IOI – Connecting Public Service
Ombudsmen Globally

Over the past years the IOI has developed several training programmes that cater to the specific needs of member institutions acting as National Preventive Mechanism (NPM). The 4th IOI workshop for NPMs will be generously hosted by the Office of the Danish Parliamentary Ombudsman and held in Copenhagen from 7 - 9 November 2018.
The Public Protector of Zambia, Mrs Caroline C.Z Sokoni in her capacity as the International Ombudsman Institute (IOI) Africa Regional President and Treasurer General of African Ombudsman and Mediators Association (AOMA), met with the Swedish Ambassador to Zambia Mr Henrik Cederin on 9th August 2018 and the European Union (EU) Ambassador, Head of Delegation to the Republic of Zambia and COMESA Mr Alessandro Mariani on 10th August 2018 respectively.


Radio Ombudsman is the regular podcast of the Parliamentary and Health Service Ombudsman (PHSO) featuring conversations on a range of topics such as NHS investigations, good complaint handling and improving public services. The podcast is hosted by Ombudsman Rob Behrens and it aims to generate lively discussion and interesting ideas.