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2020-11-05Continuing Healthcare- Getting it right first time
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2026-05-29High-level panel on the importance of Ombudsman institutions’ compliance with the Venice Principles
On 18 May 2026, the President of the UN General Assembly, Ms Annalena Baerbock, convened a high-level panel at the UN Headquarters in New York on the importance of Ombudsman institution’s compliance with the Venice Principles in accordance with General Assembly resolution 79/177. The panel discussion featured Ms. Nadine Mailloux, IOI President and Ombudsman of Montreal, Ms. Angie Cruickshank Lambert, Ombudswoman of the Republic of Costa Rica, and Mr. Rafael Bustos Gisbert, Spanish Member of the Venice Commission of the Council of Europe. Kindly click here to read the IOI President’s intervention at this important event and to consult the recording.
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2025-06-26
Italian Ombudsman Institutions Increasingly Recognized as a European Point of Reference
On the occasion of the meeting of the National Coordination of Italian Regional Ombudspersons, held in Alghero on 20–21 June 2025, two distinguished international guests took part in the proceedings: Xavier Cañada Bonaetxea, Raonador del Ciutadà of Andorra, and Javier Hernández Garcia, former Lugarteniente of the Justicia de Aragón. Their active participation confirmed the growing centrality of the Italian Ombudsman system in the European context, particularly in matters relating to fundamental rights, access to public administration, institutional mediation, and the protection of vulnerable individuals.
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2026-05-28
Síndic de Greuges de Catalunya - Annual Report 2025 - EN
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2026-05-28
Protecting Citizens' Rights and Interests from the Closest Place, by Local Ombudsmen Gathering Together
The Anti-Corruption and Civil Rights Commission held the 2026 National Council of Ombudsmen with the ACRC on April 30 at the Korea Federation of Banks building, with the representatives of Local Ombudsmen from across the country.
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2026-05-28
NSW Ombudsman finds Lane Cove Council failed its fire safety obligations
The NSW Ombudsman report Investigation into enforcement of fire safety obligations at a residential building in Lane Cove has found the administrative conduct of Lane Cove Council regarding its compliance with, and regulation of, fire safety requirements at a property in Lane Cove to be unreasonable and contrary to law.
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2015-11-10
EOI: Newsletter November 2015
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2026-05-22
One Day Awareness Session at District Malakand, Khyber Pakhtunkhwa
With the ample support of the IOI regarding awareness campaign activities, a one day Awareness Campaign session was held in the Conference room of the district secretariat Malakand on 06 May 2026 at 11.00 A.M. Due to the awareness campaign, the audience was informed about the role and responsibilities of the Ombudsman Institution.
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2026-05-22
National Ombudsman Netherlands - Annual report 2025 - Summary - EN
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2026-05-22
Ombudsman: proactive government needed to restore trust
Public trust in government can only be restored if the government actively reaches out to and supports people before problems arise. That is the message from the National Ombudsman, the Ombudsman for Veterans and the Ombudsman for Children in their 2025 annual report.
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2026-05-22
The Office of the Ombudsman Punjab Participates in Justice Pour Tous International Capacity Building Session
A capacity-building webinar was successfully conducted on 23 April 2026 for the Advisors and Consultants of the Office of the Ombudsman Punjab, aimed at enhancing institutional knowledge and strengthening effective grievance redressal mechanisms within Ombudsman institutions.
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2026-05-22
Save the Date for the AORC Webinar: Showcasing Sectoral Ombudsman
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their important Africa Month 2026 webinar on Sectoral Ombudsman. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 May 2026 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2026-05-22
AORC - Save the date - SHOWCASING SECTORAL OMBUDSMAN_PENSIONS, INSURANCE, AND TAX OMBUDSMAN OFFICES - EN
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2022-08-11
Ombudsman Ontario - Annual Report 2021-2022 - EN
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2023-11-06
Public Defender of Rights - Annual Report 2022 - EN
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2022-07-19
FRA Report - Europe's Civil Society (Update 2022)
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2026-05-15
Concept Note - High-level panel on Ombudsman institutions - EN
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2014-02-24
Occasional Paper #77
Coping with changes on all fronts (2003) Clare Lewis, Q.C. Reaffirming the ombudsman's powers and adapting its actions.
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2026-05-08
Federal Ombudsman - Annual Report - 2025 - FR
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2026-05-08
Le Médiateur fédéral - Rapport annuel 2025 - FR