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IOI Best Practice Papers

24.07.2017

The IOI introduces a new publication series of best practice papers with a view to provide guidance material in the form of a series of papers to address the key features which inform strong and independent control mechanisms.

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  • Guiding Framework on how to write a Best Practice Paper (408,8 KiB)Guiding Framework on how to write a Best Practice Paper
  • Issue 1 - Developing and reforming Ombudsman institutions: An IOI guide for those undertaking these tasks (June 2017) (172,3 KiB)Issue 1 - Developing and reforming Ombudsman institutions: An IOI guide for those undertaking these tasks (June 2017)
  • Issue 2 - Securing effective change: How to make recommendations that bring about sustainable improvement to public administration (August 2017) (681,4 KiB)Issue 2 - Securing effective change: How to make recommendations that bring about sustainable improvement to public administration (August 2017)
  • Issue 3 - Own initiative investigations (July 2018) (618,6 KiB)Issue 3 - Own initiative investigations (July 2018)
  • Issue 4 - Peer review guidance (May 2020) (740,8 KiB)Issue 4 - Peer review guidance (May 2020)
  • Issue 5 - Giving voice to mental health patients (Feb. 2021) (1,2 MiB)Issue 5 - Giving voice to mental health patients (Feb. 2021)
  • Issue 6 - Dealing with Challenging Behaviour (April 2021) (1,1 MiB)Issue 6 - Dealing with Challenging Behaviour (April 2021)
  • Issue 7 - Hybrid corruption ombudsman (March 2022) (764,1 KiB)Issue 7 - Hybrid corruption ombudsman (March 2022)
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