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2018-05-16Public Protector worried about the safety of whistle-blowers
Following reports of continued political killings in KwaZulu-Natal, Public Protector Adv. Busisiwe Mkhwebane has raised concerns about the safety of whistle-blowers linked to an investigation she is conducting in one of the province’s municipalities. Last October, Adv. Mkhwebane launched an investigation into allegations of maladministration, corruption and imprudent use of public funds by the Umzimkhulu Local Municipality. The investigation is in connection with the appointment and payment of service providers for the refurbishment of the dilapidated Umzimkhulu Memorial Hall.
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2010-11-14pb32-hauptteil
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2018-02-26APT
On 22 February 2018 a Memorandum of Understanding was signed between the IOI and the Association for the Prevention of Torture (APT).
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2022-06-14La Mediatrice Bruxelloise
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2017-07-24IOI Best Practice Papers
The IOI introduces a new publication series of best practice papers with a view to provide guidance material in the form of a series of papers to address the key features which inform strong and independent control mechanisms.
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2017-05-08Arrival of refugees
In view of the arrival of thousands and thousands of people coming from war-torn countries such as Syria and from other places for reasons of persecutions, political or religious ideas, warring among ethnic groups or hunger, in September 2015, the European Union assigned its Member States to relocate 170,000 individuals arriving in Italy and Greece.
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2016-10-13Older people must be allowed to live at home
Ombudsman Tyndall discusssed a report that highlightes the manner in which many older people are directed towards nursing homes, when they would prefer to remain in their own homes with appropriate support if necessary.
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2015-11-04APOR Starter Kit
Starter Kit for New Ombudsman and Developing or Expanding Offices Welcome to a collection of Ombudsman resources, guidance and useful advice, prepared for the members of the Australasian and Pacific Ombudsman Region (APOR) with the financial support of the International Ombudsman Institute (IOI). This ‘starter kit’ is designed to provide assistance to newly established Ombudsman offices, as well as to those undergoing expansion or looking for assistance to develop existing services or new functions. The resources in this Sarter Kit are set out under a number of broad topics: Core principles Guiding principles How to build and maintain independence Governance and office management Strategic and business planning Measuring and monitoring performance New functions and a growing office Risk management Records management Challenges to jurisdiction Complaints and investigations Receiving and assessing complaints Conducting investigations Managing parties to a complaint Stakeholder engagement Members of Parliament Journalists Government agencies Outreach and awareness Contacts These pages provide information about the topic and include a range of resources relevant to the topic from other APOR members. This starter kit is a dynamic resource, meaning that the resources may be updated and new resources added over time. New or amended resources If your office has any resources you think may be useful to others, or previously provided resources that have been updated, please contact the Western Australian Ombudsman’s office by email at communications@ombudsman.wa.gov.au. Use of terms Throughout this Starter Kit, some common terms have been used: ‘Agencies’ refers to the Departments, authorities, organisations and other service provides within the Ombudsman’s jurisdiction. ‘Office’ means the office of the Ombudsman. ‘Ombudsman’ refers to the chief executive of the office, and if there are more than one Ombudsman, any or all of them, as relevant. ‘Public officers’ means the people employed in agencies. ‘Staff’ means the people employed in the office under the direction and control of the Ombudsman.
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2015-06-01Europe
Pour plus d'informations sur la Région Europe de l'IIO veuillez lire ici.
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2015-06-01Australasie & Pacifique
Pour plus d'informations sur la Région Australasie & Pacifique de l'IIO veuillez lire ici.
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2015-06-01Afrique
Pour plus d'informations sur la Région Afrique de l'IIO veuillez lire ici.
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2015-06-01Asie
Pour plus d'informations sur la Région Asie de l'IIO veuillez lire ici.
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2015-05-22Structure
The International Ombudsman Institute is organised in regional chapters in Africa, Asia, Australasia & Pacific, Europe, the Caribbean and Latin America, and North America.
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2015-05-21Case Database
A great demand among members for an electronic platform to facilitate the exchange of experience and best practices with colleagues on an international level led to the incorporation of this online-based case database to the member area of our website.
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2015-05-13Research
The IOI aims at implementing research projects that will become the basis for an intensified exchange of best practices among member institutions that will for the first time have comprehensive data available on other members of the ombudsman community. The upcoming research project will deal with Asian Ombuds institutions.
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2015-05-12Europe
For more information about the IOI's European Region click here.
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2015-05-12Australasia & Pacific
For more information about the IOI's Australasian & Pacific (APOR) Region click here.
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2015-05-12Asia
For more information about the IOI's Asian Region click here.
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2015-05-05Africa
For more information about the IOI's African Region click here.
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2021-03-15jahresbericht 2018