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2022-06-13The Ombudsman of the City of Zurich presents his annual report
The Ombudsman Office of the City of Zurich celebrates its 50th anniversary. It is the oldest ombudsman office in Switzerland and the oldest municipal ombudsman office in Europe.
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2023-02-09Ombudsman attends symposium of Justice and Accountability Programme
The Office of the Ombudsman attended the closing symposium of the 5 year Justice and Accountability Programme called Chilungamo at Bingu International Convention Centre in Lilongwe. Through this program, the office received funding to implement seven main activities which were packaged into four strategic areas of resolution of backlog of cases, public awareness, stakeholder engagement and capacity building.
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2023-07-20Malawi Ombudsman releases 2022 Annual Report
The Office of the Ombudsman in Malawi has released its 2022 Annual Report, highlighting some of the successes registered in the year under review and prospects for 2023. Ombudsman Grace Malera presented the report before the Legal Affairs Committee of Parliament on Tuesday, 4 July 2023.
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2022-02-11Canadian Council of Parliamentary Ombudsman welcomes Prince Edward Island's first Ombudsperson
Prince Edward Island’s (PEI) becomes the latest province to appoint an independent officer responsible for ensuring fairness and providing a safe avenue for whistleblower complaints in the public service. Sandy Hermiston will take office as the province’s first Ombudsperson and Public Interest Disclosure Commissioner on 14 February 2022. The Canadian Council of Parliamentary Ombudsman (CCPO) warmly welcomes the news.
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2023-11-02Watchdog for the people: 50 years of the Victorian Ombudsman
The Victorian Ombudsman marked its 50th anniversary on 30 October 2023, and to celebrate this milestone a report outlining its history had been tabled in Parliament on 31 October 2023. "Watchdog for the People | 50 Years of the Victorian Ombudsman" tracked the fascinating social, political and historical context for the establishment of the Victorian Ombudsman as well as the evolution of the Office and its powers.
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2023-12-14Annual Report on the activities of the National Mechanism for the Prevention of Torture in 2022
On 18 December 2022, 20 years had passed since the adoption, by the UN General Assembly, of the Optional Protocol to the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment. Thanks to the implementation of the OPCAT into the Polish legal system, the National Mechanism for the Prevention of Torture has been operating in Poland for nearly 15 years already as part of the Office of the Commissioner for Human Rights.
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2025-09-05Historic milestone for Pakistan: Honourable Provincial Ombudsman Punjab elected Second Vice-President of International Ombudsman Institute (IOI)
A moment of pride and honour for Pakistan, Ombudsman Punjab has been elected as the Second Vice-President of the International Ombudsman Institute (IOI), becoming the first-ever Pakistani Ombudsman to hold this global position.
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2024-11-27IOI Annual Report 2023/2024 (EN / FR / ES)
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2025-10-24Ombudsmen of the Kingdom of the Netherlands Sign Cooperation Protocol
This year, the ombudsmen of the four countries that make up the Kingdom of the Netherlands gathered in The Hague for their annual meeting. Jurima Bryson, Ombudsman of Aruba, Keursly Concincion, Ombudsman of Curaçao, Gwendolien Mossel, Ombudsman of Sint Maarten; and Reinier van Zutphen, the National Ombudsman of the Netherlands, came together to share experiences and discuss the challenges they face in their work.
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2023-07-06The Ombudsman for Bermuda releases its Annual Report 2022
In its Annual Report 2022, the Office of the Ombudsman for Bermuda reports on its efforts and progress during its 17th year in service. A total of 213 cases, of which 177 were complaints and 36 enquiries, were received during the year under review.
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2023-05-04Community Engagement of the Public Protector in the Itezhi Tezhi District
The Office of the Public Protector has continued with its community engagements in Itezhi-Tezhi District to sensitise members of the public on their rights to good administration and quality public service delivery.
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2023-05-04The Ombudsman Saskatchewan publishes annual report 2022 and credits staff for 50 years of serving citizens
On 27 April 2023, the annual reports for 2022 for Saskatchewan’s Ombudsman and Public Interest Disclosure Commissioner were tabled in the Saskatchewan Legislative Assembly – a historic year, since the office is approaching its 50th anniversary.
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2022-12-21Ombudsman publishes Newsletter
The Office of the Ombudsman of Kenya recently published its newsletter for October - December 2022.
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2025-10-24New Brunswick - Ombud’s investigation into the use of restraints in adult psychiatric facilities calls for system-wide changes
Marie-France Pelletier, Ombud for New Brunswick, released a special investigation report on the use of restraints in psychiatric facilities in New Brunswick, calling for changes to address systemic issues in psychiatric and mental health care in the province.
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2022-11-08Ombudsman launched new website
The Office of the Ombudsman of Hong Kong has launched a new website, which boasts a neat and modern design, is mobile-friendly with an intuitive interface, and offers users a streamlined experience in browsing and searching for information about the Office.
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2022-12-07Human Rights Day
Later this week, the UN High Commissioner for Human Rights will be launching a year-long, Office-wide “UDHR 75 initiative” to commemorate the 75th anniversary of the UDHR and the 30th anniversary of the Vienna Declaration and Programme of Action that paved the way for the establishment of his Office.
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2023-05-25Complaint handling casebook: Resolving issues
In her latest report Complaint handling casebook: Resolving issues informally, Victorian Ombudsman Deborah Glass describes how her office resolves complaints and works constructively with agencies and public bodies to fix problems and improve public administration.
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2023-10-12Ombudsman Malera sworn in as MHRC Commissioner
On Thursday, 5 October 2023, the Ombudsman of the Republic of Malawi Grace Tikambenji Malera took oath of office as Commissioner for the Malawi Human Rights Commission (MHRC). Honorable Malera together with eight others were hosted to a swearing in ceremony by President Dr. Lazarus Chakwera at the Kamuzu Palace in Lilongwe. The swearing-in ceremony follows their appointment by the President three weeks earlier.
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2025-08-29NSW Ombudsman’s Casebook of investigations and complaint-handling case studies
The NSW Ombudsman tabled the 3rd biannual investigations and complaints summary report titled: Casebook July 2025: Investigations and complaint-handling case studies in Parliament on 31 July 2025. The report provides a glimpse into the thousands of complaints the Ombudsman receives each year, and some of the positive outcomes achieved.
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2025-10-10Ombudsman Quarterly Review – Spring 2025
Kindly click here to read the latest, 49th edition of the New Zealand Ombudsman Quarterly Review, including introductory words by Chief Ombudsman John Allen.