Your search results for „checklist for high priori”
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2024-02-08Ombudsman objects to new indexation of mobile service tariffs
Ombudsman Diana Kovacheva sent a letter to the Minister of Economy and Industry Bogdan Bogdanov whereby she insisted that the interests of mobile service consumers be protected in a new indexation and price increase, this time for 2024.
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2024-04-18
Meeting of Public Defender’s Consultative Council for Monitoring Promotion, Protection and Implementation of CRPD
On 15 April 2024, the Consultative Council of the Public Defender of Georgia for Monitoring the Promotion, Protection and Implementation of the Convention on the Rights of Persons with Disabilities held its 35th session. The meeting of the Consultative Council of the Public Defender was held within the framework of the EU-funded project "Support to the Public Defender’s Office of Georgia".
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2024-05-03
Office of the Ombudsman publishes Guide on human rights approach to complaint handling
The Office of the Ombudsman in Ireland has recently introduced a Human Rights-based approach to Ombudsman complaint handling. The Office has also developed a guide: ‘Human Rights: A guide for Ombudsman staff when investigating complaints’. The project was financed by the IOI as part of its Regional subsidy programme.
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2024-05-22
Ombudsman commemorates workplace safety
The Office of the Ombudsman of Malawi joined the Ministry of Labor in Commemorating World Day for Occupational Safety and Health (OSH) on 7 May 2024, a day dedicated to raising national and international awareness on occupational safety and health.
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2024-06-05
Chief Ombudsman releases guidance on where whistleblowers can report their concerns
Chief Ombudsman Peter Boshier has released a new guide to help anyone looking to disclose serious wrongdoing happening in their workplace. The Protected Disclosures Act 2022 is about disclosing serious wrongdoing – sometimes called ‘whistle-blowing’ – and explains the procedures to be followed when making a disclosure, as well as the protections available to those who do make a disclosure.
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2024-08-16
Woman repaid thousands after healthcare provider failed to properly assess and fund her mother’s care
The Parliamentary and Health Service Ombudsman (PHSO) is urging Integrated Care Boards (ICB) to learn from mistakes and take action to prevent other families facing unnecessary financial strain after a case investigated by the Ombudsman highlighted the issue.
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2024-08-29
Report on Townsville’s Cleveland Youth Detention Centre released
The Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages, prepared by the Inspector of Detention Services, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Tuesday 27 August 2024. The report by Queensland Ombudsman, Mr Anthony Reilly makes 15 recommendations for improvement at the Cleveland Youth Detention Centre on issues including staffing levels, approval processes for separations and the provision of basic facilities in separation rooms and holding cells.
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2024-11-27
Mobile Educational Point Dedicated to Children’s Rights Inaugurated by the Commissioner for Fundamental Rights of Hungary
Dr. Ákos Kozma, the Commissioner for Fundamental Rights of Hungary, inaugurated a mobile educational point on 20 November, 2024, at ÁGOTA Village to celebrate World Children's Day. The initiative marks the anniversary of the 1989 Convention on the Rights of the Child, a cornerstone of international legal protection.
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2025-03-21
Local Ombuds Institutions and Human Rights
Kindly click here to read about the National Ombudsman of the Netherlands and IOI European Regional President Reinier van Zutphen’s visit to the Council of Europe in Strasbourg together with other local ombuds institutions from the Netherlands.
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2025-04-11
Meeting of the IOI Regional Board in Curaçao
From March 31 to April 2, 2025, the Regional President for the Caribbean and Latin America, Mr. Keursly Concincion—who also serves as the Ombudsman of Curaçao—hosted the International Ombudsman Institute (IOI) Regional Board Meeting in Curaçao.
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2017-01-20
Bangkok 2016 - Conference Papers
The 11thIOI World Conference held in Bangkok, Thailand in November 2016. Under the general motto of "Evolution of Ombudsmanship", delegates and observers from all over the world discussed a great variety of Ombudsman-related matters. Key note addresses as well as copies of the conference papers and slides can be found here.
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2019-10-11
Message of IOI Regional President Ribó for the World Ombudsman´s Day 2019
Yesterday, 10 October 2019, was the World Ombudsman´s Day. On this occasion, IOI Regional President of Europe, Rafael Ribó, shared some thoughts and highlighted an initiative by the Council of Europe.
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2011-03-14
Rights of Minority communities
Minority communities in Hungary have had great expectations about the new Parliament elected in April 2010. They were hoping that the two-third majority of the governing political forces would pass the legislation vital for their interests that had not been adopted for years due to the lack of political consent.
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2011-03-24
I.O.I. President opens 26th APOR conference
On 23 March 2011 I.O.I. President and New Zealand Chief Ombudsman Beverley Wakem opened the 26th Australasian and Pacific Ombudsman Conference of the I.O.I. in Taipei that was hosted by the Control Yuan of Taiwan. The opening remarks are now online.
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2011-07-14
Regional subventions are a huge success
At the Bermuda Board Meeting in October 2011 the I.O.I. Board decided that the I.O.I. would provide funds up to a maximum of EUR 50,000 for regional projects. Member institutions were invited to submit project proposals with a focus on training activities. Six applicants from five of the six I.O.I. World Regions were successful in the selection process conducted by the I.O.I. Executive Committee in spring 2011.
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2012-05-29
Special Report on Young People and Adults with a Pervasive Developmental Disorder
The Québec Ombudsman recently released a special report entitled Services Provided to Young People and Adults with a Pervasive Developmental Disorder: From Government Commitment to Cold Hard Facts. The report, submitted to the National Assembly, follows a first report released in October 2009 on services for children aged 0 to 7 years with pervasive developmental disorders (PDDs).
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2012-06-20
IOI welcomes the Ombudsman of Tuscany as new member
During its recent meeting the IOI Board of Directors took decisions on several applications for individual, associate and institutional membership. Welcoming the new members to the IOI family the General Secretariat presents the main facts and figures of each new member continuing with the Ombudsman of Tuscany.
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2014-05-05
Health Ombudsman urges action to prevent ‘avoidable’ deaths of people with a learning disability
Too many people with a learning disability are not getting access to the right care and treatment at the right time, leading to avoidable deaths in some cases, the Parliamentary and Health Service Ombudsman (PHSO) warns.
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2014-07-11
The Council of Europe’s European Commission against Racism and Intolerance (ECRI) published its annual report
The Council of Europe’s European Commission against Racism and Intolerance (ECRI) published its annual report, calling for timely action against extremist organisations that promote racism to avoid an escalation of violence and related criminal activities.
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2014-08-14
Veterans Need Clear Information and Transparent Communications
Last week the media following Veterans’ issues focused attention on a chart released by Veterans Affairs Canada via social media on July 31. The chart shows the maximum benefits by rank of supports available to seriously injured Veterans.
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