The IOI introduces a new publication series of best practice papers with a view to provide guidance material in the form of a series of papers to address the key features which inform strong and independent control mechanisms.
- Guiding Framework on how to write a Best Practice Paper (April 2019) (408,8 KiB)
- Issue 1 - Developing and Reforming Ombudsman Institutions: An IOI guide for those undertaking these tasks (172,3 KiB)
- Issue 2 - Securing effective change: How to make recommendations that bring about sustainable improvement to public administration (629,2 KiB)
- Issue 3 - Own initiative investigations (570,5 KiB)