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2025-12-18NSW Ombudsman inquiry finds Intensive Therapeutic Care program is not achieving its key objectives
A new report by the NSW Ombudsman has concluded that the state’s Intensive Therapeutic Care program for children in Out-of-Home Care with high and complex needs is not operating as intended and is not achieving its key objectives.
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2025-12-18
New Ombudsman Toronto report into the City’s handling of a resident’s social assistance overpayments
The City of Toronto’s Ombudsman Kwame Addo says the City’s Employment and Social Services division made multiple errors in how it responded to a Toronto mother who’d received overpayments in social assistance. Addo says City staff did not give the client a clear explanation of what she owed, neglected information that supported her case, didn’t speak to her to understand the facts and kept her waiting for hours when she tried to speak to a supervisor.
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2025-12-18
Hospital treatment delay led to avoidable death of man with disabilities
A 45-year-old man with disabilities was referred to hospital for intravenous antibiotics but had to wait 34 hours for the medication. By the time he received the antibiotics it was too late and he died from sepsis. The Parliamentary and Health Service Ombudsman found that his death was avoidable.
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2025-12-18
Special Report by the State Comptroller and Ombudsman on the Resolution of Civilian Complaints During an Emergency Situation
In September 2025, the State Comptroller and Ombudsman of Israel Matanyahu Englman presented a special report to the Knesset (Israeli Parliament) concerning the resolution of civilian complaints during the hostilities with Iran in June 2025.
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2021-03-11Defensor del Pueblo - Informe Anual MNP 2018 - ES
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2025-12-16
IOI Annual Report 2024/2025 (EN / FR / ES)
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2025-12-16
Annual Report 2024/2025
The IOI publishes its Annual Report every year, to inform about membership matters, as well as the most important projects, services and developments of the past membership year. The Annual Report 2024/2025 is now available online. Click here to read our report and learn more about the main activities of the past membership year.
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2018-07-18
PHSO - Annual Report 2014/2015 - EN
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2012-05-14
ITALY - Ombudsman of the Autonomous Province Bolzano (South Tyrol) - Annual Report - 2005 DE
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2025-12-11
Le Commissaire aux services en français souligne les progrès réalisés en matière de droits linguistiques dans son Rapport annuel
Dans son Rapport annuel 2024-2025, publié le 4 décembre 2025, le Commissaire aux services en français, Carl Bouchard, souligne les résultats obtenus par l’Unité des services en français du Bureau de l’Ombudsman, en faveur du respect des droits linguistiques en Ontario.
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2025-12-11
Barcelona Ombudsman's Office announces the International Right to the City and Good Practices Award
The city's Ombudsman, in conjunction with Human Rights Day, is pleased to announce the first edition of the Right to the City and Good Practices Award. This award is open to ombudsman offices, human rights institutions, and organizations from around the world, recognizing innovative projects, initiatives, or actions that make local human rights a reality. Registration will open soon and will be announced through Ombudsman’s usual channels.
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2025-12-11
El Defensor del Pueblo celebra con alumnos de un instituto público de Madrid el Día de los Derechos Humanos
La institución Defensor del Pueblo ha conmemorado el miércoles 10 de diciembre, Día de los Derechos Humanos, con un acto celebrado en su sede con alumnos del instituto público IES Fortuny de Madrid. El evento se ha iniciado con la intervención de la adjunta primera, Teresa Jiménez-Becerril, que ha afirmado que “los derechos humanos no son ideas abstractas, sino que se materializan en cosas muy concretas que nos afectan y os afectan cada día”.
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2021-04-20
Norway - NPM Report 2019 - EN
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2012-05-14
ITALY - Ombudsman of the Autonomous Province Bolzano (South Tyrol) - Annual Report - 2007 DE
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2021-08-26
Commissioner for Human Rights - Annual Report - 2016 - Summary EN
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2024-06-20
2023 Annual Report of the CCAC of Macao published in Official Gazette
The 2023 Annual Report of the Commission Against Corruption of Macao was published in the Official Gazette of the Macao Special Administrative Region on 12 June 2024. According to the report, the CCAC proactively seized the opportunities in the wake of the revival after the epidemic and sought improvement in corruption fighting, ombudsman actions and promotion and education.
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2024-06-20
The Ombudsman's 2023 Annual Report available in English
"Today the Ombudsman consumes neither painkillers nor champagne when it turns out that a case includes EU law." So says Parliamentary Ombudsman Niels Fenger in an article in the English version of the Ombudsman’s 2023 Annual Report. In the article, Niels Fenger analyses the development of the Ombudsman Office’s approach to EU law through the years.
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2024-06-13
La Defensoría del Pueblo pide a Corpac que implemente un plan de contingencia ante posibles situaciones de emergencia
La Defensoría del Pueblo del Perú advierte con preocupación que la falta de mecanismos de información y reclamación afectan severamente derechos de pasajeros. Hecho ocurrido la semana pasada advierte la fragilidad de la seguridad operacional en el servicio aeroportuario nacional.