The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.

 

Advocate Kholeka Gcaleka, Public Protector of South Africa, was in Malta at the invitation of Parliamentary Ombudsman Judge Joseph Zammit McKeon to address the thematic lecture “Transparency, Fairness and Accountability: Cornerstones of Good Administration – The Mandate of the Ombudsman” that took place on 12 June 2025 in the Plenary Hall of the House of Representatives. It was the first in a series of events marking the 30^th anniversary of the Office of the Ombudsman. 

 

À l’occasion de la Journée internationale des lanceurs d’alerte 2025, le Bureau de l’Ombudsman de la République de Maurice se joint à ses homologues internationaux - à savoir l’Institut International de l’Ombudsman, l’Association des Ombudsman et Médiateurs Africains, ainsi que l’Association des Ombudsman et Médiateurs de la Francophonie (AOMF) - pour commémorer cette journée essentielle à la promotion de la transparence, de la bonne gouvernance et de la responsabilité publique.