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The Overview Report is now available
The Northern Ireland Public Services Ombudsman (NIPSO) has published the second in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.
The report ‘The Removal of Patients from their General Practice Service’ looks at the inconsistent and often incorrect ways in which GP practices remove patients from their lists. It reveals that many practices appear to be unaware of, or are misinterpreting, the statutory regulations around patient ‘de-registration’.
An analysis of cases brought to the Ombudsman found that patients were sometimes removed unfairly, without any apparent consideration of legal requirements or professional guidance. To help prevent confusion and to make the system fairer, the Ombudsman has called for more guidance for GPs and an independent review system to make sure removal decisions are fair and impartial.
Kindly click here to access the Overview report.
Source: The Office of the Northern Ireland Public Services Ombudsman, UK
