IOI | NPM Workshop on communication skills to be held in Vienna

IOI NPM Workshop on “Communication skills & techniques”

Vienna, Austria

25 – 27 September 2017


After two very successful workshops with an NPM focus in Latvia (2015) and Lithuania (2016), this follow-up workshop in Vienna will put a special focus on developing skills to optimise interaction and communication with challenging conversation partners, e.g. during visits of places of detention but also in the everyday work with difficult complainants.

With this innovative training seminar, the IOI strives to create a format that enables participants to learn through a practical approach while at the same time upholding the “do-no-harm” principle, which is so essential when monitoring places of detention. The IOI is pleased to announce that representatives from the UN Sub-Committee on the Prevention of Torture (SPT) as well as from the Association for the Prevention of Torture (APT) have been invited to join this new training format as observers!

During this 3-day-training workshop participants can try out and improve their communication skills and techniques in role plays with trained actors, who are familiar with individualized psychiatric clinical patterns of patients and can simulate the patients’ characteristics in an interview situation.

Participants will further be able to observe real-life monitoring visits by the Austrian NPM via a livestream. This way the training absolutely abides by the “do-no-harm” principle as the clients or patients only have to deal with an already familiar situation and are not disturbed by a larger group of training participants. Visits are planned to a nursing home and to a facility that provides aftercare to former prison inmates.

The training will be conducted in English; a high level of English proficiency is therefore requested from participants. To ensure the highest possible outcome, participation is limited to a maximum of 35 people and to a maximum of two representatives per member institution.

Registration is now open and participants will be accepted on a “first come, first serve” basis. Registrations should be made until 14 July 2017. For more details, please consult the PDF documents further below or contact the IOI General Secretariat.

The IOI is looking forward to an active participation and to welcoming all participants to this very innovative new training format!

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