From 23 - 24 November, the National Human Rights Commission (NHRC) held the 2021 Human Rights Development International Conference. In her opening remarks, NHRC Chairperson Chen Chu said, “Taiwan is very willing to work together with all national governments and civil society organizations in pursuit of the sustainable development of equality, justice, and human rights.”

 

Jay Chalke, Ombudsperson British Columbia (B.C.), released his final update on an investigation highlighting gaps in oversight of the regulatory scheme that seeks to protect some of B.C.’s most sensitive ecosystems.

The Ombudsman is a senior public official, charged with monitoring the public administration through the examination and investigation of complaints from members of the public who believe they have been adversely affected by the administrative actions of a public body. Applications for the position of the Cayman Islands Ombudsman may be submitted until 17 January 2022.

Este año se ha adoptado una nueva metodología estadística que permite ofrecer datos más completos. León y Burgos encabezan las provincias que acumulan un mayor número de quejas de la Comunidad. La Administración Local, Familia, Empleo Público y Sanidad acaparan el mayor número de quejas y de expedientes. Se han abierto 14 nuevas quejas múltiples que han dado lugar a más de 36.000 expedientes. 

The Public Defender of Rights summarized recommendations for authorities, municipalities, regions and ministries. Recommendations were set on the basis of extensive research among EU citizens living in the Czech Republic. More than a thousand people, proportionally represented not only by nationality, but also by education or their residence in the Czech Republic, described their experiences in dealing with the authorities, health care or education. 

Depuis de nombreuses années, l’Etat fédéral, la Région wallonne, la Communauté française, la Communauté flamande, la Communauté germanophone, disposent de leur propre médiateur. Il aura fallu attendre 2 ans pour que les citoyens de la Région de Bruxelles disposent du même service à l’égard des administrations bruxelloises. Catherine De Bruecker, ex-médiatrice fédérale, a été élue pour diriger ce nouveau service de médiation.

El Síndic destaca su papel en la fiabilidad de la Administración electrónica. La Agencia debe desarrollar un papel clave a la hora de generar un entorno tecnológico de confianza para la Administración digital

Not everyone understands the power of an apology, or how to make a good one. Australia’s Commonwealth Ombudsman published a factsheet for education providers to explain why an apology is powerful, and what you should or shouldn’t say when apologising.