@the_ioi
EN | ES | FR
Video portal
The IOI logo
EN ES FR
  • The IOI
  • IOI Activities
  • IOI Members
  • IOI Regions
  • IOI News
  • Publications
  • Video portal

independent

inclusive

open government

human rights protection

Rule of Law

  • IOI Best Practice Papers
  • IOI Annual Reports
  • IOI History
  • IOI Directory
  • Dublin 2021
  • Bangkok 2016 - Conference Papers
  • Wellington 2012 - Conference Papers
  • Stockholm 2009 - Conference Papers
  • Occasional Papers (1979-2008)
BackBack

IOI Best Practice Papers

24.07.2017

The IOI introduces a new publication series of best practice papers with a view to provide guidance material in the form of a series of papers to address the key features which inform strong and independent control mechanisms.

Downloads Downloads

  • Outreach practices from Ombudsman around the world - connecting with communities (March 2025) (8,4 MiB)Outreach practices from Ombudsman around the world - connecting with communities (March 2025)
  • Whistleblower protection (May 2024) (2,7 MiB)Whistleblower protection (May 2024)
  • Mediation as effective tool in complaint investigation (January 2023) (7,2 MiB)Mediation as effective tool in complaint investigation (January 2023)
  • Hybrid corruption Ombudsman (March 2022) (784,6 KiB)Hybrid corruption Ombudsman (March 2022)
  • Dealing with challenging behavior (April 2021) (1,1 MiB)Dealing with challenging behavior (April 2021)
  • Giving voice to mental health patients (Feb. 2021) (1,2 MiB)Giving voice to mental health patients (Feb. 2021)
  • Peer review guidance (May 2020) (740,8 KiB)Peer review guidance (May 2020)
  • Own initiative investigations (July 2018) (618,6 KiB)Own initiative investigations (July 2018)
  • Securing effective change: How to make recommendations that bring about sustainable improvement to public administration (August 2017) (681,4 KiB)Securing effective change: How to make recommendations that bring about sustainable improvement to public administration (August 2017)
  • Developing and reforming Ombudsman institutions (June 2017) (172,3 KiB)Developing and reforming Ombudsman institutions (June 2017)
  • Guiding framework on how to write a Best Practice Paper (May 2024) (408,8 KiB)Guiding framework on how to write a Best Practice Paper (May 2024)
© IOI 2025
  • Case Database Case Database
  • Partners Partners
  • Links Links
  • Legal Notice / Privacy Policy Legal Notice / Privacy Policy
  • Member Login Member Login
  • Contact Contact