The Federal Ombudsman of Belgium released its annual report, according to which the Ombudsman received 6,609 files in 2013, of which 5,242 were complaints and 1,367 requests for information.

What does a workday of an Ombudsman look like? The film A day in the life of an Ombudsman aims to give you an impression.

The European Ombudsman, Emily O'Reilly, has been re-elected by the European Parliament with 569 votes in favour out of 678 MEPs voting. Her mandate will last for five years.

The Ombudsman Office for the Ministry Interior and the National Institution for Human Rights were jointly awarded the Chaillot Prize for the Promotion of Human Rights in the GCC region in 2014.

In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at the Annual Board Meeting in Vienna to continue the regional subsidy programme for the membership year 2014/2015.

The Complaints Commissioner, Nicola Williams, has tendered her resignation and has accepted the appointment as the UK Service Complaints Commissioner – the Ombudsman for the UK Armed Forces, based domestically and worldwide. She will leave office in early January 2015.

The end-of-year period is one of reporting and the Québec Ombudsman looks back at its most note-worthy interventions regarding departments and agencies of the Government of Québec and the health and social services network.

Ontario Ombudsman André Marin today welcomed the historic passage of a new law that will allow his office to investigate complaints about municipalities, universities and school boards for the first time.