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2019-12-17The 50th anniversary of the Ombudsman in Northern Ireland
The Northern Ireland Public Services Ombudsman´s (NIPSO) office opened its doors to the public on 22 December 1969. To mark the occasion the Ombudsman´s office has produced a short film, The 50th Anniversary of the Ombudsman in Northern Ireland, which looks at the Office’s origins and explains more about our work
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2021-12-02
Ombudsman Hong Kong examines pilot scheme on community care service voucher for the elderly
The Ombudsman, Ms Winnie Chiu, announced the launch of a direct investigation to examine the Government’s operational arrangements for the pilot scheme on Community Care Service Voucher for the elderly. The Government’s current elderly care policy is to promote “ageing in place as the core, institutional care as backup”.
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2020-06-29
Human Rights Defender held working meeting with the President of the National Assembly
The Human Rights Defender Mr. Arman Tatoyan had a working meeting with the President of the National Assembly of the Republic of Armenia Mr. Ararat Mirzoyan on June 26 2020.
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2024-10-10
€17.9m investment in local authority halting site will benefit children and can be an example to others
The response from a Local Authority to an Ombudsman for Children’s Office investigation into living conditions for 66 children and their families at a halting site could act as a blueprint of success for other local authorities to follow.
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2022-04-01Secretary General of the IOI, Werner Amon and Human Rights Commissioner of Ukraine, Lyudmyla Denisova
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2020-06-24
Recommendations of the People’s Advocate of Albania regarding the deportation of Turkish citizen
The People's Advocate identified some problematic issues regarding the procedures followed and documentation drafted by the Local Authority of the Border and Migration in Tirana for the case of deportation of the Turkish citizen H.Çalik., therefore the People's Advocate recommended to the State Police to conduct a detailed analysis of them.
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2021-02-11
Kosovo - Ombudsman Institution - Report on the Access to Health Care services for People Affected by the Human Immunodeficiency Virus (HIV) and Tuberculosis (TB), during the COVID-19 Pandemic in Kosovo - EN
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2021-03-24
AORC Webinar - Concept of the Ombudsman - Invitation & Speaker Information
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2021-11-26
IOI President Field addressing a webinar organised by the Caribbean Ombudsman Association
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2020-07-30
Recommendations on respecting the constitutional freedom of assembly even during the state of emergency
The People’s Advocate of Albania provides recommendations “On taking the necessary measures to respect the constitutional freedom of assembly even during the state of emergency” addressed to the Inter-Ministerial Committee of Civil Emergencies, General Prosecutor, the Ministry of Health and Social Protection and the General Directorate of State Police in Albania
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2021-10-14
FINAL REMINDER: Questionnaire on Ombudsman’s role in advancing the rights of older people
In anticipation of the international online conference on the theme "Advancing the rights of older people in an age of longevity", which will take place on 1 December 2021, you are kindly requested to fill out this online questionnaire on the role of the ombudsman in advancing the rights of older people. The data obtained from the questionnaire will be presented during the conference. Please submit the questionnaire by 22 October 2021.
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2021-03-11
New Zealand - Making Disability Rights Real / Whakatūturu Ngā Tika Hauātanga: Third report of the Independent Monitoring Mechanism of the Convention on the Rights of Persons with Disabilities - June 2020 - EN
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2020-11-24
AORC Webinar on dealing with the media
On 26 November 2020 the African Ombudsman Research Centre (AORC) will hold a Zoom facilitated discussion on “Dealing with the Media” to which you are warmly invited. Simultaneous interpretation into French, Portuguese, and Arabic will be available.
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2021-03-25
The Parliamentary Ombudsman presents Case Notes 2020 to Parliament
The Parliamentary Ombudsman, Mr Anthony C. Mifsud, presented the Case Notes 2020 to the President of the House of Representatives, the Hon. Anglu Farrugia. The presentation of the Case Notes coincides with the end of the term of Mr Anthony C. Mifsud as Parliamentary Ombudsman.
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2020-06-12
The story of obtaining new powers for the Public Services Ombudsman for Wales
In this fascinating paper, Nick Bennett, the Public Services Ombudsman for Wales and IOI Board member describes the work he did to ultimately achieve new legislation which strengthened his Office. It’s particularly interesting because in recognition of the independence of his Office, the legislation was developed by the Welsh Parliament (the National Assembly for Wales), and not the Government.
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2021-05-19
The Protector of Citizens publishes its Annual Report for 2020
The Protector of Citizens of Serbia has published its annual report for the year 2020. The reporting year was marked by the pandemic of COVID-19 infective disease which altered the lives of all citizens in economic, social and existential sense, but also in the sense of the exercise of human rights.
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2021-05-21
Spanish Ombudsman Report on Migration on the Canary Islands published
The Defensor del Pueblo in Spain has recently published a report on migration on the Canary Islands. The report is available in both English and Spanish.
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2021-06-28
Ombudsman of the Republic of Bulgaria - Annual Report 2020 (EN)
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2021-06-14
Superintendent Frazer Tambe presenting the training to Ombudsman Officers
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2020-11-18
Principles on the Protection and Promotion of the Ombudsman Institution adopted by Venice Commission (“Venice Principles”)
