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2025-05-30Ombudsman probes enhanced management of countryside ancillary tourist facilities to pursue “tourism is everywhere”
The Ombudsman, Mr Jack Chan, on 29 May 2025 announced the launch of a direct investigation operation to examine the Hong Kong Special Administrative Region Government’s management of countryside ancillary tourist facilities to align with its efforts to develop green tourism and the pursuit of the ideas of “tourism is everywhere” and “sightseeing all over Hong Kong”.
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2023-11-0712. Working Session B: Prof. Irena Lipowicz – Protection of rights of elderly persons
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2023-01-18
Résidents accueillis en EHPAD: Les points d'alerte de la Défenseure des droits
La Défenseure des droits, Claire Hédon, rend public un suivi des recommandations de son rapport « Les droits fondamentaux des personnes âgées accueillies en EHPAD », publié en mai 2021. Dix-huit mois plus tard, le bilan reste extrêmement préoccupant et les inquiétudes de la Défenseure des droits demeurent.
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2023-02-23
Chancellor of Justice - Annual report 2021-2022 - Chapter on NPM activities - EN
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2023-11-17
AOB - UPR Mid Term Report - EN
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2025-05-29
Webinar – Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens
The African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators Association (AOMA) in collaboration with the International Ombudsman Institute (IOI) cordially invite you to a webinar on Tuesday, 3 June 2025, on "Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens". Based on the latest IOI Best Practice Paper developed by the Office of the Ombudsman of the Netherlands, this webinar will explore practical strategies to improve visibility, trust, and access to Ombudsman services. Interpretation into all IOI working languages will be available.
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2023-10-05
Protector du citoyen du Québec - Premier rapport de suivi de la Commission Viens - FR
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2022-07-21
Auto-évaluation par les membres de l’AOMF de leur travail relatif aux droits de l’enfant - Cartographie des données reçues (Vanessa Sedletzki, 16 juin 2022)
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2023-06-01
PIP and the Value of Further Evidence – a Follow Up Report
The Department for Communities has implemented a number of recommendations relating to how it uses further evidence in support of Personal Independence Payments, but must do more to improve the system for claimants. These are the conclusions of a report issued today by the Northern Ireland Public Services Ombudsman.
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2022-10-28
Western Australia Ombudsman - Investigation into family and domestic violence and suicide Volume 1: Executive Summary
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2025-05-26
Austrian Ombudsman Board NGO Forum: “Human Rights First – despite austerity measures”
On 19 May 2025, 80 representatives of civil society organisations discussed with experts and politicians the impact of budget cuts on women's rights and the rights of persons with disabilities. The NGO Forum was moderated by Austrian Ombudsman Bernhard Achitz.
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2022-11-09
Presentation Marc Bertrand (EN)
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2022-10-10
Queensland Ombudsman - Annual Report 2020/2021 - EN
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2022-09-16
Ombudsman de Laval - Rapport Annuel 2021
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2022-09-07
NSW Ombudsman - The COVID-19 pandemic: second report 2022
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2025-05-23
Board of Directors holds annual meeting in Rabat
The IOI Board of Directors held its annual meeting from 11 – 15 May 2025 in Rabat (Morocco). The IOI expresses its gratitude to the host of this meeting, the office of the Mediator of the Kingdom of Morocco, for providing the perfect setting for three days of fruitful discussions and collegial and productive meetings.
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2025-05-23
African Ombudsman received at Presidential Palace
On 24 April 2025, the President of the Republic of Angola, João Lourenço, met at the Presidential Palace in Luanda with a delegation from the Association of African Ombudsman and Mediators, AOMA.
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2025-05-23
El Defensor del Pueblo registra en las Cortes Generales un informe sobre la situación de las niñas y niños extranjeros en España solos o acompañados
El Defensor del Pueblo, Ángel Gabilondo, registró el viernes, el 16 de mayo de 2025, en las Cortes Generales el informe Niñas y niños extranjeros en España solos o acompañados.
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2025-05-23
La síndica firma un acuerdo para impulsar los ODS de la Agenda 2030
El 15 de mayo de 2025, tuvo lugar el acto de firma de un acuerdo de colaboración entre cinco defensorías –Defensor del Pueblo de Navarra, Defensor del Pueblo de Andalucía, Diputado del Común de Canarias y Síndic de Greuges de Catalunya– para promover los objetivos de desarrollo sostenible (ODS) de la Agenda 2030.
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2023-04-14
Ombudsman Ontario - Report April 2023 Missing in inaction - EN