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2022-07-22Ombudsman Kenya - Newsletter Issue 5 (April - June 2022)
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2026-01-09
The Commission on Administrative Justice -Ombudsman Newsletter- Issue 19 - EN
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2026-02-27
AORC - Invitation – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2026-02-27
AORC - Invitation – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2026-02-27
AORC Invitation – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2026-02-27Reminder: AORC Webinar on Integrating ADR for effective case resolution in Ombudsman institutions
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Integrating ADR for effective case resolution in Ombudsman institutions. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 3 March 2026, at 10 am (GMT+2). Kindly click here for the final invitation and additional information on the speakers.
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2025-10-29
First IOI media training for French-speaking members successfully concluded
From 20 to 22 October 2025, the IOI hosted its first media training for its French-speaking members in collaboration with the renowned British media agency Media First. Participants from Africa, Europe and North-America learned different techniques to successfully perform in a TV or print interview and had the opportunity to apply their theoretical knowledge by practicing with a journalist trainer as well as a newly developed AI coach.
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2026-02-27
Old Complaints and Increasing Collective Conflicts Will Be Addressed, as ACRC Operates the “Collective Conflict Mediation Bureau” in Earnest
Dedicated personnel under the Collective Conflict Mediation Bureau will work in line with civil counselors and conflict management officials of respective institutions to actively address age-old, habituated complaints and collective conflicts as of Jan. 27.
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2026-02-20
Commonwealth Ombudsman - Special Report - Phone call charges at the Alexander Maconochie Centre - EN
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2026-02-12
NSW Ombudsman investigation finds statutory failings in DCJ handling of ROSH reports
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk. “No Capacity to Allocate” – The Department of Communities and Justice’s practice of closing ROSH (Risk of Significant Harm) reports found this practice is contrary to DCJ’s statutory responsibilities, but has become ingrained as ‘business as usual’.
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2026-02-20
Indonesia Ombudsman's Voluntary Ombuds Review Guideline - EN
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2025-11-27
Ombudsman for Children and Youth - Rapport annuel 2025 - FR
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2026-02-20
Indonesia Ombudsman Establishes Guidelines for the Voluntary Ombuds Review through Chairperson’s Regulation Number 3 of 2026
The Ombudsman of the Republic of Indonesia has officially enacted the Guidelines for Writing the Voluntary Ombuds Review through Chairperson’s Regulation Number 3 of 2026. These guidelines provide a systematic framework for documenting and reporting the contribution of public service oversight to achieving the Sustainable Development Goals (SDGs).
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2026-02-13
Save the Date: Webinar "Enhancing Efficiency in Case Resolution" – 3 March 2026
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar Enhancing Efficiency in case resolution. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 3 March 2026 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2026-02-12
The Flemish Ombudsman about high water bills on Flemish radio
On 4 February 2026, Flemish Ombudsman Myriam Parys explained on the Flemish radio programme WinWin how water bills are calculated, why tariffs differ, and what citizens can do themselves — from checking their meter regularly to performing a simple leak check. She stressed the importance of clear and transparent communication from water companies.
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2026-02-12
Workshop for National Preventive Mechanisms successfully held in Oslo
The IOI was pleased to continue the successful training series for Ombudsman with a mandate as National Preventive Mechanism (NPM) with a workshop in Oslo, which was generously hosted by the Office of the Norwegian Parliamentary Ombud and successfully delivered by the IOI’s long-standing and experienced partner, the Association for the Prevention of Torture (APT).
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2026-02-04
Report highlights confusion over patient removal rules in GP
The Northern Ireland Public Services Ombudsman has published the second in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare. The report ‘The Removal of Patients from their General Practice Service’ provides an overview assessment of GP Practice decisions to remove patients from their Practice list alongside the guidance; legislation; and processes currently in place to inform these decisions.
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2025-12-02
NPM Workshop 2026 - Practical Information
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2026-02-05
Memorandum of Understanding between UNITAR and the IOI - EN
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2026-02-13
Save the Date – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN