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2019-10-30El Yuan de Control investiga la protección de la privacidad en los casos de niños delincuentes
El Yuan de Control investiga la protección de la privacidad en los casos de niños delincuentes y propone medidas correctivas a la Agencia Nacional de Policía para que cumpla con la Convención sobre los Derechos del Niño
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2019-10-28
CoE Lanzarote Convention was ratified by Azerbaijan
The Council of Europe Convention on Protection of Children against Sexual Exploitation and Sexual Abuse, also known as “the Lanzarote Convention” was ratified by the Parliament of the Republic of Azerbaijan. The Ombudsman of Azerbaijan addressed a letter to the President of the Republic of Azerbaijan thanking him for his initiative regarding the ratification.
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2019-10-28
Ombudsman’s Casebook October 2019
The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.
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2019-10-24
Ombudsman Nova Scotia tabled 2018-2019 Annual Report
The Ombudsman Nova Scotia, Canada, has just published its Annual Report for the period 2018-2019. The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year.
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2019-10-22
Ombudsman complaints about special educational needs at alarming level
Children with special educational needs and disabilities are increasingly being failed by the system designed to support them, the Local Government and Social Care Ombudsman has found.
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2019-10-22
5ème séminaire du réseau IPCAN
Les 17 et 18 octobre 2019, le Défenseur des droits et l’Agence des droits fondamentaux de l’Union européenne (FRA) co-organisent le 5e séminaire du réseau Independent Police Complaints Authorities’ Network (IPCAN) à Paris.
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2019-10-21
Ombudsman presents Annual Report 2018-2019
The Ombudsman for the Ministry of Interior of Bahrain has recently published its sixth Annual Report covering the period 1 May 2018 to 30 April 2019.In this period the Ombudsman has received 1067 complaints and assistance requests. Ombudsman Nawaf Mohamed Al Moawdah declares that this number reflects the users´ confidence in the impartiality, professionalism and commitment to justice of the Bahrain Ombudsman for the Ministry of Interior.
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2019-10-17
Ombudsplan 2020 tabled in Parliament
The 2020 Ombudsplan of the Parliamentary Ombudsman Malta was tabled in Parliament by the President of the House of Representatives, the Hon. Anglu Farrugia. It outlines the 25 principles adopted by the Venice Commission aimed at protecting and promoting ombudsman institutions and compares them to the Maltese legislation. The Ombudsplan also makes recommendations on how the Ombudsman legislation can be strengthened to make the work of the Ombudsman more effective and efficient.
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2019-10-17
XXXIV Jornadas de coordinación de Defensores del Pueblo
El ararteko Manuel Lezertua y la adjunta Julia Hernández participan estos días en Sevilla, España, en las XXXIV Jornadas de Coordinación de los Defensores del Pueblo, donde debaten sobre la "La atención a menores extranjeros no acompañados".
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2019-10-17
Conferencia regional sobre mujeres de América Latina y el Caribe
En el marco de la XIV Conferencia Regional sobre Mujeres de América Latina y el Caribe, que se llevará a cabo en Vitacura Santiago de Chile desde el 4 al 8 de noviembre, la Alianza Global del Ombudsperson Local (AGOL) organizará un evento paralelo. El evento "las Defensorías del Pueblo Locales y los Derechos de las Mujeres" tendrá lugar el 5 de noviembre, a las 12 hs en el Auditorio, de La Organización de las Naciones Unidas para la Alimentación y la Agricultura (FAO), ubicada en Av. Dag Hammarskjöld 3241, Vitacura.
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2023-04-20
Le Protecteur du Citoyen du Québec réagit au projet de loi no 14 concernant la sécurité publique et les personnes disparues
Le 6 avril 2023, le protecteur du citoyen, M. Marc-André Dowd, a transmis un mémoire à la Commission des institutions de l’Assemblée nationale. Il y commente le projet de loi no 14 – Loi modifiant diverses dispositions relatives à la sécurité publique et édictant la Loi visant à aider à retrouver des personnes disparues.
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2023-04-20Protecteur du Citoyen du Québec - Memoire Projet Loi 14 - FR
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2023-04-20
Commission on Administrative Justice - Newsletter Issue 8 - EN
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2019-10-14
Court of Appeal declares Ombudsman decisions binding
A three judge bench of the Court of Appeal of Kenya has ruled that the determinations and recommendations of the Commission on Administrative Justice, also known as Office of the Ombudsman, have the force of law hence are binding on public institutions. The landmark decision was made on 26th September 2019.
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2018-08-16
Protecteur du Citoyen - Annual Report 2010/2011 - EN
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2019-10-10
NPM recommends maximum term for stay of foreigners alone in detention facilities in airports
The Ombudsman of Portugal, acting as head of the National Mechanism for the Prevention (MNP) of Torture and Mistreatment, addressed a recommendation to the Portuguese Immigrants and Borders Service (SEF) to avoid situations of excessive isolation of persons detained in temporary installation facilities in airports, while awaiting the decision to enter the country.
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2019-10-09
NIPSO Bulletin for October 2019 available
The Northern Ireland Public Services Ombudsman (NIPSO) has just released its Bulletin for October 2019 to inform about a number of recently published investigation reports in the health, local government and central government sectors.
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2012-04-05
Serbia - Annual Report 2008 EN
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2012-05-30
Canada Québec - Rapport spécial FR Mai 2012
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2019-10-07
NPM recommends more unified regulation and implementation of rules in residential care institutions
In June, the national preventive mechanism (NPM) of Slovenia conducted unannounced content-specific visits of four institutions and several residential groups providing education programmes for children and adolescents with emotional and behavioural disorders. On several occasions during its previous visits, the NPM had found that the institutions had different rules of behaviour and conduct and procedures for taking educational measures in the event of their violation. Therefore it decided to examine the situation.