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Optimising case resolution through ADR and investigation
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association (AOMA), based at the University of KwaZulu-Natal, for their Webinar on Enhancing Efficiency in Case Resolution.
Organized by AORC, in collaboration with AOMA and the International Ombudsman Institute (IOI), this session is designed to help Ombudsman institutions, oversight actors, and governance professionals strengthen their impact through innovative approaches to case resolution.
When?
Date: 3 March 2026
Time: 10 a.m. (SA Time - GMT +2)
Duration: 1h30
Why attend?
This practical webinar will provide insights and strategies to:
- Strengthen case resolution efficiency by integrating ADR and investigative techniques.
- Learn practical approaches for hybrid dispute resolution in Ombudsman institutions.
- Engage with leading Ombudsman experts and share best practices across Africa.
An official invitation with full details of the speakers and programme will follow shortly.
To register for the webinar, kindly click here or refer to the Save the Date note in the download section.
Source: African Ombudsman Research Centre (AORC)
