The 45th Anniversary of Civic Defense was celebrated on Tuesday, April 8, 2025, at the Lazio Regional Council with the support of the IOI.
The event provided an opportunity to reflect on the history, role, and future prospects of this institutional figure, a reference point for the protection of citizens' rights and a guarantor of administrative transparency.

La cérémonie du 45e anniversaire de la Défense Civique s'est tenue le mardi 8 avril 2025 au Conseil régional du Latium, avec le soutien de l'IIO.
Cet événement a été l'occasion de retracer l'histoire, le rôle et les perspectives futures de cette figure institutionnelle, point de référence pour la protection des droits des citoyens et garant de la transparence administrative.

La ceremonia del 45.º aniversario de la Defensa Cívica se celebró el martes 8 de abril de 2025 en el Consejo Regional del Lacio, con el apoyo del IIO.
El evento fue una oportunidad para recorrer la historia, el papel y las perspectivas futuras de esta figura institucional, punto de referencia para la protección de los derechos de los ciudadanos y garante de la transparencia administrativa.

On 8 April 2025, the Northern Ireland Public Services Ombudsman launched a set of videos to help staff in public bodies deal with complaints from members of the public. The videos explain why complaints should be taken seriously and give step-by-step guidance to staff on how to investigate complaints well.

From March 31 to April 2, 2025, the Regional President for the Caribbean and Latin America, Mr. Keursly Concincion—who also serves as the Ombudsman of Curaçao—hosted the International Ombudsman Institute (IOI) Regional Board Meeting in Curaçao.

Del 31 de marzo al 2 de abril de 2025, el Presidente Regional para el Caribe y América Latina, el Sr. Keursly Concincion - quien también ejerce como Ombudsman de Curazao - fue el anfitrión de la Reunión de la Junta Regional del Instituto Internacional del Ombudsman (IOI) en Curazao.

The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13^th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.

Last week, the Office of the Ombudsman together with the Malawi Human Rights Commission and the Malawi Legal Aid Bureau conducted awareness campaigns in an effort to educate people about the institutions’ different functions and mandates.