of King Willem-Alexander's visit to the National Ombudsman.
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2019-10-31
The Inspector-General of Taxation and Taxation Ombudsman announces two new reviews
The Inspector-General of Taxation and Taxation Ombudsman of Australia (IGTO), Ms Karen Payne, today announced the launch of two new investigations into aspects of the Australian Taxation Office’s (ATO) systems and procedures.
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2019-11-04
Ombudsman took part in the 11th International Conference of the Ombudsman for the Armed Forces
The representatives of the Azerbaijani Ombudsman participated at the 11th International Conference of the Ombudsman Institutions on Armed Forces held on 28-29 October 2019 in Sarajevo, Bosnia and Herzegovina.
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