The 28^th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights in Geneva was marked by the official signing of a Memorandum of Understanding between the ICC and the IOI on 12 March 2015.

IOI President John R. Walters and IOI Secretary General Günther Kräuter attended the 28^th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights which was held in Geneva from 11 to 13 March 2015.

Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.

Lynette Stephenson was re-appointed Ombudsman of Trinidad and Tobago on 19 February 2015 for a term of three years by the President of Trinidad and Tobago. 

General Tiémoko Marc Garango, first Mediator and a key figure in the political life of Burkina Faso, died in Ouagadougou on 6 March 2015, aged 88.

The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO). In a number of case studies the LGO shows some of the common issues it sees in children’s social care complaints, including failure to recognise a children’s service complaint or long delays in the process.

According to the Commissioner for Fundamental Rights, the principle of the rule of law and the fundamental right to personal liberty imply that there should be a statute stipulating the maximum duration of pre-trial detention.

The Shura Council Human Rights Committee hailed the efforts of the Ombudsman's Office in dealing with citizens' remarks and complaints.