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2025-08-29Quarterly Newsletter January – March 2025
This quarterly newsletter of the Office of the Ombudsman Punjab highlights significant initiatives and milestones achieved between January and March 2025. It includes a heartfelt tribute to the late Honourable Former Ombudsman, the formal presentation of the Annual Report 2024 to the Honourable Governor of Punjab, and key recommendations and reforms issued to various government departments. Kindly click here to access the quarterly newsletter.
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2025-08-29
Empowering Ombudsman Institutions: My Commitment as IOI First Vice President
The International Ombudsman Institute (IOI) elected Ms Nadine Mailloux, Ombudsman of the City of Montréal, as its First Vice President. Kindly click here to read Ms Mailloux's thoughts on the IOI and her election.
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2025-06-06
La síndica pide a la Generalitat que haga pública la previsión de resolución de dos procesos selectivos en curso
La institución del Síndic de Greuges ha recibido varias quejas de aspirantes de dos procesos selectivos de la Generalitat de Cataluña por falta de información ante la demora en la resolución de ambos procesos. El principio de transparencia informativa debe regir todos los procesos de selección y gestión de personal de la Administración pública.
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2025-10-03Group photo of all participants from the ombuds institutions of the Benelux countries
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2025-10-03
The Parliamentary Ombudsman, Judge Joseph Zammit Mc Keon, speaking at the European Roundtable Discussion
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2025-10-03
The new Ombudsman of Luxembourg, Ms Claudine Konsbruck
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2025-10-02
AOA General Assembly Meeting in Nanjing
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2025-10-02
Jornada de capacitación de la Defensoría del Pueblo de Panamá
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2025-10-02
Results of investigation into HA's deposit refund arrangements for assistive device loan service published
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2025-07-11
Ararteko - (Ombudsman Basque Country) - Annual report - summary 2021 - EN
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2025-06-06
El Defensor del Pueblo de Navarra advierte sobre “la desigualdad en el cumplimiento de plazos” entre la ciudadanía y la Administración
El Defensor del Pueblo de Navarra-Nafarroako Arartekoa, Patxi Vera, compareció el 14 de abril de 2025 ante la Comisión de Régimen Foral del Parlamento de Navarra para presentar el ‘Informe Anual 2024’ elaborado por su institución. Una intervención en la que Vera advirtió a los representantes de las distintas formaciones políticas presentes en la Cámara Foral de los peligros que puede entrañar una Administración “cada vez más asimétrica y menos equitativa”.
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2025-06-20
Dépôt du rapport annuel 2024 de l'Ombudsman de Montréal
L'Ombudsman de Montréal, Me Nadine Mailloux, a déposé le 16 juin 2025 son rapport annuel 2024 au conseil municipal. Avec 2 164 dossiers traités, 192 enquêtes lancées, dont 50 de sa propre initiative, et 16 engagements obtenus de la part de la Ville, l'année 2024 illustre, une fois de plus, la pertinence et l'efficacité de cette instance indépendante qui veille à ce que les Montréalais et Montréalaises obtiennent les services auxquels ils ont droit, et que leur confiance dans la capacité de la Ville de corriger le tir quand c'est nécessaire soit restaurée.
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2025-09-11
Alberta Ombudsman - Annual Report 2023/2024 - EN
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2025-08-22
"No Borders in Preventing Corruption” - ACRC and APEC Sought Anti-Corruption Cooperation
From July 30 to August 1, the ACRC hosted the 41st APEC Anti-Corruption and Transparency Experts’ Working Group Meeting and the APEC High-Level Dialogue on Anti-Corruption Cooperation over three days.
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2025-08-22
Five-year review of BC’s whistleblower law: Ombudsperson proposes targeted amendments
On 19 August 2025, BC Ombudsperson Jay Chalke released four reports to support the Legislative Assembly’s mandatory five-year review of the Public Interest Disclosure Act (PIDA). The reports give legislators real case examples, lessons learned, and proposed amendments to strengthen the Act, based on the Ombudsperson’s experience investigating disclosures of public wrongdoing.
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2025-08-22
Fifty Years of the New South Wales Ombudsman 1975–2025
The NSW Ombudsman has published a report capturing the office’s 50 years since establishment – half a century of unwavering commitment to independence, fairness and the public interest in New South Wales. The report written by Dr Lisa Murray, public historian, serves as a testament to the evolving role, impacts and the enduring legacy of the office over time.
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2025-08-22
Szabist students honoured as brand ambassadors by Mohtasib Sindh
On 23rd July, 2025, a group of SZABIST students were honored with Brand Ambassador Certificates by Mr. Muhammad Sohail Rajput, Hon’ble Ombudsman (Mohtasib) Sindh in a special ceremony held at the Mohtasib Secretariat.
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2025-08-22
The 37th APOR Conference to Be Held in Taipei from 3 to 5 September 2025
The Control Yuan of Taiwan is organizing the 37th Australasian and Pacific Ombudsman Region (APOR) Conference themed “Diverse Practices and Developments in Ombudsperson and Human Rights Work”, scheduled to take place from 3 to 5 September 2025 in Taipei, Taiwan.
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2025-08-22
Complaints to the Public Services Ombudsman for Wales continue to rise
On 14 August 2024, the Ombudsman for Wales published its Annual Report & Accounts for 2024-25, which shows a staggering 43% increase in the number of new complaints received since the year preceding the Covid-19 pandemic.
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2025-08-22
Ombudsman announces results of direct investigation operation into Housing Department’s handling of air-conditioner dripping in public housing estates
On 7 August 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department (“HD”)’s handling of air-conditioner dripping in public housing estates, with 15 major recommendations for improvement made to HD.
